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Contact Center Insights
In association with Frost & Sullivan, Jabra has conducted a major Contact Center study, polling 250 Contact Center managers in Great Britain, France, the U.S., China and India.
Learn about the results in the four Business Briefs
How to improve agent satisfaction and retention in Contact Centers
Choosing the right Contact Center technology
Realizing the potential of remote Contact Center agents
Creating the right sound environment for the Contact Center employees
Deployment of Multiple Headsets in Limited SpacE
Rules of Thumb on what to Consider when planning your Contact Center
Voice Customer Experience Study - UK 2011
reveals that Audio Quality in the Contact Center is a Significant Driver of
Interaction and productivity
Read the white paper about improving customer interaction and productivity
CREATING A POSITIVE
- from the server room to the boardroom
TO ENABLE A MOBILE