Jabra SUPREME UC

Item no: 100-99400010-60
  • Jabra LINK™ 360 Bluetooth® USB adapter – Easy PC connectivity for UC calls
  • Optimized for all leading UC platforms and latest generation softphones
  • Multiuse™ - connects to 2 Bluetooth devices simultaneously
  • Customize your headset and control devices with the Jabra CONNECT app
  • Active Noise Cancellation – removes ambient noise for the headset user
  • Noise Blackout™ 3.0 – reduces background noise significantly
  • Voice Control and Voice Guidance for hands-free operation
  • Flip-Boom arm – makes it easy to activate and carry
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Incredible sound
for mobile & InternetUnified Communication (UC) makes it easier for people to connect, communicate and work together. And, choosing the right headset can make all the difference.

The Jabra Supreme UC Bluetooth Headset helps you get more from your UC experience with quality sound, easy connectivity and all-day comfort.
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The Jabra Supreme UC headset improves the quality of your conversations.
State-of-the-art sound technologies such as HD Voice and Active Noise Cancellation ensure a more natural audio experience and crystal clear voice transmission for you and the person you are speaking with.
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J1J8985The perfect companion for your mobile and Internet callsExperience incredible sound and stay connected – on the road, at the office, or at home – with the new Jabra Supreme UC Bluetooth Headset. Connect to almost any Bluetooth-enabled device, and make and take calls from your PC using the latest softphone UC clients. Convenient plug & play connectivity – the discreet Bluetooth USB adaptor is pre-paired with the headset, making it easy to connect to the PC and get started – fast!

The patented flip-boom arm combines high audio quality with easy handling and storage. It’s the ideal headset if you need high performance on the road or at the office. Simply unfold the flip-boom arm to switch ON and fold up to switch OFF. When in use, the microphone sits comfortably and close to your mouth. When not in use, it folds up neatly and conveniently to pocket size for easy storage.

Red Dot Design Winner 2012

In 2012 the Jabra Supreme UC won the Red Dot Design Award.

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Specifications

  • Connectivity

    • Wireless Technology: Bluetooth
      Supports Bluetooth™ for wireless connectivity
    • Bluetooth version: 3.0
      Supports Bluetooth® version 3.0
    • AVRCP: No
      This device does not support AVRCP, meaning you cannot control your music directly from the device
    • Auto Pairing: Yes
      With Auto Pairing, a device pairs automatically with Bluetooth® devices supporting this feature
    • Music Streaming: Yes
      Device can stream music from a source, such as a Smartphone, Bluetooth enabled laptop, tablet, or MP3 player

  • Speakers

    • Frequency Response: Wideband
      Speakers with Wideband/HD Voice frequency response enable realistic reproduction of human voices on optimized digital lines, e.g. IP telephony and Unified Communications
    • Digital Signal Processing: Yes
      Digital Signal Processing (DSP) is a technology that digitally optimizes your voice and music and suppresses echoes

  • Microphone

    • Microphone Type: Dual Microphone (Noise Blackout™)
      Microphones with Noise Blackout™ have an aggressive noise filter coupled with two microphones utilizing Digital Signal Processing (DSP) software to remove noise
    • Mute function: Yes
      Mute gives you the option to mute/unmute the microphone directly on the device

  • Battery & Power

    • Talk Time: Up to 6 hours
      Talk Time is the maximum time you can talk before a device runs out of power
    • Standby Time: Up to 360 hour(s)
      Standby Time is the maximum time a device can remain powered on
    • Music streaming time: 6 hour
      Music Streaming Time is the maximum time you can stream music before a device runs out of power
    • USB Charging: Yes
      USB Charging enables a device to be charged via a USB cable
    • Battery Status Indicator:
      • A battery status indicator reveals the remaining battery time
      • Charge alert

  • Design

    • Wearing Style: Ear hook / Over the ear
      Ear hook or Over the ear is a flexible earhook that gently and comfortably holds the receiver to your ear
    • Weight: 18 grams
      How much the product weighs (in grams)
    • Length: 90mm
      The length of the product in millimeters
    • Width: 30mm
      The width of the product in millimeters
    • Depth: 22mm
      The depth of the product in millimeters

  • Remote Call Control

    • Digital Signal Processing: Yes
      Digital Signal Processing (DSP) is a technology that digitally optimizes your voice and music and suppresses echoes

  • Control

    • Vibrator: No
      There is no vibration function on this device
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1. CHARGE YOUR JABRA SUPREME UC HEADSETCharge your headset using the USB cable or an AC adapter.

