Contact Center SolutionsCost-effective Contact Centers with Jabra

Whichever end of the spectrum your contact center falls on, Jabra offers a headset solution to meet your needs. Our product range for contact centers covers the most essential elements: comfort, excellent sound and durability, and includes a host of features that enable you to choose the headsets that are just right for your work environment.
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Contact center solutions explained

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Why Jabra

Jabra headsets benefit your contact center in three main areas:

Greater efficiency Employees can handle calls more efficiently without compromising customer experience. The increased call quality that comes with Jabra headsets means fewer misunderstandings and clearer communication.  

Superior service Getting things right the first time is just good business. Jabra headsets’ superior audio performance creates a more professional impression with customers and improves internal collaboration as well.     

Maximum comfort Uncomfortable headsets aren’t an option, at least not if you value employee retention. Our contact center headsets feature unique, ergonomic designs especially crafted for prolonged use. Employees can choose from a variety of wearing styles, which increases employee satisfaction and ensures end user adoption.

SERVICE CENTER BOOSTS PRODUCTIVITY AND CUSTOMER EXPERIENCE

Customer stories
Customer stories Get inspired and learn from our customers Read and watch success stories from other satisfied Jabra customers and learn from their experiences. Visit our "Customer Stories" page to get inspired.

for your Inspiration

Jabra is constantly adding to its library of reports, white papers, customer stories etc. on a wide range of subjects ranging from headset technologies and user experience to the role of the headset in business communications.

Read more See our full library of business briefs, reports, white papers and other useful articles.

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2012.03.27 Jabra 6329Products Suitable for Contact CentersJabra offers a wide array of wireless and corded headsets for all types of contact center environments. They feature noise canceling and HD Voice technology, enabling your employees to hear customers clearly, despite background noise.

This technology also provides for a better customer experience, as it ensures a clear, understandable conversation on both ends of the call. Our headsets feature a variety of wearing styles to accommodate your employees’ individual needs.

Below you can find some featured corded and wireless headsets and other accessories for the Contact Center

See the full range