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  Product Support
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Fast track support for all Jabra products - click here

Jabra Technical Support responds to all messages during regular business hours, Monday through Friday, excluding weekends and holidays. You should expect a response within one working day. For a timely, accurate reply, please complete the web form.

Phone Support for Mobile & Music Products:

Australia: 1800-636-086 (9:00 - 20:00) Est Time

China: 800-858-0789 (9:00 - 18:00)

Hong Kong: 800-968-265 (9:00 - 18:00)

Indonesia: 001-803-852-7664 (8:00-17:00)

India: 000-800-852-1185 (ISD only) (06:30-15:30)

Japan: 03-5297-2335 (local payable 9:00-17:00)

Malaysia: 1800-812-160 (9:00-18:00)

New Zealand: 0800-447-982 (13:00 - 22:00)

Philippines:1-800-1-855-0034 (9:00-18:00)

Singapore: 800-860-0019 (9:00 - 18:00)

Taiwan: 0080-186-3013 (9:00 - 18:00)


Call one of our Free-Phone numbers (Monday to Friday,except public holidays):

*Please note, these are FreePhone numbers, however depending on your Network Operator you may not be able to dial Freephone numbers from your mobile. Your Network Operator may also apply some charges, please contact them for details.
Frequently Asked Questions
 
Can other Bluetooth phone users hear my conversation?
 When you pair your headset to your Bluetooth phone, you are creating a private link between only these two Bluetooth devices. The wireless Bluetooth technology used in your headset is not easily monitored by third parties because Bluetooth wireless signals are significantly lower in radio frequency power than those produced by a typical mobile phone.

Does my headset work with laptops, PCs, and PDAs?
Your headset will work with devices that are compliant with Bluetooth version 1.1 or higher specifications and support the headset and/or hands-free profile(s).

Does my headset work with other Bluetooth equipment?
 Your headset is designed to work with most Bluetooth mobile phones. It can also work with other Bluetooth devices that are compliant with Bluetooth version 1.1, 1.2  and support a headset and/or handsfree Bluetooth profile. Use our Compatibility Guide above to see if your headset is compatible with your Bluetooth phone.

Will my headset interfere with my car’s electronics, radio, or computer?
 Your headset produces significantly less power than a typical mobile phone. It also only emits signals that are in compliance with the international Bluetooth standard. Therefore, you should not expect any interference with standard consumer-grade electronics equipment.

Will anything cause interference with my conversation when I’m using my headset?
Appliances such as cordless phones and wireless networking equipment may cause interference with your conversation, usually adding a crackling noise. To reduce any interference, keep the headset away from other devices that use or produce radio waves.


Please note, in order to listen to stereo music your phone must support the stereo music profiles. Please check with your manufacturer for further information on this.


Windows Vista Updates

In an effort to keep our products compatible with the latest industry technologies so you may continue to enjoy your headset in the future, we have developed an update that will allow our products to maintain true plug-and-play compatibility with the recent launch of Windows Vista. If you are using Windows Vista and one of the items shown below in red, please select the product to launch your software upgrade.

GN8110 USB
GN8120 USB
GN2000 USB
GN2100 USB
GN4800 USB