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Watch the “Hands-on with Jabra Support” tutorial video. In this video we will show you how to pair and connect your Jabra EASYCALL to your mobile phone.
Video in English
The first time the Jabra EasyGo is turned on, it will be ready to connect to your mobile phone.
To connect (pair) to a new or second mobile phone:
1. Turn on Bluetooth on your mobile phone.
2. With the headset turned on, press and hold (5 secs) the Answer/end button on the Jabra EasyGo until the light flashes blue.
Jabra headsets and speakerphones follow the Bluetooth standard. Bluetooth devices that follow the standard are compatible. Refer to your mobile phone’s specifications to see, if it meets the Bluetooth standard. Products using different revisions of the Bluetooth standard also work together.
Later versions of Bluetooth are backward-compatible with previous versions. Features and specifications of Bluetooth communication will always revert to the older version in use.
You can use your Jabra device with your Apple iPhone, but please note that while the Jabra device is compatible for iPhone telephone applications, music applications may not perform correctly, e.g. Play/Pause, Skip Next/Previous, Volume Up/Down, etc.
The headset is designed to work with Bluetooth mobile phones. It can also work with other Bluetooth devices that are compliant with Bluetooth version 1.1 or higher and support a headset and /or hands-free profile.
You can order accessories and parts on the Jabra Accessories page.
Simply enter the name of your Jabra device in the search field (e.g. Jabra Revo Wireless), and browse the available accessories and parts.
Please try the following steps:
Please try the following steps:
A Bluetooth is a radio technology, which means it is sensitive
to objects between connected devices. To avoid crackling noises
it is recommended a distance of no more than 33 feet (10 meters) with
no major objects in-between.
All wireless devices may be susceptible to interference, which could affect performance. Please try the following steps:
No, Bluetooth is an open standard and as such you can use any headset with your mobile phone. There is no need for your headset to be the same brand as your mobile phone.
Yes, but only if this feature is supported by the connected mobile phone.
In order to work these features must be supported on your phone. Please consult your phone’s user manual for details.
To aid in the effort to reduce electronics waste, Jabra decided to remove the AC adapter and replace it with a USB cable. This gives you a range of new charging opportunities as many cell phones and accessories can now use the same charger.
• Charge using Apple USB power adapter
• Charge using computer
• Charge using your phone’s charger (in many cases)
• Charge using your Jabra Solemate Max
The headset has a built-in safety feature that prevents over-charging.
You may have deleted your headset pairing connection in your mobile phone. Follow the pairing instructions (refer to the section in the User Manual).
You can determine if your headset is connected to a device by looking at the flashes on the headset after tapping the answer/end button.
When the headset is on:
The pass code or PIN is 0000 (four zeros)
This is best practice for rechargeable batteries in general and is not related specifically to Jabra headsets, but to the technology itself. Below are examples of how to preserve and store are chargeable battery to help ensure a long battery life.
If you handle or store your rechargeable battery incorrectly, its lifetime may be reduced.
Last updated: 01-07-14
The headset cannot be used while charging for safety reasons. Please allow the headset to charge fully then disconnect it from the charger and it will be ready for use.