• Skype™ Certification guarantees compatibility and high quality sound
  • Pair it with two devices at the same time
  • Enjoy clear, understandable calls with noise cancellation and dual-mic technology
  • No stress, no installation – just plug and talk
  • Wear it all day long with the ultra-comfy (extreme fit) Eargels™
  • Talk for up to 5.5 hours and get up to 10.5 days standby time 
3959Bringing your PC and mobile togetherWhether the Internet or your mobile is your communication channel of choice, you can use Jabra Extreme. Jabra Extreme is a Skype™-certified, Bluetooth™ headset.
Jabra EXTREME for PC close up of top at an angleYou can pair it with both your PC and mobile phone, so you can talk over Skype and effortlessly switch to your mobile phone to take a call. Whichever medium you choose, your conversations will be crystal clear with the headset’s Noise Blackout™ and dual-mic technology.
Just start talkingYou’re up and running in no time with Jabra Extreme. Plug the USB adaptor into your laptop or PC, turn the headset on and start talking.
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Specifications

  • Connectivity

    • Wireless Technology: Bluetooth
      Supports Bluetooth™ for wireless connectivity
    • Bluetooth version: 2.0
      Supports Bluetooth® version 2.0
    • AVRCP: No
      This device does not support AVRCP, meaning you cannot control your music directly from the device
    • Auto Pairing: Yes
      With Auto Pairing, a device pairs automatically with Bluetooth® devices supporting this feature
    • Connectivity: USB
      This device is connected via USB
    • Music Streaming: Yes
      Device can stream music from a source, such as a Smartphone, Bluetooth enabled laptop, tablet, or MP3 player
    • Jabra PC Suite: Yes
      Jabra PC Suite enables remote call control with Jabra headsets and the latest generation of UC and IP softphones. Wireless headset users can answer and end calls away from their desk and softphone. With a corded headset, Jabra PC Suite gives you a number of remote call control functions either directly from your headset or from in-line buttons on the cord.The seamless integration between headset and softphone allows users to benefit from enhanced mobility and the ability to multitask while on a call. This freedom improves work efficiency and ergonomics throughout the day.
  • Speakers

    • Frequency Response: Wideband
      Speakers with Wideband/HD Voice frequency response enable realistic reproduction of human voices on optimized digital lines, e.g. IP telephony and Unified Communications
    • Digital Signal Processing: Yes
      Digital Signal Processing (DSP) is a technology that digitally optimizes your voice and music and suppresses echoes
  • Microphone

    • Microphone Type: Dual Microphone (Noise Blackout™)
      Microphones with Noise Blackout™ have an aggressive noise filter coupled with two microphones utilizing Digital Signal Processing (DSP) software to remove noise
    • Microphone Sensitivity: N/A
      The microphone sensivity level is not available at this moment for this device
    • Mute function: Yes
      Mute gives you the option to mute/unmute the microphone directly on the device
  • Battery & Power

    • Talk Time: Up to 5.5 hours
      Talk Time is the maximum time you can talk before a device runs out of power
    • Standby Time: Up to 240 hour(s)
      Standby Time is the maximum time a device can remain powered on
    • USB Charging: Yes
      USB Charging enables a device to be charged via a USB cable
    • Battery Status Indicator:
      • A battery status indicator reveals the remaining battery time
      • Charge alert
  • Design

    • Wearing Style:
      • Ear hook or Over the ear is a flexible earhook that gently and comfortably holds the receiver to your ear
      • In the ear devices are worn in the ear
    • Weight: 10 grams
      How much the product weighs (in grams)
    • Length: 47mm
      The length of the product in millimeters
    • Width: 18mm
      The width of the product in millimeters
    • Depth: 27mm
      The depth of the product in millimeters
    • Ear Cushion Type:
      • Small (S) sized ear gels
      • Medium (M) sized ear gels
  • Remote Call Control

