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Jabra BT350
Welcome to the Jabra BT350 technical support area, where we offer answers to your frequently asked questions and technical product information. |
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Popular questions
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How do I charge my headset?
- Make sure that your Jabra BT350 headset is fully charged before you start using it. Use the AC adapter to charge from a power socket, or charge directly from your PC with the USB cable provided. Connect your headset as shown in fig. 2. When the LED is solid red, your headset is charging. When the LED is green, it is fully charged.
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Pairing with mobile phones
- You may have deleted your headset pairing connection in your mobile phone. Ensure that both devices are fully charged. Follow the pairing instructions in the user manual.
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- Please note, in order to listen to stereo music your phone must support the stereo music profiles. Please check with your manufacturer for further information on this.
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I cannot use Reject call, Call on hold, Redial or Voice dialling?
- These functions are dependent on your phone supporting them. Please check your phone’s manual for further details.
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I hear crackling noises
- For the best audio quality, always wear your headset on the same side of the body as your mobile phone. Bluetooth is a radio technology, which means it is sensitive to objects between the headset and the connected device. It is designed for the headset and the connected device to be used within 10 metres (33 feet) of each other, with no major objects in the way (walls, etc.).
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I cannot hear anything in my headset
- Increase the volume on the headset. Ensure that the headset is paired with the phone. Make sure that the phone is connected to the headset – if it does not connect either from the phone’s Bluetooth menu or by tapping the answer/end button, follow the pairing procedure.
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How do I turn my headset on and off?
- Press the answer/end button to turn on your headset. Press and hold the answer/end button to turn off your headset.
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Will the Jabra BT350 work with other Bluetooth equipment?
- The Jabra BT350 is designed to work with Bluetooth mobile phones. It can also work with other Bluetooth devices that are compliant with Bluetooth version 1.1 or 1.2 and support a headset and/or hands-free profile.
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