Integrated Call Control for Traditional, Virtual Desktops Now Available

(NASHUA, NH, JUNE 25, 2013) - Jabra, a leading manufacturer of innovative audio solutions, now offers integrated call control with the latest version of Cisco Jabber 9.2 for Windows in both traditional and virtual desktop environments. This unique feature has the potential to enhance the user experience for the more than 200,000 customers that have implemented a Cisco Unified Communications solution. As a Preferred Solution Developer in the Unified Communications category of the Cisco Developer Network, Jabra has completed interoperability verification testing required by Cisco. Jabra will be demoing this new feature at Cisco Live in Orlando this week (Booth #328)

The continued integration of Jabra audio devices and Cisco solutions helps businesses make an easier choice on communication infrastructure and increases the productivity of their end-users. With the outstanding acoustics and ergonomic comfort of a Jabra headset and the increase in productivity and efficiency delivered by Cisco UC solutions, offices, contact centers and mobile workers around the world have another tool to stay competitive.

The new version of Jabra PC Suite supports call control from Jabra audio devices with Cisco Jabber 9.2 for Windows. This allows users to answer/end, mute/unmute and change volume directly from the Jabra headset, providing them with significant functionality through a wireless device. The Cisco IVT (Interoperability Verification Testing) has successfully validated the following Jabra devices with Cisco Jabber 9.2 for Windows:

Jabra is also extending call control with Cisco Jabber for virtual environments through the VXME solution. Cisco IVT testing has been successfully completed on the following devices:

For a complete list of Jabra devices, please see the Jabra Cisco Compatibility Guide.

“Building on Cisco’s software and Jabra’s innovative product developments, business will have a broader portfolio of validated audio solutions designed to meet their individual needs and budget requirements,” said Chris Briglin, Vice President of Strategic Alliances at Jabra. “Jabra is dedicated to enhancing the user experience by developing audio devices that allow customers to appreciate the full collaborative value of Unified Communication, regardless of where they work or how they connect to the network.”

“Cisco is excited that Jabra headsets now offer full call control with the new Cisco Jabber 9.2 for Windows and for Cisco Jabber for Virtualized Environment. This will improve the user experience for better collaboration and greater productivity. With this announcement, Cisco and Jabra are able to provide users with more audio device options to collaborate effectively on Windows PCs and thin clients and with more, unified communication-enabled high quality audio accessories for the workplace,” says Fabrice Della Mea, Director, Cisco Enterprise Solutions.

These latest compatibility updates are yet another result of Jabra’s participation in the Cisco Developer Network Program. The Cisco Developer Network unites Cisco with third-party developers of hardware and software to deliver tested interoperable solutions to joint customers. As a Preferred Solution Developer, Jabra has worked closely with Cisco to deliver enhanced solutions that deliver greater interoperability with Cisco networking solutions. Jabra is also committed to customer service and satisfaction, has completed interoperability verification testing based on criteria set forth by Cisco, and can provide their customers 24 hour, 7 day a week customer support.

For a demo of this feature, please visit Jabra at Cisco Live in Orlando this week (June 23-28), Booth #328.