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Quick Start Guide
Quick Start Guide
  • Discover

    Image
  • Charge

    • Car charger

      In this section we show you how to charge your device in your car.
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  • Connect

    • Bluetooth

      Turn the speakerphone on. Press and hold the Answer/end button for approximately 5 seconds until the status light stars blinking rapidly blue.
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  • Use

    • Power on

      In this section we show you how to turn on your device.
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    • Answer/end call

      In this section we show you how to answer a call.
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    • Volume control

      In this section we show you how to use the volume.
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    • Mute

      In this section we show you how to mute.
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    • Reject and Redial

      Double tap the Answer/end button
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  • In car

    • Sun visor

      This product sits discreetly and conveniently on the sun visor using the attached clip. For optimal sound quality place your Jabra right in front of you and speak directly into the speakerphone.
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Video tutorials
Video tutorials

How to connect (pair) Jabra Drive to a mobile device.

Watch the “Hands-on with Jabra Support” tutorial video. In this video, we will show you how to connect (pair) your Jabra Drive to a mobile device. Video in English

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There is no troubleshooting available for this product
Frequently Asked Questions
Frequently Asked Questions

FAQ - Top 5 questions

  • How do I pair my Jabra Drive with my mobile phone?

    The first time you turn on your Jabra Drive, it is ready to pair with your mobile phone. Follow the voice-guided instructions to pair.

    To pair with a new or second mobile phone, follow these steps:

    1. Turn on Bluetooth on your mobile phone.
    2. Press and hold (5 seconds) the Answer/end button on your Jabra Drive until the light flashes blue.

    3. Follow the voice-guided instructions to pair with your mobile phone. Enter "0000" (4 zeros) if you are asked for a pin code.

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  • How do I reset my Jabra Drive?

    When you reset your Jabra Drive, the list of devices that have been paired with it is cleared. Follow these steps to reset:

    1. Turn on your Jabra Drive by setting the On/off switch to the “on” position.
    2. Press and hold (5 seconds) the Answer/end button until the light flashes blue.
    3.  

    4. Simultaneously press and hold (5 seconds) the Volume down button and the Answer/end button until it flashes purple.
    5. Drive2

    6. Turn off your Jabra Drive by setting the On/off switch to the “off” position.
    7. Your Jabra Drive is now reset. The next time you turn it on, it is ready to pair.

    Note: When your Jabra Drive has been reset, you will need to re-pair it with your mobile phone. Remember to delete the previous pairing before you re-pair.

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  • Why do I hear static noise?

    Bluetooth is a radio technology, so it is sensitive to objects that are placed between paired devices and can block radio signals. To avoid poor sound quality, it is recommended that the distance between paired devices does not exceed 33 feet (10m), and that objects placed between the devices is avoided.

    The following are examples of objects that can block radio signals:

    • Walls
    • Doors
    • Windows
    • Environments with massive presence of Wi-Fi

    Low battery capacity in the Jabra headset and mobile phone may also affect the range.

    Note: Some Jabra headsets support a longer range, but are dependent on the mobile phone that it is paired with.

    Was this useful?

    Thank you for your feedback

    If you need technical assistance, please click here for contact information.

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  • How do I charge my Jabra headset?

    Use the supplied USB cable to charge your headset on a computer. Some computers may have a dedicated USB charging port, which is identifiable by its yellow color or a battery icon next to it. For more information, refer to the user manual for your computer.

    Some computers use a USB suspend mode to save power. This may cut off power, so the headset cannot be charged on the USB port, even though the light indicator on the headset shows that it is charging.

    If the battery level on the headset has not changed after charging for two hours, you can use the following alternative charging methods.

    Jabra options:
    Purchase a Jabra AC adapter or Jabra car charger online here or at a nearby retailer.

    Third party options:
    Use a third party Micro-USB charger to charge your headset on your mobile phone. A third party charger should meet the following requirements:

    • A mono/stereo Bluetooth headset, such as Jabra Stealth or Jabra Sport Pulse Wireless, is charged by a charger/cable that supports a minimum of 500mA and a maximum of 2100mA.
    • Speakerphones/music speakers, such as Jabra Speak 450 or Jabra Solemate Mini, are charged by a charger/cable that supports a minimum of 500mA and a maximum of 2100mA.
    • In-car speakerphones, such as Jabra Tour, are charged by a charger/cable that supports a minimum of 750mA and a maximum of 2100mA.
    • The Jabra Solemate and Jabra Solemate 2nd generation with NFC are charged by a charger/cable that supports a minimum of 1000mA and a maximum of 2100mA.
    • For the Jabra Solemate Max, only the original AC adapter is recommended. See accessories online here

    When using a third party charger, make sure that the charger is certified for use in the country you are located in, and that you use the correct plug for the country you are located in.

