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Quick Start Guide
Quick Start Guide
  • Discover

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  • Charge

    • USB cable

      In this section we show you how to charge your headset with a USB cable.
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  • Connect

    • Bluetooth

      In this section we show you how to connect with bluetooth.
      1. Press and hold (2 secs) the Bluetooth button on the Jabra Speak 510 until the Bluetooth light
      flashes blue. Release the button when you hear the connection instructions.
      2. Enable Bluetooth on your mobile device, and select the Jabra Speak 510 from the list of
      available Bluetooth devices
      Note: If asked for a pin code or passkey the code is 0000 (four zeros).
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    • PC/Mac via USB

      In this section we show you how to connect using USB.
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    • Jack 3.5 mm cable

      For privacy, a corded headset can be plugged into the Jabra Speak 510 headset port.
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  • Use

    • Power On/off

      In this section we show you how to turn on your device.
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    • Answer call

      In this section we show you how to answer a call.
      Note: Click here to see if your softphone supports this feature.
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    • Volume control

      In this section we show you how to use the volume.
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    • Mute indicator

      In this section we show you how to mute.
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    • End or reject call

      End a current call, or reject an incoming call by tapping the end button
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Video tutorials
Video tutorials

How to use a Jabra headset with Cisco Jabber for Windows client

In this video we will demonstrate it with a Jabra PRO 9470, and Cisco Jabber for Windows client and show features like, answering and ending calls, putting calls on hold, and muting.

Video in English

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There is no troubleshooting available for this product
Frequently Asked Questions
Frequently Asked Questions

FAQ - Top 5 questions

  • Will the Jabra Speak 510 support other Bluetooth equipment?

    The Jabra Speak 510 is designed to work with Bluetooth mobile devices. It can also support other Bluetooth devices that are compliant with Bluetooth version 3.0 or lower and support a headset, hands-free and/or advance audio distribution profile.

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  • How do I pair my Jabra Speak 510?

    It is possible to pair your speakerphone with a Jabra Link 360 USB dongle, a mobile device or a Bluetooth headset.

    If the Speakerphone has a previous pairing, remember to turn off or disable the Bluetooth on the previously paired device before proceeding with the pairing guide. 

    |Pairing with Jabra Link 360

    1. Press and hold the Bluetooth button for 2 seconds.

    2. If you want to pair with a Jabra Link 360 simply connect it to your computer now.
    Note that if you have any device that have been paired with the Jabra Link 360 before, please turn it off before connecting the dongle to the computer. Otherwise the device may pair up with the old device instead of the new device.

    3. It can take up to one minute for the speakerphone and Jabra Link 360 to pair.

    | Pairing with a mobile device

    1. Press and hold the Bluetooth button for 2 seconds.




    2. Activate Bluetooth on your mobile device (refer to your device manual for instructions), and select Jabra Speak 510.



    If asked for a pin code or passkey the code is: 0000 (Four zeros)

    | Pairing with a Bluetooth headset

    4. If you want to pair with a Bluetooth headset, you will have to press and hold the Bluetooth button for 8 seconds until it goes from flashing blue to flashing green.



    5. Put your Bluetooth headset in pairing mode (refer to your headset manual for instructions), and pair the devices.

     

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  • I hear crackling noises

    A Bluetooth is a radio technology, which means it is sensitive
    to objects between connected devices. To avoid crackling noises
    it is recommended a distance of no more than 33 feet (10 meters) with
    no major objects in-between.

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  • Why can I not Answer/end calls on my softphone e.g. Skype directly on my Jabra Device?

    Prerequisites

    To use features like Answer/end, mute and volume synchronization you will need to download and install Jabra Direct to ensure full call control.

    Note: Please verify with the Jabra Direct product page for supported softphones on www.jabra.com/direct.
    In Skype please accept the Jabra Direct integration if not the mentioned functions will not work.

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  • Will the headset support other Bluetooth equipment?