Plug the charger into the socket in the headset

Plug the AC adapter to a wall outlet or the USB cable into your PC

While charging the battery indicator will flash green

When charging is complete the battery indicator goes out (takes approx. 2 hours to fully charge the battery.)

Note: To activate product remember to charge it before first-time use.
SUPREME UC 01 Charge Your Jabra Supreme UC Headset
2. TURN YOUR HEADSET ONFlip the boom arm to unfolded position
If Voice Guidance is enabled you will hear "Power on"
SUPREME UC 02 Turn Your Headset On
3. TURN YOUR HEADSET OFF Flip the boom arm to folded position
If Voice Guidance is enabled you will hear "Power off"
SUPREME UC 03 Turn Your Headset Off
4. PAIRING WITH YOUR PHONE / DEVICE Activate Bluetooth on your phone / device

Turn the Jabra Supreme UC on

The first time you turn the Jabra Supreme UC on it will automatically enter into pairing mode. The connectivity icon on the Status Display will flash blue and Voice Guidance will guide you through the pairing process.

When pairing is complete, Status Display will shift from flashing to steady light. Note: If asked for a passkey or pin code use 0000 (four zeros).
SUPREME UC 04 Pairing It With Your Phone Or Device
5. PAIR A NEW DEVICE Turn your Jabra Supreme UC on

Tap the Voice button. You will be asked to "Say a command"

Say "Pair new device" and follow the instructions

Note: If asked for a passkey or pin code use 0000 (four zeros).
SUPREME UC 05 Pair New Device
6. PAIR A SECOND DEVICEIf this is your second device, you will need to reconnect to the first device afterwards. If you have disabled Voice Guidance and Control, you can put Jabra Supreme UC in pairing mode manually by holding the Answer/End button while flipping the boom arm to On position. The Status Display will flash blue to indicate that you are in pairing mode

Note: If asked for a passkey or pin code use 0000 (four zeros).
SUPREME UC 06 Pair Second Device
7. ACCEPTING A CALL ON THE HEADSET Flip the boom arm to unfolded position to take an incoming call or,

Tap the Answer/End button or,

Say "Answer" after caller is announced*

To reject an incoming call say "Ignore" after caller is announced"

*Phone dependent
SUPREME UC 07 Accepting A Call
8. ENDING A CALL ON THE HEADSETTap the Answer/End button to end the call or,

Flip the boom arm to folded position
SUPREME UC 08 Ending A Call

9. MORE VOICE COMMANDSTap the voice button and wait for Jabra Supreme UC to ask you to "Say a command".

Say "Redial" to redial the last outgoing call

Say "Call back" to call back the last incoming call

Say "Phone commands" to activate the voice dialing feature on your phone

Say "Pair new device" to enable paring mode
SUPREME UC 09 More Voice Commands
10. TURNING VOLUME UP AND DOWN ON THE HEADSETTo increase volume: tap the button with the + symbol repeatedly until the desired volume is reached.

To decrease the volume: tap the button with the - symbol repeatedly until the desired volume is reached.
SUPREME UC 10 Turning Volume Up Or Down
11. BATTERY STATUS Tap the voice button and wait for Jabra Supreme UC to ask you to "Say a command"

Say "Battery" and Jabra Supreme UC will tell you the battery level
SUPREME UC 11 Battery Status
12. USING THE USB ADAPTER FOR INTERNET CALLS Insert the Nano Bluetooth® USB adapter / Jabra LINKTM360 in a free port on your PC or laptop. Windows automatically recognizes the new device

When Windows has installed the USB adapter, turn on your Jabra Supreme UC headset and it will connect automatically to the USB adapter. You are now ready to make and take internet calls
SUPREME UC 12 Using The Usb Adapter
13. ONE HEADSET FOR ALL DEVICESJabra Supreme UC connects to all your Bluetooth® enabled devices.
SUPREME UC 13 One Headset For All Devices
14. MANAGE YOUR MOBILE AND INTERNET CALLS SIMULTANIOUSLYMultiuse™ technology lets you manage your mobile or internet calls, and switch seamlessly between them.