    Note: Charging time may vary depending on the output of the charger.

    Was this useful?

    Thank you for your feedback

    If you need technical assistance, please click here for contact information.

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  • Why does my headset not charge when it is connected to my computer?

    Some computers use a USB suspend mode to save power. This may cut off power, so the headset cannot be charged on the USB port.

    Some computers may have a dedicated USB charging port, which is identifiable by its yellow color or a battery icon next to it. For more information, refer to the user manual for your computer.

    You can also use the following alternative charging methods:

    Jabra options:
    Purchase a Jabra AC adapter or Jabra car charger online here or at a nearby retailer.

    Third party options:
    Use a third party Micro-USB charger to charge your headset on your mobile phone. A third party charger should meet the following requirements:

    • A mono/stereo Bluetooth headset, such as Jabra Stealth or Jabra Sport Pulse Wireless, is charged by a charger/cable that supports a minimum of 500mA and a maximum of 2100mA.
    • Speakerphones/music speakers, such as Jabra Speak 450 or Jabra Solemate Mini, are charged by a charger/cable that supports a minimum of 500mA and a maximum of 2100mA.
    • In-car speakerphones, such as Jabra Tour, are charged by a charger/cable that supports a minimum of 750mA and a maximum of 2100mA.
    • The Jabra Solemate and Jabra Solemate 2nd generation with NFC are charged by a charger/cable that supports a minimum of 1000mA and a maximum of 2100mA.
    • For the Jabra Solemate Max, only the original AC adapter is recommended. See accessories online here

    When using a third party charger, make sure that the charger is certified for use in the country you are located in, and that you use the correct plug for the country you are located in.

    Note: Charging time may vary depending on the output of the charger.

    Was this useful?

    Thank you for your feedback

    If you need technical assistance, please click here for contact information.

    Thank you for your feedback

    If you need technical assistance, please click here for contact information.

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    How can we make this more useful for you?

FAQ - all questions

  • Pairing with Bluetooth

    • How do I pair my Jabra Drive with my mobile phone?

      The first time you turn on your Jabra Drive, it is ready to pair with your mobile phone. Follow the voice-guided instructions to pair.

      To pair with a new or second mobile phone, follow these steps:

      1. Turn on Bluetooth on your mobile phone.
      2. Press and hold (5 seconds) the Answer/end button on your Jabra Drive until the light flashes blue.

      3. Follow the voice-guided instructions to pair with your mobile phone. Enter "0000" (4 zeros) if you are asked for a pin code.

      Was this useful?

      Thank you for your feedback

      If you need technical assistance, please click here for contact information.

      Thank you for your feedback

      If you need technical assistance, please click here for contact information.

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      How can we make this more useful for you?

  • Audio

    • Why do I hear static noise?

      Bluetooth is a radio technology, so it is sensitive to objects that are placed between paired devices and can block radio signals. To avoid poor sound quality, it is recommended that the distance between paired devices does not exceed 33 feet (10m), and that objects placed between the devices is avoided.

      The following are examples of objects that can block radio signals:

      • Walls
      • Doors
      • Windows
      • Environments with massive presence of Wi-Fi

      Low battery capacity in the Jabra headset and mobile phone may also affect the range.

      Note: Some Jabra headsets support a longer range, but are dependent on the mobile phone that it is paired with.

      Was this useful?

      Thank you for your feedback

      If you need technical assistance, please click here for contact information.

      Thank you for your feedback

      If you need technical assistance, please click here for contact information.

      Help Us Get Better

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      How can we make this more useful for you?

  • Features

    • How do I reset my Jabra Drive?

      When you reset your Jabra Drive, the list of devices that have been paired with it is cleared. Follow these steps to reset:

      1. Turn on your Jabra Drive by setting the On/off switch to the “on” position.
      2. Press and hold (5 seconds) the Answer/end button until the light flashes blue.
      3.  

      4. Simultaneously press and hold (5 seconds) the Volume down button and the Answer/end button until it flashes purple.
      5. Drive2

      6. Turn off your Jabra Drive by setting the On/off switch to the “off” position.
      7. Your Jabra Drive is now reset. The next time you turn it on, it is ready to pair.

