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Video tutorials
Video tutorials

How to pair Jabra EASYCALL or Jabra EASYGO

Watch the “Hands-on with Jabra Support” tutorial video. In this video we will show you how to pair and connect your Jabra EASYCALL to your mobile phone.

Video in English

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Frequently Asked Questions
Frequently Asked Questions

FAQ - Top 5 questions

  • Can I use my Jabra device with my iPhone?

    You can use your Jabra device with your Apple iPhone, but please note that while the Jabra device is compatible for iPhone telephone applications, music applications may not perform correctly, e.g. Play/Pause, Skip Next/Previous, Volume Up/Down, etc.

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  • Can my Jabra headset work with other Bluetooth equipment?

    The headset is designed to work with Bluetooth mobile phones. It can also work with other Bluetooth devices that are compliant with Bluetooth version 1.1 or higher and support a headset and /or hands-free profile.

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  • I cannot hear anything in my headset.

    Please try the following steps:  

    1. Increase the volume in the headset.
    2. Ensure that the headset is paired to a device.
    3. Ensure your phone is connected to the headset by tapping the answer/end button.

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  • I hear crackling noises

    A Bluetooth is a radio technology, which means it is sensitive
    to objects between connected devices. To avoid crackling noises
    it is recommended a distance of no more than 33 feet (10 meters) with
    no major objects in-between.

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  • Why am I receiving static on my Bluetooth headset?

    All wireless devices may be susceptible to interference, which could affect performance. Please try the following steps:

    1. Keep the headset on the same side of your body as the phone.
    2. Make sure there is a direct line of contact between the headset and your phone. The Bluetooth signal may have difficulty transmitting through walls, buildings or people. Static or interference is sometimes environmental. Interference can be caused by e.g. computers, cordless phones, microwaves etc.  

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FAQ - all questions

  • Audio

    • I cannot hear anything in my headset.

      Please try the following steps:  

      1. Increase the volume in the headset.
      2. Ensure that the headset is paired to a device.
      3. Ensure your phone is connected to the headset by tapping the answer/end button.

      Was this useful?

      Thank you for your feedback

      If you need technical assistance, please click here for contact information

      Thank you for your feedback

      If you need technical assistance, please click here for contact information

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    • I hear crackling noises

      A Bluetooth is a radio technology, which means it is sensitive
      to objects between connected devices. To avoid crackling noises
      it is recommended a distance of no more than 33 feet (10 meters) with
      no major objects in-between.

      Was this useful?

      Thank you for your feedback

      If you need technical assistance, please click here for contact information

      Thank you for your feedback

      If you need technical assistance, please click here for contact information

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    • Why am I receiving static on my Bluetooth headset?

      All wireless devices may be susceptible to interference, which could affect performance. Please try the following steps:

      1. Keep the headset on the same side of your body as the phone.
      2. Make sure there is a direct line of contact between the headset and your phone. The Bluetooth signal may have difficulty transmitting through walls, buildings or people. Static or interference is sometimes environmental. Interference can be caused by e.g. computers, cordless phones, microwaves etc.  

      Was this useful?

      Thank you for your feedback

      If you need technical assistance, please click here for contact information

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  • Compatibility

    • Can I use my Jabra device with my iPhone?

      You can use your Jabra device with your Apple iPhone, but please note that while the Jabra device is compatible for iPhone telephone applications, music applications may not perform correctly, e.g. Play/Pause, Skip Next/Previous, Volume Up/Down, etc.

      Was this useful?

      Thank you for your feedback

      If you need technical assistance, please click here for contact information

      Thank you for your feedback

      If you need technical assistance, please click here for contact information

      Help Us Get Better

      Tell us what you are experiencing

      How can we make this more useful for you?

      Send Cancel
    • Can my Jabra headset work with other Bluetooth equipment?

      The headset is designed to work with Bluetooth mobile phones. It can also work with other Bluetooth devices that are compliant with Bluetooth version 1.1 or higher and support a headset and /or hands-free profile.

      Was this useful?

      Thank you for your feedback

      If you need technical assistance, please click here for contact information

      Thank you for your feedback

      If you need technical assistance, please click here for contact information

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    • Is it better to use a headset that is the same brand as my phone?

      No, Bluetooth is an open standard and as such you can use any headset with your mobile phone. There is no need for your headset to be the same brand as your mobile phone.

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  • Installation

    • What is the pass code or PIN for pairing my Jabra device?

      The pass code or PIN is 0000 (four zeros)

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Download area
Download area

Manuals

Documentation for download Language File format File size
Datasheet English PDF 514,7 KB Download
Technical Specification English PDF 192,2 KB Download
User Manual PDF 6,4 MB Download
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