(NASHUA, NH. 20 FEBRUARY 2015) Jabra, a global manufacturer of intelligent headset and speakerphone solutions and Esna Technologies (Esna), a leading provider of real-time communication and collaboration software, have announced an integrated solution that enables full call control directly from the Jabra headset for customers using Esna iLink for Cisco™ Jabber.
Cisco Jabber users are now able to perform a wide range of phone functions quickly and easily from a Jabra device without having to navigate to a softphone application. Features enabled include answering and ending calls, dialing using a keypad, muting or changing volume, and the ability to have a call ring through a phone rather than through the computer.
“Jabra has worked closely with Esna to ensure plug and play functionality with Esna iLink for Cisco, enabling customers to fully appreciate a complete collaboration experience and increased productivity,” says Chris Briglin, Vice-President, Global Strategic Alliances.
“We are pleased to make it even easier for Esna and Jabra users to use the devices of their choice when making and receiving voice calls,” said Davide Petramala, Esna Executive Vice President and Chief Evangelist. “Busy professionals value ease-of-use in their office technology and eliminating the need to navigate to a softphone application to handle basic call functions means a better, friendlier user experience.”
Two innovators making it easier for busy professionals to get work done
Jabra was the first to announce ‘built-in’ drivers with Cisco Jabber and was also the first to launch the Jabra PC Suite based call-control. Jabra’s built-in call-control with Cisco Jabber 9.6 and above supports the continued integration of Jabra audio devices with Cisco solutions, which enable businesses to make an easy choice on communication infrastructure and increase the productivity of their end-users at the same time.
Esna’s innovation centers on embedding communication tools inside the business applications people use every day. By doing so, people no longer have to use multiple applications to communicate and complete other tasks.
The Jabra integration is available today in the Esna iLink for Cisco Jabber Chrome browser extension and Internet Explorer add on. The plugin is simple to install and is available from shortcut in the device management area of the Jabra software.
Jabra is the brand of GN Netcom, a subsidiary of GN Store Nord A/S (GN) - listed on NASDAQ OMX. Jabra employs approximately 950 people worldwide and in 2014 produced an annual revenue which amounted to DKK 2,871 million. Jabra is a world leader in the development, manufacturing, and marketing of a broad range of communications and audio solutions. With a reputation for innovation, reliability, and ease of use that goes back more than two decades, Jabra’s consumer and business divisions produce corded and wireless headsets, plus mobile and in-office speakerphones that empower individuals and businesses through increased freedom of movement, comfort, and functionality.