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Jabra GN8210 Digital
Welcome to the GN8210 technical support area, where we offer answers to your frequently asked questions and technical product information. |
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Popular questions
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Jabra GN8210 is a digital amplifier - can I use with both analogue and digital telephone systems?
- Yes, Jabra GN8210 works with both analogue and digital telephone systems
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Why can’t I hear a dial tone when the headset is on?
- Make sure you have inserted both the headset and handset cords into the appropriate sockets located on the rear of GN8210. Make sure the handset/headset switch is in headset position. You may have the telephone termination switch in a position that does not correspond with your telephone. Lift the amplifier top cover and move the telephone termination switch to another position.
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Why does the other party have a hard time hearing me?
- Make sure that the mute switch is in talk position. Check the position of the headset microphone boom arm and make sure it is placed approximately 2 cm from your mouth. The transmit volume control may be set too low. Lift the amplifier top cover and adjust the transmit volume clockwise to a higher number. You may have the telephone selector switch in a position that does not correspond with your telephone. Lift the amplifier top cover and move the telephone selector switch to another position.
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Why do I have a hard time hearing the other party or why does he/she sound different?
- Depending on your selected audio mode, the incoming volume may seem low compared to what you are used to. If you have selected TT-4 Protection mode (setting C), you should be aware that this mode is a very strict protection standard, designed to enhance your protection against acoustic shrieks. By providing this protection the standard does not allow high-pitched sounds and high volume levels to get through to your ear. This can influence the level and the sound of the conversation, but your ears should typically adjust to this mode after a short time.
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Why do I hear my own voice in my headset when I talk?
- The microphone volume control may be set too high. Lift the Jabra GN8210 top cover and adjust the microphone volume counter clockwise to a lower number. Why doesn’t the on-line indicator light or flash? Make sure the headset stand/on-line indicator is plugged all the way into the port on the rear of the Jabra GN8210. Make sure that the power adapter is connected to a functioning wall socket.
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I didn't get an "On Line Indicator" with my purchase of this product.
- The "On Line Indicator" is an accessory. It does not come with the original purchase of this product. It is an accessory that must be purschased additionally.
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- Please note, in order to listen to stereo music your phone must support the stereo music profiles. Please check with your manufacturer for further information on this.
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