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Quick Start Guide
Quick Start Guide
  • Discover

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  • Charge

    • USB cable

      In this section we show you how to charge your headset with a USB cable.
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  • Connect

    • Bluetooth

      In this section we show you how to connect with bluetooth.
      1. Press and hold (2 secs) the Bluetooth button on the Jabra Speak 510 until the Bluetooth light
      flashes blue. Release the button when you hear the connection instructions.
      2. Enable Bluetooth on your mobile device, and select the Jabra Speak 510 from the list of
      available Bluetooth devices
      Note: If asked for a pin code or passkey the code is 0000 (four zeros).
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    • PC/Mac via USB

      In this section we show you how to connect using USB.
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    • Jack 3.5 mm cable

      For privacy, a corded headset can be plugged into the Jabra Speak 510 headset port.
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  • Use

    • Power On/off

      In this section we show you how to turn on your device.
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    • Answer call

      In this section we show you how to answer a call.
      Note: Click here to see if your softphone supports this feature.
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    • Volume control

      In this section we show you how to use the volume.
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    • Mute indicator

      In this section we show you how to mute.
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    • End or reject call

      End a current call, or reject an incoming call by tapping the end button
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Video tutorials
Video tutorials

How to use a Jabra headset with Cisco Jabber for Windows client

In this video we will demonstrate it with a Jabra PRO 9470, and Cisco Jabber for Windows client and show features like, answering and ending calls, putting calls on hold, and muting.

Video in English

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There is no troubleshooting available for this product
Frequently Asked Questions
Frequently Asked Questions

FAQ - Top 5 questions

  • How do I pair my Jabra Speak 510 with a mobile device?

    If your Jabra Speak 510 has a previous pairing, remember to turn off Bluetooth on the previously paired device before you proceed.

    To pair your Jabra Speak 510 with your Jabra Link 360, follow these steps:

    1. Press and hold the Bluetooth button for 2 seconds.



    2. Turn on Bluetooth on your computer. It can take up to one minute for your Jabra Speak 510 and Jabra Link 360 to pair.




    To pair your Jabra Speak 510 with your mobile phone, follow these steps:

    1. Press and hold the Bluetooth button for 2 seconds.



    2. Turn on Bluetooth on your mobile phone, and then select Jabra Speak 510. Enter "0000" (four zeros) if you are asked for a PIN code.




    To pair your Jabra Speak 510 with a Bluetooth headset, follow these steps:

    1. Press and hold the Bluetooth button for 8 seconds until it flashes green.



    2. Set your Bluetooth headset in pairing mode, and then pair the devices.



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  • How do I pair my Jabra Speak 510 with two Bluetooth devices at the same time?

    Prerequisites

    • Firmware version 2.7.0 or later

    Your Jabra Speak 510 supports multiple call handling from two paired devices. The device that is paired last is the primary device, from which you can use *voice dialing. The *redial feature works with the device from which you made the last outgoing call.

    *If this feature is supported by the device

    To pair with two Bluetooth devices, follow these steps:

    1. Turn on Bluetooth on the device.
    2. Turn on your Jabra Speak 510.
    3. Press and hold (2 seconds) the Bluetooth button.



    4. Follow the Bluetooth pairing instructions for the device. Enter “0000” (four zeros) if you are asked for a pin code.
    5. To pair with the second device, repeat steps 1 through 4 above.

    When the devices have been paired, your Jabra Speak 510 will try to connect with the primary device first. This may take up to one minute. If the connection fails, you can connect from the Bluetooth menu on the device.

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  • How do I obtain accessories for my Jabra device?

    You can order accessories and parts on the Jabra Accessories page. Enter the name of your Jabra device in the search field (for example, Jabra Revo Wireless), and then browse the available accessories and parts.

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  • Should I position my Jabra speakerphone a certain way to obtain the best acoustic performance?

    No, special adjustments are not necessary. The design of Jabra Speak 410/510 includes a 360° omni-directional microphone with an audio pickup range of 1-2 meters from any angle.

