As Steve Jobs
once said, “Design is not just what it looks like and feels like. Design is how it works.”
Headsets are no exception. A well-designed headset must have the latest audio technology, innovative features that make it easy to set up, use and upgrade – as well as looking smart and feeling comfortable.
There are many types of headsets – from single and dual earpieces to over the head or behind the ear earpieces. Most call centers utilize dual earpieces to ensure maximum audio quality for the user and the caller.
Look for vendors with a wide selection of styles to choose from.