Two-Year Warranty

Two-Year Warranty applies to the following products:

GN 2000 Series | GN 2100 Series | ADDvantage | Orator-G | 405-Flex-SF | Stratus Ultra-G | Contour LX-G | 805 Flex | All Commercial Grade Amplifiers

GN US, Inc. and GN Canada, Inc. warrants these products against all defects in material and workmanship for a period of two years from the date of original purchase. The conditions of this warranty and our responsibilities under this warranty are as follows: The warranty is limited to the original purchaser. The warranty is void if the serial number, date code label, or product label is removed, or if the product has been subject to physical abuse, improper installation, modification, or repair by unauthorized third parties. The responsibility of GN US, Inc. and GN Canada, Inc. under this warranty shall be limited to the repair or replacement of the product at the sole discretion of GN US, Inc. and GN Canada, Inc. Any implied warranty on GN US, Inc. and GN Canada, Inc.  products is limited to two years from the date of purchase on all parts, including the cords and connectors. Specifically exempt from warranty are limited-life consumable components subject to normal wear and tear, such as microphone windscreens, ear cushions, ear tips, decorative finishes, batteries, and other accessories. GN US, Inc. and GN Canada, Inc.  is not liable for any incidental or consequential damages arising from the use or misuse of any GN US, Inc. and GN Canada, Inc. product. A copy of your receipt or other proof of purchase is required. Without proof of purchase, your warranty is defined as beginning on the date of manufacture as labeled on the product. This warranty gives you specific legal rights and you may have other rights which vary from location to location. Unless otherwise instructed in the User Guide, the user may not, under any circumstances, attempt any service, adjustments or repairs on this unit, whether in or out of warranty. It must be returned to the factory or authorized service agency for all such work.

One-Year Warranty

One-Year Warranty applies to the following products:

GN1900 series | GN 4100 Series | All Wireless Products | All Headset Telephones | Computer Products 

GN US, Inc. and GN Canada, Inc. warrants these products against all defects in material and workmanship for a period of one year from the date of original purchase. The conditions of this warranty and our responsibilities under this warranty are as follows: The warranty is limited to the original purchaser. The warranty is void if the serial number, date code label, or product label is removed, or if the product has been subject to physical abuse, improper installation, modification, or repair by unauthorized third parties. The responsibility of GN US, Inc. and GN Canada, Inc. under this warranty shall be limited to the repair or replacement of the product at the sole discretion of GN US, Inc. and GN Canada, Inc.  Any implied warranty on GN US, Inc. and GN Canada, Inc. products is limited to one year from the date of purchase on all parts, including the cords and connectors. Specifically exempt from warranty are limited-life consumable components subject to normal wear and tear, such as microphone windscreens, ear cushions, ear tips, decorative finishes, batteries, and other accessories. GN US, Inc. and GN Canada, Inc. is not liable for any incidental or consequential damages arising from the use or misuse of any GN US, Inc. and GN Canada, Inc. product. A copy of your receipt or other proof of purchase is required. Without proof of purchase, your warranty is defined as beginning on the date of manufacture as labeled on the product. This warranty gives you specific legal rights and you may have other rights which vary from location to location. Unless otherwise instructed in the User Guide, the user may not, under any circumstances, attempt any service, adjustments or repairs on this unit, whether in or out of warranty. It must be returned to the factory or authorized service agency for all such work.

United States Returns:

In-warranty repairs: Please click here to begin the repair process.  Our US service department will provide you with the return shipping address and instructions.

Canada Returns:

Please call the Canadian service department Toll Free 1-800-489-4199, Mon-Fri 8am to 5pm Est. We will provide you with a return shipping address and instructions.

Please have the following information available prior to your call.

1. A copy of your purchase receipt indicating the model number and date of purchase.

2. Your return address.

3. Reason for return.

During the Warranty Period, shipping charges for return to you will be paid by GN US, Inc. and GN Canada, Inc. for a unit requiring any repair covered by the Warranty. Return shipping will be charged to the customer during the Warranty Period for a unit requiring no Warranty repair. These shipping charges will be prepaid by GN US, Inc. and GN Canada, Inc. and billed to the customer. Damage incurred during shipment is deemed the responsibility of the carrier, and any claim should be made directly to such carrier.