Don’t let wires hold you back. Get the ultimate workout with Jabra’s wireless sport earbuds that are sweat- and weatherproof.
Our headsets are designed for comfortable all-day wear. Get clear, noise-free conversations. Choose from many different wearing styles.
Stay connected on the road. Talk hands-free in the car without compromising your safety
Take your music anywhere with our music range. Our wireless headphones and speakers are made to move and intuitive to use.
Please enter your e-mail address below and we will send a new password to you.
Your email is not recognized, please check your email and try again. If you continue to experience issues please contact Jabra for support.
We have sent you an e-mail with your new password to
Choose the Jabra Service you want to use
Thank you for your feedback
If you need technical assistance, please click here for contact information.
Please select one of the options below:
How can we make this more useful for you?
Wrong email format
If you provide your email address, we may contact you for further feedback.
The headset can be worn on the left or right ear. To switch ear:
Learn more about Jabra Motion and how to get the best possible fit. See how to change and make the eargels fit. See how to adjust the headset for left ear use. The headset comes with three different eargels.
Video in English
Watch the “Hands-on with Jabra Support” tutorial video. In this video, we will show you how to connect (pair) your Jabra Motion to a mobile device.
Video in English
The models that are certified for Microsoft Skype for Business (Lync), support Microsoft Skype for Business in Plug and Play mode. These models support features to answer and end calls, adjust volume, and mute.
If you are not using Microsoft Skype for Business, use the standard UC model.
To set up features for remote call control and presence status, install Jabra Direct.
Verify that your mobile phone supports the A2DP Bluetooth profile. Also, verify in the Bluetooth settings that the headset is selected for media streaming.
The first time you turn on your Jabra Motion, it is ready to pair with your mobile phone. Follow the voice-guided instructions to pair.
To pair with a new or second mobile phone, follow these steps:
1. Ensure NFC and Bluetooth is enabled on your mobile device.
2. Turn on the Jabra Motion.
3. Locate the NFC zone on the Jabra Motion.
4. Locate and tap the NFC zone on your mobile device against the NFC zone on the Jabra Motion. The devices will connect.
Note: If asked for a pin code or passkey the code is 0000 (four zeros).
When you reset your Jabra Motion, the list of devices that have been paired with it is cleared. Follow these steps to reset:
If you hold the buttons too long, repeat steps 1-3.
Note: When your Jabra Motion has been reset, you will need to re-pair it with your mobile phone. Remember to delete the previous pairing before you re-pair.
Yes, the Jabra Motion accepts voice commands, which offer easy access to the most commonly used features of the headset. To use voice commands when you are not on a call, tap the Voice and Mute microphone button until you hear "say a command".
You can use the following voice commands with the Jabra Motion:
"What can I say"?
Hear a list of all voice commands
Answer an incoming call
Reject an incoming call
"Pair new device"
Enter pairing mode to begin pairing with a new mobile device
To increase the volume in your headset, swipe your finger up the touch-sensitive panel toward the + indicator. Make sure your finger covers the entire touch-sensitive panel.
To decrease the volume in your headset, swipe your finger down the touch-sensitive panel toward the – indicator.
To access the settings for Jabra Link 360, follow these steps:
Make sure that your phone supports the Bluetooth phonebook access profile (PBAP) and that the name of the caller is stored in your phone book.
Note that on some mobile phones, a warning message about access to the phone book appears in the top left corner. You must select this message and then agree to the connection in order for the caller ID feature to function properly.
See the following prerequisites:
Note: Japanese only supports number readout. Chinese is supported only in Chinese Simplified.
Bluetooth is a radio technology, so it is sensitive to objects that are placed between paired devices and can block radio signals. To avoid poor sound quality, it is recommended that the distance between paired devices does not exceed 33 feet (10m), and that objects placed between the devices is avoided.
The following are examples of objects that can block radio signals:
Low battery capacity in the Jabra headset and mobile phone may also affect the range.
Note: Some Jabra headsets support a longer range, but are dependent on the mobile phone that it is paired with.
To use your Jabra device to control calls on your softphone, download and install Jabra Direct, and then personalize the settings. If these features do not work with Skype for Business, make sure to first accept the integration with Jabra Direct.