    • Digital Signal Processing: Yes
      Digital Signal Processing (DSP) is a technology that digitally optimizes your voice and music and suppresses echoes
    • Jabra PC Suite: Yes
      Jabra PC Suite enables remote call control with Jabra headsets and the latest generation of UC and IP softphones. Wireless headset users can answer and end calls away from their desk and softphone. With a corded headset, Jabra PC Suite gives you a number of remote call control functions either directly from your headset or from in-line buttons on the cord.The seamless integration between headset and softphone allows users to benefit from enhanced mobility and the ability to multitask while on a call. This freedom improves work efficiency and ergonomics throughout the day.
  • Certification and Standards

    • Certifications: Skype
      Certified by Skype
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1. CHARGE YOUR HEADSETCharge your headset using the AC adapter or the USB charger.
 Take the charger and plug the charging tip into the socket on the headset

Plug the end of the AC adapter into a wall outlet,or the end of your USB charger into your PC

Red light means that your headset is charging and is less than 70% charged.

Yellow light means that your headset is charging and is between 70% and fully charged.

Green light means that your headset is fully charged. (Takes approx. 2 hours). When the headset is fully charged the green light will turn off.
EXTREME FOR PC 01 Charging
2. TURN YOUR HEADSET ON Slide the On/Off button down.

The light will turn green when the headset is on. When connected to a device the light will flash blue.
EXTREME FOR PC 02 Turn On
3. TURN YOUR HEADSET OFF Slide On/Off button up.

The headset is off when a red light flashes and disappears.
EXTREME FOR PC 03 Turn Off
4. USING YOUR HEADSET WITH Skype Insert the USB adapter in a free USB port on your PC. Windows automatically recognizes the new audio device.

When Windows has installed the USB adapter turn on your headset and it will connect automatically to the USB adapter.
EXTREME FOR PC 04 Using Headset With Skype
5. USING Skype™ Go to www.skype.com/download and downlaod the latest version.

When Skype is installed and started create a new Skype Name or log in on your existing account.

Click “Ok” to allow Skype to use the Jabra LINK320

Test your audio.

Make you first Skype call!
EXTREME FOR PC 05 Using Skype
6. PAIR YOUR HEADSET WITH YOUR MOBILE PHONE Turn the headset on and press and hold the Answer/End button.

The indicator turns solid blue when the headset is ready for pairing.

The Jabra EXTREME can be paired with up to 8 different Bluetooth® devices and connected to two of them at the same time.

Set your Bluetooth phone to discover the Jabra EXTREME. Follow your phone's instruction guide. This usually involves going to a "setup", "connect" or "Bluetooth" menu on your phone and selecting the option to discover or add a Bluetooth device.

Your phone will find the Jabra EXTREME.

Your phone then asks if you want to pair with it. Accept by pressing "yes" or "OK" on the phone and confirm with the passkey or PIN = 0000 (four zeros) if asked for.

Your phone will confirm when pairing is complete. In case of unsuccesful pairing, repeat the steps.

When the blue indicator light flashes intermittently, pairing is successful.
EXTREME FOR PC 06 Pairing
7. ACCEPTING A CALL ON THE HEADSETWhen you receive a call the indicator light will flash blue and green intermittently.

Tap the Answer/End button on your headset to answer the call.

EXTREME 06 Accepting A Call
8. ENDING A CALL ON THE HEADSETWhen you want to end a call, tap the Answer/End button on your headset.
EXTREME FOR PC 08 Ending A Call
9. TURNING VOLUME UP AND DOWN ON THE HEADSETTo increase volume: tap the button with the + symbol repeatedly until the desired volume is reached.

To decrease the volume: tap the button with the - symbol repeatedly until the desired volume is reached.
EXTREME FOR PC 09 Turning Volume Up Or Down
10. BATTERY STATUSTap volume up or down to check battery status and remaining talk time.

EXTREME FOR PC 10 Battery Status

11. WEARING STYLESThe Jabra Extreme can be worn on both ears - with or without an ear hook.

The headset comes with 2 ear hooks in different sizes and eargels: 1 standard eargel and 2 Ultimate-fit Eargels™.

Jabra Extreme comes with Ultimate-fit Eargels™ that mold to the ear to ensure all-day comfort and a secure fit.

EXTREME FOR PC 11 Wearing Style[No text in field]
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FAQ

  • Audio

    • I can use my Jabra headset for phone calls, but I cannot hear my music through the headset.

