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Video tutorials
Video tutorials

Get the perfect fit

This sports headset is designed to lock in so you can focus on your workout. A behind-the-ear shape and a choice of seven different eargels means whatever the intensity of your workout – you’ll get the perfect fit. See how to change and make the eargels fit.

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Frequently Asked Questions
Frequently Asked Questions

FAQ - Top 5 questions

  • How do I connect my Jabra Sport/Sport+ to my mobile device using Bluetooth?

    The first time the headset is powered on it will automatically enter pairing mode. Follow the pairing instructions to connect.

    To manually connect, follow the steps below:

    1. Turn off the Jabra device.

    2. Press and hold (5 seconds) the Answer/end button until the Bluetooth light flashes blue.

     

    3. Activate Bluetooth on the mobile device, and select Jabra Sport/Sport+. If asked for a pin code or passkey, enter 0000 (4 zeros).

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  • How do I pair my Jabra Sport/Jabra Sport + with two mobile phones at the same time?

    To pair your device with two mobile phones, determine which one will be your primary phone (the one able to receive voice commands from your headset) and which one will be your secondary phone. When pairing, note that you start with your secondary choice.
    The phone able to use the manual redial feature is the last one  to have made an outgoing  call.

    The headset supports multiple call handling on up to two mobile phones at the same time.

    1. Ensure that Bluetooth is enabled on your mobile device (Secondary phone).

    2. Turn your headset off.

    3. Press and hold the Answer/end button for approximately 5 seconds until the indicator light slowly flashes blue and voice guidance for pairing is announced in the headset.



    4. Follow your device Bluetooth pairing instructions, and pair with the headset.

    5. If asked for a passkey or PIN the code is 0000 (four zeroes)

    6. Turn the headset off.

    7. Press and hold the Answer/end button for pproximately 5 seconds until the indicator light slowly flashes blue and voice guidance for pairing is announced in the headset.



    8. Follow your device Bluetooth pairing instructions, and pair with the headset (Primary phone).

    9. If asked for a passkey or PIN the code is 0000 (four zeroes)

    10. You have now paired with two devices. It can take up to one minute for the headset to automatically connect with the paired devices. If the headset stalls on connecting to both your phones, connect to it from your mobile phones Bluetooth menu.

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  • How do I reset my Jabra Sport+?

    1. Turn on your Jabra Sport.

    2. Press and hold the Volume + and the Answer/end button at the same time for approximately 4 seconds until the indicator light flashes red.

    3. The Jabra Sport is now reset and turned off.

    4. When you turn on the headset, it will go directly into pairing mode.

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  • Can I use my Jabra device with my iPhone?

    You can use your Jabra device with your Apple iPhone, but please note that while the Jabra device is compatible for iPhone telephone applications, music applications may not perform correctly, e.g. Play/Pause, Skip Next/Previous, Volume Up/Down, etc.

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  • Can my Jabra headset work with other Bluetooth equipment?

    The headset is designed to work with Bluetooth mobile phones. It can also work with other Bluetooth devices that are compliant with Bluetooth version 1.1 or higher and support a headset and /or hands-free profile.

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FAQ - all questions

  • Audio

    • Why can´t I hear the music I have on my phone in my Jabra headset?

      In order to listen to music using Bluetooth, your phone will need to have the Bluetooth music profile A2DP. To check if your phone is equipped with this profile, please check Jabra's Compatibility Guide or contact your service provider for more information.

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    • I cannot hear anything in my headset.

      Please try the following steps:  

      1. Increase the volume in the headset.
      2. Ensure that the headset is paired to a device.
      3. Ensure your phone is connected to the headset by tapping the answer/end button.

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  • Compatibility

    • Can I use my Jabra device with my iPhone?

      You can use your Jabra device with your Apple iPhone, but please note that while the Jabra device is compatible for iPhone telephone applications, music applications may not perform correctly, e.g. Play/Pause, Skip Next/Previous, Volume Up/Down, etc.

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    • Can my Jabra headset work with other Bluetooth equipment?

      The headset is designed to work with Bluetooth mobile phones. It can also work with other Bluetooth devices that are compliant with Bluetooth version 1.1 or higher and support a headset and /or hands-free profile.

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    • Is it better to use a headset that is the same brand as my phone?

      No, Bluetooth is an open standard and as such you can use any headset with your mobile phone. There is no need for your headset to be the same brand as your mobile phone.

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  • Features

    • I cannot use "Reject call", "Call on hold", "Redial" or "Voice dialing"

      In order to work these features must be supported on your phone. Please consult your phone’s user manual for details.

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    • How do I know when my Jabra device is fully charged, or needs charging?

      On most Jabra devices the battery LED will flash green when charging. Once fully charged the LED will change to solid green for approximately 60 seconds.

      If the battery goes below 10%, the battery LED will flash red and you may hear ‘Low battery’ (device dependent).

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  • Installation

    • How do I connect my Jabra Sport/Sport+ to my mobile device using Bluetooth?

      The first time the headset is powered on it will automatically enter pairing mode. Follow the pairing instructions to connect.