    The headset is designed to work with Bluetooth
    mobile devices. It is also compatible with other
    Bluetooth devices that can support a headset, hands-free
    and/or advance audio distribution profile.

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FAQ - all questions

  • Audio

    • I hear crackling noises

      A Bluetooth is a radio technology, which means it is sensitive
      to objects between connected devices. To avoid crackling noises
      it is recommended a distance of no more than 33 feet (10 meters) with
      no major objects in-between.

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  • Compatibility

    • Will the Jabra Speak 510 support other Bluetooth equipment?

      The Jabra Speak 510 is designed to work with Bluetooth mobile devices. It can also support other Bluetooth devices that are compliant with Bluetooth version 3.0 or lower and support a headset, hands-free and/or advance audio distribution profile.

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    • Will the headset support other Bluetooth equipment?

      The headset is designed to work with Bluetooth
      mobile devices. It is also compatible with other
      Bluetooth devices that can support a headset, hands-free
      and/or advance audio distribution profile.

      Was this useful?

      Thank you for your feedback

      If you need technical assistance, please click here for contact information.

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  • Features

    • Why can I not Answer/end calls on my softphone e.g. Skype directly on my Jabra Device?

      Prerequisites

      To use features like Answer/end, mute and volume synchronization you will need to download and install Jabra Direct to ensure full call control.

      Note: Please verify with the Jabra Direct product page for supported softphones on www.jabra.com/direct.
      In Skype please accept the Jabra Direct integration if not the mentioned functions will not work.

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    • What is the microphone pickup range?

      Thanks to advanced Digital Signal Processing, Jabra SPEAK 510 provides crystal-clear
      audio with true wideband sound quality. The powerful speaker and built-in omnidirectional
      microphone offer a 360-degree, 1- to-2-meter-coverage allowing conference participants to
      hear and be heard. Outside this distance, the transmission will be lowered considerably.

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    • How do I switch between 2 active Bluetooth connections on my Jabra Speak 510?

      Prerequisites

      • Firmware 2.7.0 or newer

      It is possible to have 2 active Bluetooth connections with the device and switch between them.

      This feature is available with firmware version 2.7.0.

      The following combinations are possible:
      • Connected to mobile device
      • Connected to Jabra Link 360
      • Connected to headset
      • Connected to 2 mobile devices
      • Connected to Jabra Link 360 and a mobile device

      | Switching connection

      Press and hold the Bluetooth button and tap the Volume up or Volume down button to cycle between the different options. The connected devices will be announced.

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    • How do I enable/disable voice guidance on my Jabra Speak 510?

      Prerequisites

      • Firmware 2.7.0 or newer

      Voice guidance can be Enabled/disabled using Jabra Direct.

      Please follow these steps:

      1. Open Jabra Direct.
      2. Click on Settings.



      3. In Voice guidance choose On or Off.



      4. Click Apply.

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    • How do I enable/disable Jabra Direct to update the presence in my Softphone?

      Prerequisites

      You can enable or disable this feature in General settings.

      Please follow these steps:

      1. Open Jabra Direct.
      2. Click on the Menu button.



      3. Click on General settings.
      4. In Update presence in softphones, choose On or Off.



      Note: Your softphone needs to support the integration from Jabra Direct for the presence feature to work.

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  • Installation

    • How do I pair my Jabra Speak 510?

      It is possible to pair your speakerphone with a Jabra Link 360 USB dongle, a mobile device or a Bluetooth headset.

      If the Speakerphone has a previous pairing, remember to turn off or disable the Bluetooth on the previously paired device before proceeding with the pairing guide. 

      |Pairing with Jabra Link 360

      1. Press and hold the Bluetooth button for 2 seconds.

      2. If you want to pair with a Jabra Link 360 simply connect it to your computer now.
      Note that if you have any device that have been paired with the Jabra Link 360 before, please turn it off before connecting the dongle to the computer. Otherwise the device may pair up with the old device instead of the new device.