      Please verify that your phone supports the A2DP and AVRCP Bluetooth Stereo profiles. Without those profiles in your phone the music will not transmit via the Bluetooth link. Please check with your phone provider to verify your phone's supported profiles.

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    • Why is the music that I have on my phone not playing in my Jabra headset?

      In order to listen to music using Bluetooth, your phone will need to have the Bluetooth music profile A2DP. To check if your phone is equipped with this profile, please check Jabra's Compatibility Guide or contact your service provider for more information.

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    • My headset does not work when using Skype

      Please try the following steps:

      1. In the Skype Client check, if you pressed “OK” when prompted “New audio device found”.
      2. If you pressed “Don’t use with Skype” please go to “Call” in the drop down menu in the upper left corner of the Skype Client, choose “Audio Settings…” and choose “Jabra LINK 320 USB” in the two drop down menus under "Microphone" and "Speaker" and then press “Save”.

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    • I cannot hear the phone call in my headset.

      Please try the following steps:

      1. Increase the volume on your headset.
      2. Make sure your phone is connected to the headset by tapping the answer/end button.
      3. Ensure that the headset is paired to your phone.
      4. Make sure your phone is connected to the headset in the phone’s menu or by tapping the answer/end button on the headset.

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    • I cannot hear music in my headset.

      Please try the following steps:

      1. Make sure the headset is connected to your Bluetooth enabled device. You may have been out-of-range (10 metres / 33 feet) of your Bluetooth-enabled device, or the headset might have experienced an ESD (Electrostatic discharge) incident.
      2. Press the answer/end button to re-establish the Bluetooth audio link. Increase the volume on your device.
      3. Make sure that your headset is charged.

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    • I cannot hear anything in my headset.

      Please try the following steps:  

      1. Increase the volume in the headset.
      2. Ensure that the headset is paired to a device.
      3. Ensure your phone is connected to the headset by tapping the answer/end button.

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    • I hear crackling noises in my headset.

      Bluetooth is a radio technology which means it is sensitive to objects between the headset and the device it is connected to. You should be able to have up to 10 metres (33 feet) of distance between the headset and the connected device when there are no major objects in the way (walls, etc.).

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    • I have problems streaming in stereo from my music device (mobile phone, PC, MP3-player etc.).

      Make sure the other device supports Bluetooth 1.1 or 1. 2, including the Advanced Audio Distribution Profile (A2DP), otherwise it will not work. Please consult the user manual of the device you are using for how to pair it to a Bluetooth stereo headset.

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    • I experience poor sound quality in my headset when listening to music.

      This is because the USB adapter does not support stereo Bluetooth streaming (Advanced Audio Distribution Profile or A2DP) and therefore streams music using the Headset Profile, which has a limited bandwidth and is not suitable for high quality music. The sound quality will be much improved, if your phone supports A2DP.

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    • Why am I receiving static on my Bluetooth headset?

      All wireless devices may be susceptible to interference, which could affect performance. Please try the following steps:

      1. Keep the headset on the same side of your body as the phone.
      2. Make sure there is a direct line of contact between the headset and your phone. The Bluetooth signal may have difficulty transmitting through walls, buildings or people. Static or interference is sometimes environmental. Interference can be caused by e.g. computers, cordless phones, microwaves etc.  

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  • Compatibility

    • Is my Jabra headset compatible with my mobile phone?

      Jabra headsets and speakerphones follow the Bluetooth standard. Bluetooth devices that follow the standard are compatible. Refer to your mobile phone’s specifications to see, if it meets the Bluetooth standard. Products using different revisions of the Bluetooth standard also work together. 

      Later versions of Bluetooth are backward-compatible with previous versions. Features and specifications of Bluetooth communication will always revert to the older version in use.

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    • Can I use my Jabra device with my iPhone?

      You can use your Jabra device with your Apple iPhone, but please note that while the Jabra device is compatible for iPhone telephone applications, music applications may not perform correctly, e.g. Play/Pause, Skip Next/Previous, Volume Up/Down, etc.

