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Jabra A125s
Welcome to the Jabra A125s technical support area, where we offer answers to your frequently asked questions and technical product information. |
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Popular questions
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I hear crackling noises
- For the best audio quality, always wear your headset on the same side of the body as your mobile phone. Bluetooth is a radio technology, which means it is sensitive to objects between the headset and the connected device. It is designed for the headset and the connected device to be used within 10 metres (33 feet) of each other, with no major objects in the way (walls, etc.).
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I cannot hear music in the headset
- Increase the volume on your music device. Ensure that the headphones are connected properly to your headset. Make sure the headset is connected to the 3.5 mm port on the music device. Make sure that the headset is charged (it does not need to be turned on, but should be charged). If the headset has run out of batteries and you are not able to charge, you can connect the headphones directly to the music device.
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Pairing with mobile phones
- You may have deleted your headset pairing connection in your mobile phone. Ensure that both devices are fully charged. Follow the pairing instructions in the user manual.
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- Please note, in order to listen to stereo music your phone must support the stereo music profiles. Please check with your manufacturer for further information on this.
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