Note: You can verify the softphone models that are supported on the Jabra Direct product page at www.jabra.com/direct.
To reset your Jabra Link 360, follow these steps:
If your Jabra headset has been in PowerNap mode for more than 24 hours, it automatically turns off to preserve battery. To turn on your Jabra headset, close the flip boom arm, and then open it again.
The Jabra Link 360 remembers up to eight paired devices. You can reset the Jabra Link 360 to clear the list of devices that have been connected to it. To clear the list, follow these steps:
Yes, the Jabra Link 360 Nano Bluetooth USB adapter supports A2DP streaming from your PC. (Headsets need to support A2DP as well to achieve this superior audio streaming quality.)
To support the maximum specified range between the adapter and headset, set the wireless range to "Normal". However, if there are too many wireless devices that are interfering with one another, then set the range to "Low" or "Very low". To change the settings in Jabra Direct, follow these steps:
Note: Your Jabra Link 360 and your Jabra device must be paired and turned on.
You can order accessories and parts on the Jabra Accessories page. Enter the name of your Jabra device in the search field (for example, Jabra Revo Wireless), and then browse the available accessories and parts.
Yes, Jabra headsets are safe to use. All Jabra headsets feature a technology that protects the wearer against sudden, loud sound spikes. Many acoustic experts define acoustic shock as exposure to sounds over 135 dB SPL, although even lower sounds can damage the hearing. Therefore, all Jabra headsets cut off sounds at 118 dB SPL RMS (Root Mean Square).
Many acoustic experts define acoustic shock as exposure to sounds over 135 dB SPL, although even lower sounds can damage the hearing.
The Jabra Biz 2400 Series, like all Jabra headsets, cuts off sounds at 118 dB SPL RMS (Root Mean Square). The Jabra Biz 2400 Series features technology that protects users against the effects of sudden spikes of loud sound, such as the high pitched tone from a fax machine.
Furthermore, the Jabra Biz 2400 USB features technology that ensures safe average sound levels, making it the world’s first corded USB headset with built-in compliance to the strict noise-at-work regulations enforced in the EU.
Used with the Jabra GN8210 digital amplifier, the Jabra Biz 2400 IP and Jabra Biz 2400 headsets also comply with international health and safety directives to protect users against the dangers associated with long-term cumulative exposure to noise.
NFC is a technology that is used to establish radio communication between a Jabra headset and a mobile phone, for example to listen to music over Bluetooth, at a distance of no more than a few centimeters.
You can pair devices by tapping them together. Your mobile phone needs to have NFC and Bluetooth enabled for this to work.
Advanced Audio Distribution Profile (A2DP) is a Bluetooth profile that enables multimedia audio communication, such as music, between a Jabra headset and a supported Bluetooth device. A2DP is used in selected Jabra headsets.
Note: A2DP is not supported by all Bluetooth devices. Check the user manual of your Bluetooth device.
HD voice is the next generation of wideband audio technology for voice quality, after standard digital voice. Standard digital voice calls usually operate in the frequencies between 300 Hz to 3400 Hz. HD voice calls operate in the frequencies between 100 Hz to 6800 Hz. The frequency range of audio signals is extended, and this results in higher quality speech.
Note: HD voice must be supported by the mobile phone and by the phone network.
Phone Book Access Profile (PBAP) enables a Jabra headset to access the phone book of a paired mobile phone, and announce the name of an incoming caller. It is similar to caller ID which announces the number of an incoming caller.
To use the PBAP function, the following prerequisites must be met:
Note: PBAP in Japanese language only supports number readout. PBAP in Chinese language is supported only in Chinese Simplified.
These guidelines apply to the use of batteries in general, and do not apply specifically to their use with Jabra headsets. To preserve and store rechargeable batteries, use the following guidelines:
If you handle or store rechargeable batteries incorrectly, their lifetime may be reduced.
For safety reasons, you should not use your headset while it is charging. Allow it to charge fully, disconnect it from the charger, and then your headset is ready for use.
Yes, the voice guidance and voice commands used in the headset are available in several languages. You can download the available language packs from the support page for the product.
New features and enhancements:
Release Date: 07/06/2015
Firmware Release No.: 3.52