      3. It can take up to one minute for the speakerphone and Jabra Link 360 to pair.

      | Pairing with a mobile device

      1. Press and hold the Bluetooth button for 2 seconds.




      2. Activate Bluetooth on your mobile device (refer to your device manual for instructions), and select Jabra Speak 510.



      If asked for a pin code or passkey the code is: 0000 (Four zeros)

      | Pairing with a Bluetooth headset

      4. If you want to pair with a Bluetooth headset, you will have to press and hold the Bluetooth button for 8 seconds until it goes from flashing blue to flashing green.



      5. Put your Bluetooth headset in pairing mode (refer to your headset manual for instructions), and pair the devices.

       

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    • How do I pair my Jabra Speak 510 with two Bluetooth devices at the same time?

      Prerequisites

      • Firmware 2.7.0 or newer

      When connected to two Bluetooth devices, the last device you pair with will be considered the primary one and is the only one where you can use voice dialing (if supported by your device) from the speakerphone.
      The redial function (if supported by your device) will only work on the device where you last made an outgoing call.

      The speakerphone supports multiple call handling from two devices.

      Note: The speakerphone will always try to connect to your primary device first.

      1. Ensure that Bluetooth is enabled on your device.
      2. Make sure your speakerphone is turned on.
      3. To pair with the first device (secondary device), press and hold (2 seconds) the Bluetooth button.


      4. Follow your device's Bluetooth pairing instructions and pair with the speakerphone. If asked for a passkey or PIN, use 0000 (4 zeros).
      5. To pair with a second device (primary device), press and hold (2 seconds) the Bluetooth button.

      6. Follow your device's Bluetooth pairing instructions and pair with the speakerphone. If asked for a passkey or PIN, use 0000 (4 zeros). 

      You have now paired with two devices. It can take up to 1 minute for the speakerphone to automatically connect with the paired devices. If the speakerphone stalls on connecting to your mobile device, connect to it from your mobile device Bluetooth menu.

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  • Technologies

    • Why is it important to update headset firmware?

      Prerequisites

      Firmware updates usually improve performance and sometimes add new functionality to your device.
      For some Jabra Link EHS adapters you need a micro USB cable to connect the adapter to the PC.

      To check for new firmware, please follow these steps:

      1. Open Jabra Direct.
      2. If a firmware update is available for your Jabra device, this will be indicated on the main screen.



      3. To update or to manually check for new firmware click on the Firmware Updater icon.



      4. The Jabra Direct Firmware Updater will open in a new window.
      5. Select your device and click on the Next button.



      Note: To update devices like e.g. Jabra Motion or Jabra Stealth they need to be connected directly to the PC with a USB cable.

      6. Click on the Download button, and when the download is done click on the Next button.



      7. Follow the on-screen instructions. Do not unplug your device while preforming a firmware update.

      Note: If using a Jabra USB dongle with your device e.g. Jabra Motion UC or Jabra Stealth UC it is recommended to update both the headset and dongle at the same time. The PC must be connected to the internet to download the latest firmware.

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Download area
Download area

Mac

File description Language or Region Release date Version File size Release notes
Firmware English 5/23/2014 2.10 4,7 MB Download
  • Echo canceller improvement
  • Improved touch sensor sensitivity
  • A2DP loudness increased with 6dB
  • Improved voice prompts in A2DP
  • General bug fixes

Windows

File description Language or Region Release date Version File size Release notes
Firmware English 5/23/2014 2.10 3,3 MB Download
  • Echo canceller improvement
  • Improved touch sensor sensitivity
  • A2DP loudness increased with 6dB
  • Improved voice prompts in A2DP
  • General bug fixes

Manuals

Documentation for download Language or Region File format File size
Datasheet PDF 1,6 MB Download
Declaration of Conformity English PDF 114,6 KB Download
User Manual PDF 6,8 MB Download