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  • Why do I hear static noise?

    Bluetooth is a radio technology, so it is sensitive to objects that are placed between paired devices and can block radio signals. To avoid poor sound quality, it is recommended that the distance between paired devices does not exceed 33 feet (10m), and that objects placed between the devices is avoided.

    The following are examples of objects that can block radio signals:

    • Walls
    • Doors
    • Windows
    • Environments with massive presence of Wi-Fi

    Low battery capacity in the Jabra headset and mobile phone may also affect the range.

    Note: Some Jabra headsets support a longer range, but are dependent on the mobile phone that it is paired with.

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FAQ - all questions

  • Pairing with Bluetooth

    • How do I pair my Jabra Speak 510 with a mobile device?

      If your Jabra Speak 510 has a previous pairing, remember to turn off Bluetooth on the previously paired device before you proceed.

      To pair your Jabra Speak 510 with your Jabra Link 360, follow these steps:

      1. Press and hold the Bluetooth button for 2 seconds.



      2. Turn on Bluetooth on your computer. It can take up to one minute for your Jabra Speak 510 and Jabra Link 360 to pair.




      To pair your Jabra Speak 510 with your mobile phone, follow these steps:

      1. Press and hold the Bluetooth button for 2 seconds.



      2. Turn on Bluetooth on your mobile phone, and then select Jabra Speak 510. Enter "0000" (four zeros) if you are asked for a PIN code.




      To pair your Jabra Speak 510 with a Bluetooth headset, follow these steps:

      1. Press and hold the Bluetooth button for 8 seconds until it flashes green.



      2. Set your Bluetooth headset in pairing mode, and then pair the devices.



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    • How do I pair my Jabra Speak 510 with two Bluetooth devices at the same time?

      Prerequisites

      • Firmware version 2.7.0 or later

      Your Jabra Speak 510 supports multiple call handling from two paired devices. The device that is paired last is the primary device, from which you can use *voice dialing. The *redial feature works with the device from which you made the last outgoing call.

      *If this feature is supported by the device

      To pair with two Bluetooth devices, follow these steps:

      1. Turn on Bluetooth on the device.
      2. Turn on your Jabra Speak 510.
      3. Press and hold (2 seconds) the Bluetooth button.



      4. Follow the Bluetooth pairing instructions for the device. Enter “0000” (four zeros) if you are asked for a pin code.
      5. To pair with the second device, repeat steps 1 through 4 above.

      When the devices have been paired, your Jabra Speak 510 will try to connect with the primary device first. This may take up to one minute. If the connection fails, you can connect from the Bluetooth menu on the device.

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  • Setup for Softphones

    • How do I define settings that indicate my softphone availability using Jabra Direct?

      Prerequisites

      You can define settings by following these steps:

      1. Open Jabra Direct.
      2. Click the Menu icon, and then click General settings.



      3. In Update presence in softphones, click to select On or Off.



      4. Note: Your softphone must support integration with Jabra Direct for this feature to work.

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  • Audio

    • Should I position my Jabra speakerphone a certain way to obtain the best acoustic performance?

      No, special adjustments are not necessary. The design of Jabra Speak 410/510 includes a 360° omni-directional microphone with an audio pickup range of 1-2 meters from any angle.

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    • Why do I hear static noise?

      Bluetooth is a radio technology, so it is sensitive to objects that are placed between paired devices and can block radio signals. To avoid poor sound quality, it is recommended that the distance between paired devices does not exceed 33 feet (10m), and that objects placed between the devices is avoided.

      The following are examples of objects that can block radio signals:

      • Walls
      • Doors
      • Windows
      • Environments with massive presence of Wi-Fi

      Low battery capacity in the Jabra headset and mobile phone may also affect the range.

      Note: Some Jabra headsets support a longer range, but are dependent on the mobile phone that it is paired with.

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      Thank you for your feedback

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  • Features

    • Why am I unable to use my Jabra device to control calls on my softphone?

