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Ensure that the headset is connected to your Bluetooth enabled device.
You may have been out-of-range (10 meters) to your Bluetooth enabled device or the headset might have experienced an ESD (Electrostatic discharge) incidence. Press the Multi Function
Button to re-establish the Bluetooth audio link.
Increase the volume on your device.
Make sure that the Jabra STONE is charged.
Turn the headset off. Wait a couple of seconds, press the answer/ end button until yellow light comes on. Set your phone to discover Jabra STONE and your phone will find it. Connect and you should now be able to listen to music
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