      To manually connect, follow the steps below:

      1. Turn off the Jabra device.

      2. Press and hold (5 seconds) the Answer/end button until the Bluetooth light flashes blue.

       

      3. Activate Bluetooth on the mobile device, and select Jabra Sport/Sport+. If asked for a pin code or passkey, enter 0000 (4 zeros).

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    • How do I pair my Jabra Sport/Jabra Sport + with two mobile phones at the same time?

      To pair your device with two mobile phones, determine which one will be your primary phone (the one able to receive voice commands from your headset) and which one will be your secondary phone. When pairing, note that you start with your secondary choice.
      The phone able to use the manual redial feature is the last one  to have made an outgoing  call.

      The headset supports multiple call handling on up to two mobile phones at the same time.

      1. Ensure that Bluetooth is enabled on your mobile device (Secondary phone).

      2. Turn your headset off.

      3. Press and hold the Answer/end button for approximately 5 seconds until the indicator light slowly flashes blue and voice guidance for pairing is announced in the headset.



      4. Follow your device Bluetooth pairing instructions, and pair with the headset.

      5. If asked for a passkey or PIN the code is 0000 (four zeroes)

      6. Turn the headset off.

      7. Press and hold the Answer/end button for pproximately 5 seconds until the indicator light slowly flashes blue and voice guidance for pairing is announced in the headset.



      8. Follow your device Bluetooth pairing instructions, and pair with the headset (Primary phone).

      9. If asked for a passkey or PIN the code is 0000 (four zeroes)

      10. You have now paired with two devices. It can take up to one minute for the headset to automatically connect with the paired devices. If the headset stalls on connecting to both your phones, connect to it from your mobile phones Bluetooth menu.

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    • How do I reset my Jabra Sport+?

      1. Turn on your Jabra Sport.

      2. Press and hold the Volume + and the Answer/end button at the same time for approximately 4 seconds until the indicator light flashes red.

      3. The Jabra Sport is now reset and turned off.

      4. When you turn on the headset, it will go directly into pairing mode.

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    • What is the pass code or PIN for pairing my Jabra device?

      The pass code or PIN is 0000 (four zeros)

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    • I am having trouble fitting My Jabra Sport Wireless+ to my ear?

      The headset comes with 7 pairs of ear gels customized to fit your ear depending on your ear sizeas well as the duration and type of your workout.

      Each gel has three dots or an arrow as a guide for easier placement in the ear as well as R(ight) and L(eft)  side indicators. Jabra Sport Wireless + is also delivered with a fit clip to adjust the cable behind the neck.


       

      1. To mount an ear gel on the headset, place one edge of the gel into the rim of the headset and gently pull the rest of the ear gel towards you so it covers the speaker.

       

      2. For correct placement, align the arrows or the dots on the ear gel with the arrows on the headset.

      3. Fit the ear gels inside your ears and turn the ear hooks around. When using one of the two kinds of ear gels with rubber springs, an extra step is necessary. After you have turned around the ear hooks in place, bend the rubber spring in place under the ear ridge.



      5. If you use the fit clip, adjust this behind your neck.




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    • How do I update my Jabra Sport?

      Note that when you update/change language on your headset your current pairings are deleted and you will need to re-pair it afterwards.

      1. On the Download Area choose the firmware language that applies to your device. Click on Download and run the file.

      2. If prompted by a security warning click Yes.



      3. Turn your Jabra Sport off and connect it to your PC with a micro USB cable.

      4. Click Next.

      5. Accept the terms in the license Agreement, and click Next.

      6. Follow the onscreen guide.



      Do not unplug the headset during the update.

      7. When the download is completed click Finish.



      8. Your headset is now updated and you can remove it from your PC.

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  • Accessories

    • How can I obtain parts and accessories for my Jabra device?

      You can order accessories and parts on the Jabra Accessories page.
      Simply enter the name of your Jabra device in the search field (e.g. Jabra Revo Wireless), and browse the available accessories and parts.

      Jabra Accessories

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  • Technologies

    • The charging LED indicator is turned off.How do I know if my Jabra Sport is fully charged?

      The Jabra Sport will slowly flash green when charging. Once it is fully charged the light  will be solid green for approximately 60 seconds. Then the LED indicator will turn off.

      If the headset has below 10% power, “Low battery” will be announced every 30 seconds.

      When the Jabra Sport is turned on you can hear a voice feedback on your battery level by pressing either + or – on the volume control.

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  • Other

    • I am unable to take any calls when my headset is charging.

      The headset cannot be used while charging for safety reasons. Please allow the headset to charge fully then disconnect it from the charger and it will be ready for use.

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Download area
Download area

Firmware & software (Mac)

File description Language Release date Version File size Release notes
Firmware 2/12/2014 5.7 4,2 MB Download
  • New languages added: Chinese and Japanese
  • Improved Battery Lifetime
  • Other Performance Improvements

Firmware & software (Windows)

File description Language Release date Version File size Release notes
Firmware 2/12/2014 5.7 2,7 MB Download
  • New languages added: Chinese and Japanese
  • Improved Battery Lifetime
  • Other Performance Improvements

Manuals

Documentation for download Language File format File size
Declaration of Conformity English PDF 899,3 KB Download
Technical Specification English PDF 476,5 KB Download
User Manual PDF 762,9 KB Download
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