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    • Can my Jabra headset work with other Bluetooth equipment?

      The headset is designed to work with Bluetooth mobile phones. It can also work with other Bluetooth devices that are compliant with Bluetooth version 1.1 or higher and support a headset and /or hands-free profile.

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  • Features

    • I cannot answer or end a Skype call with the answer/end button on my Jabra headset.

      To use the enhanced calling functions in the headset, you need to have Jabra PC Suite installed and running on your PC. We recommend you to download the latest release of Jabra PC Suite.

      Download the latest release of Jabra PC Suite

       

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    • I cannot use "Reject call", "Call on hold", "Redial" or "Voice dialing"

      In order to work these features must be supported on your phone. Please consult your phone’s user manual for details.

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  • Installation

    • I have pairing problems with my Jabra headset.

      You may have deleted your headset pairing connection in your mobile phone/device. Refer to the section in the User Manual and follow the pairing instructions to pair it again.

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    • How do I pair my Jabra Bluetooth headset with my mobile phone?

      The first time you turn the headset on, it will go into pairing mode automatically.

      To put the headset into pairing mode:

      1. Make sure that the headset is powered on. 
      2. Press and hold the answer/end button as long as it takes until the blue light is on steady (without blinking).
      3. Follow the pairing procedure for your phone. Refer to your phone’s user manual for details.

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    • How do I pair the my Jabra headset with the USB adapter?

      The headset and USB adapter are pre-paired from the factory. In case you need to pair it up again, please try the following steps:

      1. Put the USB adapter into pairing mode by pressing the button on the USB adapter for 10 sec until the LED turns solid blue.
      2. Turn your headset on.
      3. Press and hold the answer/end button until the Bluetooth indicator flashes blue, then place the headset next to the USB adapter.
      4. When the two devices are paired and connected, the USB adapter will light up solid green.

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    • I have a connection problem with my headset.

      You may have deleted your headset pairing connection in your mobile phone. Follow the pairing instructions (refer to the section in the User Manual).

      You can determine if your headset is connected to a device by looking at the flashes on the headset after tapping the answer/end button. 

      When the headset is on:

      • Very slow, single flashes mean that the headset is connected to a device
      • Slow triple flashes mean that the headset is not currently connected

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    • Can I take the USB adapter out of the USB port when it is done installing itself?

      Yes, once the USB adapter is installed you can take it out without any problems. To use the USB adapter again simply insert the USB adapter into the same USB port it was installed on and it is ready to use.

      If you insert the USB adapter into a different USB port it will simply install itself on that port as well. This does not have any impact on the use of the product.

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    • Do I need to install additional software/programs to make my headset work with Skype?

      No, simply insert the USB adapter in a free USB port on your PC. When Windows has installed the USB adapter, turn on your headset and it will connect automatically to the USB adapter.

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    • What is the pass code for pairing my Jabra headset?

      The pass code for pairing the headset is "0000" (four zeros).

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  • Accessories

    • How can I obtain parts and accessories for my Jabra device?

      You can order accessories at the following website:

      Shop Jabra Accessories

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  • Technologies

    • What is AVRCP?

      Audio Video Remote Control Profile (AVRCP) is a Bluetooth profile that makes it possible to control e.g. a phone from a Bluetooth headset when streaming music.


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  • Other

    • I am unable to take any calls when my headset is charging.

      The headset cannot be used while charging for safety reasons. Please allow the headset to charge fully then disconnect it from the charger and it will be ready for use.

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    • The music player starts playing when connecting to my Jabra headset.

      Some phones may start the music player once it connects to the headset. Re-pair your headset to the device in order to avoid this behaviour. 

      1. Make sure the headset is off.
      2. Press and hold the answer/end button for approx. 5 seconds until the light turns solid blue.
      3. Continue to press and hold the answer/end button until the solid blue light turns off.
      4. Continue to press and hold the button until a solid purple light turns on.
      5. Go through the regular steps for pairing the headset to a Bluetooth device.

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PRODUCT DOCUMENTATION

Documentation for download Language File format File size
User Manual PDF 2,1 MB Download

For more support to your product, drivers, Firmware, go to the product support page

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