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Video tutorials
Video tutorials

How to setup and use the Jabra SPEAK 410 speakerphone.

Watch the “Hands-on with Jabra Support” tutorial video. In this video we will show you how to setup and use your Jabra SPEAK 410 speakerphone, including controlling functionalities such as answer, mute, volume control, and end calls.

Video in English

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How to use a Jabra headset with Cisco Jabber for Windows client

In this video we will demonstrate it with a Jabra PRO 9470, and Cisco Jabber for Windows client and show features like, answering and ending calls, putting calls on hold, and muting.

Video in English

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Frequently Asked Questions
Frequently Asked Questions

FAQ - Top 5 questions

  • The volume adjustment on my Jabra SPEAK 410 will not change and in Windows the volume adjustment slider is locked.

    ​This occurence has been observed on some laptops due to their integration with sound cards. To remedy this issue, make sure you download firmware version 1.0.0 or higher for the Jabra SPEAK 410.

    Download the latest release of Jabra PC Suite

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  • How can I obtain parts and accessories for my Jabra device?

    You can order accessories at the following website:

    Shop Jabra Accessories

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  • I cannot use "Reject call", "Call on hold", "Redial" or "Voice dialing"

    In order to work these features must be supported on your phone. Please consult your phone’s user manual for details.

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  • What sample rate is supported by the Jabra SPEAK 410?

    The ​Jabra SPEAK 410 supports sampling rates of 8, 16 and 48 kHz.

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  • Does my Jabra SPEAK 410 support Electronic Hook Switch (EHS) with Cisco 89XX and 99XX series telephones?

    ​Yes, we recommend you use the Jabra SPEAK 410 UC variant in order to have EHS support with Cisco 89XX and 99XX series telephones.

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FAQ - all questions

  • Audio

    • The volume adjustment on my Jabra SPEAK 410 will not change and in Windows the volume adjustment slider is locked.

      ​This occurence has been observed on some laptops due to their integration with sound cards. To remedy this issue, make sure you download firmware version 1.0.0 or higher for the Jabra SPEAK 410.

      Download the latest release of Jabra PC Suite

      Was this useful?

      Thank you for your feedback

      If you need technical assistance, please click here for contact information

      Thank you for your feedback

      If you need technical assistance, please click here for contact information

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  • Features

    • I cannot use "Reject call", "Call on hold", "Redial" or "Voice dialing"

      In order to work these features must be supported on your phone. Please consult your phone’s user manual for details.

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    • Does my Jabra SPEAK 410 support Electronic Hook Switch (EHS) with Cisco 89XX and 99XX series telephones?

      ​Yes, we recommend you use the Jabra SPEAK 410 UC variant in order to have EHS support with Cisco 89XX and 99XX series telephones.

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  • Installation

    • How do I set the default softphone for my Jabra device in Jabra PC Suite?

      1. Open Jabra PC Suite.

      2. Click on the softphone tab



      3. Under Target softphone for outgoing calls, select the desired softphone.



      4. Click Apply and then OK

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  • Accessories

    • How can I obtain parts and accessories for my Jabra device?

      You can order accessories at the following website:

      Shop Jabra Accessories

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  • Technologies

    • What sample rate is supported by the Jabra SPEAK 410?

      The ​Jabra SPEAK 410 supports sampling rates of 8, 16 and 48 kHz.

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    • Why is it important to update headset firmware?

      Firmware updates usually improve performance and sometimes add new functionalities to your device. To update the firmware:
      Launch Jabra Firmware Updater installed with Jabra PC Suite, and follow the Firmware Updater wizard.
      You can also check for updates via Jabra Control Center > Help > Check for Updates.

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  • Other

    • How to find the firmware version of my device?

      1. ​Make sure you have the latest Jabra PC Suite.
      2. Then go to Start and open Jabra PC Suite Control Center or right-click on the Jabra PC Suite icon on the right side of the quick-start menu.
      3. Go to the Help function and click on About Jabra.... The firmware version appears.

      Download the latest release of Jabra PC Suite 

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Download area
Download area

Firmware & software (Mac)

File description Language Release date Version File size Release notes
Firmware General 11/19/2013 1.9 3,9 MB Download
  • Extended support for Cisco USB desk phones
  • Various stability improvements

Firmware & software (Windows)

File description Language Release date Version File size Release notes
Firmware General 11/19/2013 1.9 2,5 MB Download
  • Extended support for Cisco USB desk phones
  • Various stability improvements

Manuals

Documentation for download Language File format File size
Datasheet PDF 1,2 MB Download
Declaration of Conformity English PDF 76,4 KB Download
Technical Specification English PDF 242,5 KB Download
User Manual PDF 972,1 KB Download
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