Whether it's a call on your mobile phone or an internet call via your PC, Jabra Supreme UC lets you stay connected easily.
SUPREME UC 14 Manage Your Mobile And Internet Calls Simultaneously
15. WEARING STYLEJabra Supreme UC is designed for all-day comfort. With its On-The-Ear wearing style, the headset sits securely and comfortably on your ear.

You can wear it on either your right or left ear. Simply remove the earhook, turn it and attach it to the headset from the other side.
SUPREME UC 15 Wearing Style
16. ALL-DAY COMFORTThe soft ear cushions come in two different styles to fit any ear.

You can twist the lower part of the earhook to optimize the fit and comfort.
SUPREME UC 16 All Day Comfort
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FAQ

  • Audio

    • I can use my Jabra headset for phone calls, but I cannot hear my music through the headset.

      Please verify that your phone supports the A2DP and AVRCP Bluetooth Stereo profiles. Without those profiles in your phone the music will not transmit via the Bluetooth link. Please check with your phone provider to verify your phone's supported profiles.

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    • Why is the music that I have on my phone not playing in my Jabra headset?

      In order to listen to music using Bluetooth, your phone will need to have the Bluetooth music profile A2DP. To check if your phone is equipped with this profile, please check Jabra's Compatibility Guide or contact your service provider for more information.

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    • My Jabra device does not announce the caller's name during incoming calls

      Ensure that your phone supports the Bluetooth phonebook access profile (PBAP) and that the name of the caller is in your phonebook.

      Please note that on some Android phones a warning message about the phonebook access appears in the top left corner. You must select this message and agree to the connection in order to get the caller ID to function properly.

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    • I cannot hear the phone call in my headset.

      Please try the following steps:

      1. Increase the volume on your headset.
      2. Make sure your phone is connected to the headset by tapping the answer/end button.
      3. Ensure that the headset is paired to your phone.
      4. Make sure your phone is connected to the headset in the phone’s menu or by tapping the answer/end button on the headset.

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    • I cannot hear music in my headset.

      Please try the following steps:

      1. Make sure the headset is connected to your Bluetooth enabled device. You may have been out-of-range (10 metres / 33 feet) of your Bluetooth-enabled device, or the headset might have experienced an ESD (Electrostatic discharge) incident.
      2. Press the answer/end button to re-establish the Bluetooth audio link. Increase the volume on your device.
      3. Make sure that your headset is charged.

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    • I cannot hear anything in my headset.

      Please try the following steps:  

      1. Increase the volume in the headset.
      2. Ensure that the headset is paired to a device.
      3. Ensure your phone is connected to the headset by tapping the answer/end button.

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    • I hear crackling noises in my headset.

      Bluetooth is a radio technology which means it is sensitive to objects between the headset and the device it is connected to. You should be able to have up to 10 metres (33 feet) of distance between the headset and the connected device when there are no major objects in the way (walls, etc.).

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    • I have problems streaming in stereo from my music device (mobile phone, PC, MP3-player etc.).

      Make sure the other device supports Bluetooth 1.1 or 1. 2, including the Advanced Audio Distribution Profile (A2DP), otherwise it will not work. Please consult the user manual of the device you are using for how to pair it to a Bluetooth stereo headset.

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    • Why am I receiving static on my Bluetooth headset?

      All wireless devices may be susceptible to interference, which could affect performance. Please try the following steps:

      1. Keep the headset on the same side of your body as the phone.
      2. Make sure there is a direct line of contact between the headset and your phone. The Bluetooth signal may have difficulty transmitting through walls, buildings or people. Static or interference is sometimes environmental. Interference can be caused by e.g. computers, cordless phones, microwaves etc.  

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  • Compatibility

    • Is my Jabra headset compatible with my mobile phone?

      Jabra headsets and speakerphones follow the Bluetooth standard. Bluetooth devices that follow the standard are compatible. Refer to your mobile phone’s specifications to see, if it meets the Bluetooth standard. Products using different revisions of the Bluetooth standard also work together. 

