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Jabra GN8050
Welcome to the GN8050 technical support area, where we offer answers to your frequently asked questions and technical product information. |
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Popular questions
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Why can’t I hear a dial tone when the headset is on?
- Make sure you have inserted both the headset and handset cords into the appropriate ports. Make sure the Headset/Handset Switch is in the headset position. Make sure that the batteries are properly installed. Replace the batteries with fresh batteries. You may have the System Selector Switch in a position that does not correspond with your telephone. Lift the amplifier top cover and move the System Selector Switch to another position.
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Why does the other party have a hard time hearing me?
- Make sure the Mute Switch is in the talk position. Check the position of the headset microphone boom and make sure it is placed approximately one finger width away from your lower lip. The Transmit Volume Control may be too low. Lift the amplifier top cover and adjust the transmit volume to a higher number. You may have the System Selector Switch in a position that does not correspond with your telephone. Lift the amplifier top cover and move the System Selector Switch to another position.
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Why do I hear a beeping noise in my headset?
- A beeping noise in your headset may indicate the batteries in your amplifier are low. Replace both batteries using only AA size Alkaline batteries.
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Why do I hear an echo in my headset when I talk?
- The Transmit Volume Control may be too high. Lift the amplifier top cover and adjust the transmit volume towards the left to a lower number.
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Why doesn’t my voice recognition software perform properly?
- Voice recognition software has some limitations in understanding speech. To increase performance, position the microphone in front of your mouth 1 finger width away from your lips. Adjust microphone sensitivity settings on the computer. Consult your software instructions.
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Why doesn’t the on-line indicator light or flash?
- Make sure the headset stand/on-line indicator is plugged all the way into the port on the rear of the amplifier. Make sure that the batteries are properly installed. Replace the batteries with fresh batteries.
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- Please note, in order to listen to stereo music your phone must support the stereo music profiles. Please check with your manufacturer for further information on this.
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