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Popular questions
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- Please note, in order to listen to stereo music your phone must support the stereo music profiles. Please check with your manufacturer for further information on this.
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I cannot use Reject call, Call on hold, Redial or Voice dialling?
- These functions are dependent on your phone supporting them. Please check your phone’s manual for further details.
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I cannot hear anything in my headset
- Increase the volume on the headset. Ensure that the headset is paired with the phone. Make sure that the phone is connected to the headset – if it does not connect either from the phone’s Bluetooth menu or by tapping the answer/end button, follow the pairing procedure.
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Does my headset work with other Bluetooth equipment?
- Your headset is designed to work with most Bluetooth mobile phones. It can also work with other Bluetooth devices that are compliant with Bluetooth version 1.1, 1.2 and support a headset and/or handsfree Bluetooth profile. Use our Compatibility Guide above to see if the BT 125 is compatible with your Bluetooth phone.
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I have connection problems
- You may have deleted your headset pairing connection in your mobile phone. Follow the pairing instructions
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