Amazon Connect

The success of a contact center relies on agents being heard. You need headsets that can survive thousands of phone calls and countless hours of use.

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Amazon Technology Partner

“Over 90% of Global Fortune 100 companies choose Jabra”

What our call center customers say

For a noise-free call center

The most experienced and helpful agent is useless if they can’t be heard, and their biggest enemy is background noise. In a crowded workplace, noise can turn every conversation into a struggle for both the agent and the customer. In fact, call center agents consistently rate noise as having the largest negative impact on their productivity.

At Jabra, we understand this better than anyone. Our call center headsets are built with one primary purpose in mind: to take noise disruption out of the equation, therefore allowing you to focus on the conversation. With HD voice technology and noise-cancelling microphones, you get crystal-clear sound quality on both ends of the call.

Hear the difference

Noise Cancellation

Noise-cancelling microphones reduce unwanted background noise and are ideal in noisy work environments.

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HD Voice

HD Voice / Wideband audio uses a broader sound frequency range, making your calls lifelike and vibrant.
You won’t have to struggle to hear what the other person is saying.

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Air Shock Mic

Having the mic close to your mouth can cause unwanted noise from breathing noise. Air shock mics have many small holes and a special layer of foam on the inside. This prevents most air shocks and improves call quality.

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Jabra call center headsets

Find a headset for your needs, from affordable corded headsets to wireless headsets that let you leave your desk while on a call. All headsets are available in a QD version for your deskphone or a USB version for your computer. Wireless headsets come in both Bluetooth and DECT versions.

Corded headsets

Wireless headsets

 

One-ear and two-ear variants

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Smartphone connectivity

Air Shock microphone

Noise-cancellation

Medium

High

ANC

Medium

High

Boom-arm spin

360°

360°

-

270°

360°

Reinforced cord

-

-

-

Ear cushions

Leatherette

Foam

Leatherette

Soft

Soft

Wireless range

-

-

Up to 30 m / 100 ft

Up to 120 m / 393 ft

Up to 150 m / 492 ft

Battery life (talk-time)

-

-

Up to 15 hours

12 hours

10 hours

Request free trial devices for Amazon Connect

Our team of product experts can help you find the best solution for your specific environment and use case. Fill out the form and a Jabra representative will contact you regarding your upcoming Amazon Connect trial/proof of concept. Terms and conditions apply.