      Later versions of Bluetooth are backward-compatible with previous versions. Features and specifications of Bluetooth communication will always revert to the older version in use.

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    • Can I use my Jabra device with my iPhone?

      You can use your Jabra device with your Apple iPhone, but please note that while the Jabra device is compatible for iPhone telephone applications, music applications may not perform correctly, e.g. Play/Pause, Skip Next/Previous, Volume Up/Down, etc.

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    • Can my Jabra headset work with other Bluetooth equipment?

      The headset is designed to work with Bluetooth mobile phones. It can also work with other Bluetooth devices that are compliant with Bluetooth version 1.1 or higher and support a headset and /or hands-free profile.

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    • Is it better to use a headset that is the same brand as my phone?

      No, Bluetooth is an open standard and as such you can use any headset with your mobile phone. There is no need for your headset to be the same brand as your mobile phone.

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  • Features

    • How can I use the Multiuse feature on my Jabra Mulitiuse enabled headset?

      Multiuse functionality enables you to be connected to two different devices at the same time (e.g. a mobile phone and a PC). For example you can use the same headset for both listening to music from your mobile phone and for Internet telephony (e.g. Skype or Google Talk) at the same time.

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    • I cannot use "Reject call", "Call on hold", "Redial" or "Voice dialing"

      In order to work these features must be supported on your phone. Please consult your phone’s user manual for details.

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  • Installation

    • I have pairing problems with my Jabra headset.

      You may have deleted your headset pairing connection in your mobile phone/device. Refer to the section in the User Manual and follow the pairing instructions to pair it again.

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    • How do I pair my Jabra Bluetooth headset with my mobile phone?

      The first time you turn the headset on, it will go into pairing mode automatically.

      To put the headset into pairing mode:

      1. Make sure that the headset is powered on. 
      2. Press and hold the answer/end button as long as it takes until the blue light is on steady (without blinking).
      3. Follow the pairing procedure for your phone. Refer to your phone’s user manual for details.

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    • My Jabra headset announces it is disconnected. What does this mean?

      The headset is announcing that it has disconnected. This could mean the following: 

      • The connected phone/device has been turned off.
      • The connected phone/device is out of range of the headset.
      • Bluetooth has been disabled on the connected phone/device.

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    • I have a connection problem with my headset.

      You may have deleted your headset pairing connection in your mobile phone. Follow the pairing instructions (refer to the section in the User Manual).

      You can determine if your headset is connected to a device by looking at the flashes on the headset after tapping the answer/end button. 

      When the headset is on:

      • Very slow, single flashes mean that the headset is connected to a device
      • Slow triple flashes mean that the headset is not currently connected

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    • What is the pass code for pairing my Jabra headset?

      The pass code for pairing the headset is "0000" (four zeros).

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  • Accessories

    • How can I obtain parts and accessories for my Jabra device?

      You can order accessories at the following website:

      Shop Jabra Accessories

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  • Technologies

    • What is AVRCP?

      Audio Video Remote Control Profile (AVRCP) is a Bluetooth profile that makes it possible to control e.g. a phone from a Bluetooth headset when streaming music.


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  • Other

    • I am unable to take any calls when my headset is charging.

      The headset cannot be used while charging for safety reasons. Please allow the headset to charge fully then disconnect it from the charger and it will be ready for use.

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PRODUCT DOCUMENTATION

Documentation for download Language File format File size
Technical Specification English PDF 424,2 KB Download
User Manual PDF 607,9 KB Download

Video tutorials

How to setup and use Jabra Supreme UC headset

Watch the “Hands-on with Jabra Support” tutorial video. In this video we will show you how to setup and use your Jabra Supreme, including controlling functionalities such as answer, mute, volume control, and end calls.

Video in English

How to setup and use Jabra Supreme UC headset with LINK 360.

Watch the “Hands-on with Jabra Support” tutorial video. In this video we will show you how to setup and use your Jabra Supreme UC softphone, including controlling functionalities such as answer, mute, volume control, and end calls.

Prerequisite:
Install Jabra PC Suite.

Video in English

For more support to your product, drivers, Firmware, go to the product support page

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