      Prerequisites

      To use your Jabra device to control calls on your softphone, download and install Jabra Direct, and then personalize the settings. If these features do not work with Skype for Business, make sure to first accept the integration with Jabra Direct.

      Note: You can verify the softphone models that are supported on the Jabra Direct product page at www.jabra.com/direct.

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    • What is the pickup range of the microphone for the Jabra Speak 410 and 510 Series?

      The Jabra Speak 410 or 510 includes a powerful speaker and a built-in 360° omni-directional microphone, which has an audio pickup range of 1-2 meters from any angle. It provides crystal-clear audio with true wideband-sound quality based on advanced Digital Signal Processing.

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    • How do I switch between two active Bluetooth connections on my Jabra Speak 510?

      Prerequisites

      • Firmware 2.7.0 or later

      You can connect two Bluetooth devices to the Jabra Speak 510 and then switch between them. This feature is available with firmware version 2.7.0 or later. Examples of Bluetooth devices include the following:

      • A mobile phone
      • The Jabra Link 360
      • A headset
      • Two mobile phones
      • The Jabra Link 360 and a mobile phone

      Switch between connected Bluetooth devices

      Press and hold the Bluetooth button, and then tap the Volume up or Volume down button to access the different options. The connected devices will be announced.



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    • How do I turn voice guidance on and off on my Jabra Speak 510?

      Prerequisites

      • Firmware 2.7.0 or later

      You can turn voice guidance on and off in Jabra Direct by following these steps:

      1. Open Jabra Direct.
      2. Click Settings.



      3. In Device settings, Speakerphone, Voice guidance, select On or Off.



      4. Click Apply.

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    • Why is it important to update firmware for my Jabra device?

      Prerequisites

      Firmware updates usually improve the performance of your Jabra device, and sometimes they add new functionality.

      Note: To update some devices such as Jabra Link EHS adapters, Jabra Motion, or Jabra Stealth, they need to be connected directly to your PC by using a micro USB or USB cable.

      To check for new firmware, follow these steps:

      1. Open Jabra Direct.
      2. If a firmware update is available for your Jabra device, this is indicated on the main screen.



      3. To update the firmware, or to manually check for new firmware, click the Firmware Updater icon.



      4. The Jabra Direct Firmware Updater opens in a separate window.
      5. Select your Jabra device, and then click Next.



      6. Click Download, and when the download is finished, click Next.



      7. Follow the on-screen instructions. Do not unplug your device while the firmware update is in progress.

      Note: If you are using a Jabra USB dongle with your device, such as a Jabra Motion UC or Jabra Stealth UC, it is recommended to update both the headset and the dongle at the same time. Your PC must be connected to the Internet to download the latest firmware.

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  • Accessories

    • How do I obtain accessories for my Jabra device?

      You can order accessories and parts on the Jabra Accessories page. Enter the name of your Jabra device in the search field (for example, Jabra Revo Wireless), and then browse the available accessories and parts.

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Download area
Download area

Mac

File description Language or Region Release date Version File size Release notes
Jabra Suite for Mac English 10/1/2015 2.5 19 MB Download

Integration for:

  • CounterPath Bria (for full Remote Call Control from Jabra audio devices)

New features and enhancements:

  • Jabra Speak 810 - product support for Remote Call Control integration and Firmware Updater
  • Full management of Bluetooth connections for Jabra Bluetooth devices (search for, pair with and connect to Jabra USB dongle LINK 360)
  • Various stability and performance improvements
System requirements & Compatibility:
See Jabra Suite for Mac Datasheet

Windows

File description Language or Region Release date Version File size Release notes
Firmware English 5/23/2014 2.10 3,3 MB Download
  • Echo canceller improvement
  • Improved touch sensor sensitivity
  • A2DP loudness increased with 6dB
  • Improved voice prompts in A2DP
  • General bug fixes

Manuals

Documentation for download Language or Region File format File size
Datasheet PDF 1,6 MB Download
Declaration of Conformity English PDF 114,6 KB Download
User Manual PDF 6,8 MB Download