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Manual deployment of headsets as part of UC roll-outs can be time-consuming. Jabra Xpress offers a fast and cost-effective alternative, reducing the time needed for configuration of e.g. 250 headsets from two working days to one hour*.
Jabra Xpress also provides IT management with powerful features to ensure software consistency and keep audio devices up-to-date.
Developed for companies, which already use PC-based telephony or are planning a transition to UC, Jabra Xpress helps with four important IT management tasks:
Check out the Introduction Video to get an overview of Jabra Xpress' mass deployment and device management software
Get all the details on Jabra Xpress' mass deployment and device management features
Loyens & Loeff, NetherlandsGlobal law firm deployed Microsoft Lync and switched to Jabra headsets. To facilitate the remote rollout of software, firmware and settings, Jabra Xpress was used.
FAQ & How-to
Facts and how-to about Jabra Xpress:
There may be several reasons why the Jabra Device updater does not start-up:
The end user’s PC has not been restarted after the MSI package was deployed. Restart the end user’s PC. Alternatively, manually start Jabra Device Updater located in end user’s PC start up folder.
The deployed firmware policies comply with the installed Device Firmware version(s) and will not initiate an update.
NOTE: If you want to downgrade the target Jabra device firmware to an older version, ensure that the option “downgrade devices that have newer firmware” has been selected in the Jabra Xpress online tool.
In most cases, yes. However Jabra UC Voice products (150 & 250) cannot be recovered if interrupted during firmware update. It is recommended not to interrupt the device firmware update procedure for any Jabra devices.
Yes. Jabra device firmware are independent of PC components.
Yes. As long as the MSI package is installed on an end-user PC, the defined firmware policies will always be maintained. Depending on the configuration the enforced policies will cover device firmware and/or settings.
Yes. When creating the MSI package in Jabra Xpress select ‘auto start’. Please note that a few preconditions must be met, such as the selected Jabra devices must be powered on and connected via Bluetooth, USB or docked in a headset base.
Yes. Several devices with different firmware versions and settings configurations can be selected and deployed in one MSI package.
Yes. Device updates are considered a critical event.
The end user will always be notified about an upcoming
device update. This requires the end user to be
Yes, but only if the deployment option ‘start updates
automatically’ has been selected. If selected the update
will start automatically after 5 minutes.
In the Jabra Xpress configuration pane, select the target
device minimum firmware version. Be sure not to
select ‘Downgrade devices that have newer firmware’.
More frequently asked questions