      Note: When your Jabra Drive has been reset, you will need to re-pair it with your mobile phone. Remember to delete the previous pairing before you re-pair.

      Was this useful?

      Thank you for your feedback

      If you need technical assistance, please click here for contact information.

      Thank you for your feedback

      If you need technical assistance, please click here for contact information.

      Help Us Get Better

      Please select one of the options below:

      How can we make this more useful for you?

    • How do I charge my Jabra headset?

      Use the supplied USB cable to charge your headset on a computer. Some computers may have a dedicated USB charging port, which is identifiable by its yellow color or a battery icon next to it. For more information, refer to the user manual for your computer.

      Some computers use a USB suspend mode to save power. This may cut off power, so the headset cannot be charged on the USB port, even though the light indicator on the headset shows that it is charging.

      If the battery level on the headset has not changed after charging for two hours, you can use the following alternative charging methods.

      Jabra options:
      Purchase a Jabra AC adapter or Jabra car charger online here or at a nearby retailer.

      Third party options:
      Use a third party Micro-USB charger to charge your headset on your mobile phone. A third party charger should meet the following requirements:

      • A mono/stereo Bluetooth headset, such as Jabra Stealth or Jabra Sport Pulse Wireless, is charged by a charger/cable that supports a minimum of 500mA and a maximum of 2100mA.
      • Speakerphones/music speakers, such as Jabra Speak 450 or Jabra Solemate Mini, are charged by a charger/cable that supports a minimum of 500mA and a maximum of 2100mA.
      • In-car speakerphones, such as Jabra Tour, are charged by a charger/cable that supports a minimum of 750mA and a maximum of 2100mA.
      • The Jabra Solemate and Jabra Solemate 2nd generation with NFC are charged by a charger/cable that supports a minimum of 1000mA and a maximum of 2100mA.
      • For the Jabra Solemate Max, only the original AC adapter is recommended. See accessories online here

      When using a third party charger, make sure that the charger is certified for use in the country you are located in, and that you use the correct plug for the country you are located in.

      Note: Charging time may vary depending on the output of the charger.

      Was this useful?

      Thank you for your feedback

      If you need technical assistance, please click here for contact information.

      Thank you for your feedback

      If you need technical assistance, please click here for contact information.

      Help Us Get Better

      Please select one of the options below:

      How can we make this more useful for you?

    • Why does my headset not charge when it is connected to my computer?

      Some computers use a USB suspend mode to save power. This may cut off power, so the headset cannot be charged on the USB port.

      Some computers may have a dedicated USB charging port, which is identifiable by its yellow color or a battery icon next to it. For more information, refer to the user manual for your computer.

      You can also use the following alternative charging methods:

      Jabra options:
      Purchase a Jabra AC adapter or Jabra car charger online here or at a nearby retailer.

      Third party options:
      Use a third party Micro-USB charger to charge your headset on your mobile phone. A third party charger should meet the following requirements:

      • A mono/stereo Bluetooth headset, such as Jabra Stealth or Jabra Sport Pulse Wireless, is charged by a charger/cable that supports a minimum of 500mA and a maximum of 2100mA.
      • Speakerphones/music speakers, such as Jabra Speak 450 or Jabra Solemate Mini, are charged by a charger/cable that supports a minimum of 500mA and a maximum of 2100mA.
      • In-car speakerphones, such as Jabra Tour, are charged by a charger/cable that supports a minimum of 750mA and a maximum of 2100mA.
      • The Jabra Solemate and Jabra Solemate 2nd generation with NFC are charged by a charger/cable that supports a minimum of 1000mA and a maximum of 2100mA.
      • For the Jabra Solemate Max, only the original AC adapter is recommended. See accessories online here

      When using a third party charger, make sure that the charger is certified for use in the country you are located in, and that you use the correct plug for the country you are located in.

      Note: Charging time may vary depending on the output of the charger.

      Was this useful?

      Thank you for your feedback

      If you need technical assistance, please click here for contact information.

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      If you need technical assistance, please click here for contact information.

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Download area
Download area

Manuals

Documentation for download Language or Region File format File size
Datasheet English PDF 700,2 KB Download
Declaration of Conformity English PDF 118,3 KB Download
Technical Specification English PDF 199,3 KB Download
User Manual PDF 1,4 MB Download