REGISTER YOUR PRODUCT TO GET OPTIMIZED SUPPORTWant to be the first to know about new software and other updates for your Jabra product? If so, register it now.

Register now

No Quick Start Guides available for this product
Video tutorials
Video tutorials

How to connect (pair) Jabra Talk to a mobile device

Watch the “Hands-on with Jabra Support” tutorial video. In this video, we will show you how to connect (pair) your Jabra Talk to a mobile device. Video in English

Was this useful?

Thank you for your feedback

If you need technical assistance, please click here for contact information.

Thank you for your feedback

If you need technical assistance, please click here for contact information.

Help Us Get Better

Please select one of the options below:

How can we make this more useful for you?

There is no troubleshooting available for this product
Frequently Asked Questions
Frequently Asked Questions

FAQ - Top 5 questions

  • How do I pair my Jabra Talk with my mobile phone?

    The first time you turn on your Jabra Talk, it is ready to pair with your mobile phone.

    To pair with a new or second mobile phone, follow these steps:

    1. Enable Bluetooth on your mobile phone.
    2. Turn on your Jabra Talk.
    3. Press and hold the Answer/end button until the light flashes blue.

    4. Pair with your mobile phone. Enter "0000" (4 zeros) if you are asked for a pin code.

    Was this useful?

    Thank you for your feedback

    If you need technical assistance, please click here for contact information.

    Thank you for your feedback

    If you need technical assistance, please click here for contact information.

    Help Us Get Better

    Please select one of the options below:

    How can we make this more useful for you?

  • Can I use my headset while it is charging?

    For safety reasons, you should not use your headset while it is charging. Allow it to charge fully, disconnect it from the charger, and then your headset is ready for use.

    Was this useful?

    Thank you for your feedback

    If you need technical assistance, please click here for contact information.

    Thank you for your feedback

    If you need technical assistance, please click here for contact information.

    Help Us Get Better

    Please select one of the options below:

    How can we make this more useful for you?

  • Why do I hear static noise?

    Bluetooth is a radio technology, so it is sensitive to objects that are placed between paired devices and can block radio signals. To avoid poor sound quality, it is recommended that the distance between paired devices does not exceed 33 feet (10m), and that objects placed between the devices is avoided.

    The following are examples of objects that can block radio signals:

    • Walls
    • Doors
    • Windows
    • Environments with massive presence of Wi-Fi

    Low battery capacity in the Jabra headset and mobile phone may also affect the range.

    Note: Some Jabra headsets support a longer range, but are dependent on the mobile phone that it is paired with.

    Was this useful?

    Thank you for your feedback

    If you need technical assistance, please click here for contact information.

    Thank you for your feedback

    If you need technical assistance, please click here for contact information.

    Help Us Get Better

    Please select one of the options below:

    How can we make this more useful for you?

  • Why do I hear static on my Jabra Bluetooth headset?

    All wireless devices may be susceptible to interference which may affect performance. To eliminate static, try the following steps:

    1. Keep the headset on the same side of your body as your mobile phone.
    2. Avoid placing your mobile phone in a back pocket.
    3. Make sure there is a direct line of sight between your headset and phone. The Bluetooth signal may have difficulty transmitting through walls and other objects. Static or interference is sometimes environmental and can be caused by for example, computers, microwave ovens, and Wi-Fi.

    Was this useful?

    Thank you for your feedback

    If you need technical assistance, please click here for contact information.

    Thank you for your feedback

    If you need technical assistance, please click here for contact information.

    Help Us Get Better

    Please select one of the options below:

    How can we make this more useful for you?

  • How do I charge my Jabra headset?

    Use the supplied USB cable to charge your headset on a computer. Some computers may have a dedicated USB charging port, which is identifiable by its yellow color or a battery icon next to it. For more information, refer to the user manual for your computer.

    Some computers use a USB suspend mode to save power. This may cut off power, so the headset cannot be charged on the USB port, even though the light indicator on the headset shows that it is charging.

    If the battery level on the headset has not changed after charging for two hours, you can use the following alternative charging methods.

    Jabra options:
    Purchase a Jabra AC adapter or Jabra car charger online here or at a nearby retailer.

    Third party options:
    Use a third party Micro-USB charger to charge your headset on your mobile phone. A third party charger should meet the following requirements:

    • A mono/stereo Bluetooth headset, such as Jabra Stealth or Jabra Sport Pulse Wireless, is charged by a charger/cable that supports a minimum of 500mA and a maximum of 2100mA.
    • Speakerphones/music speakers, such as Jabra Speak 450 or Jabra Solemate Mini, are charged by a charger/cable that supports a minimum of 500mA and a maximum of 2100mA.
    • In-car speakerphones, such as Jabra Tour, are charged by a charger/cable that supports a minimum of 750mA and a maximum of 2100mA.
    • The Jabra Solemate and Jabra Solemate 2nd generation with NFC are charged by a charger/cable that supports a minimum of 1000mA and a maximum of 2100mA.
    • For the Jabra Solemate Max, only the original AC adapter is recommended. See accessories online here

    When using a third party charger, make sure that the charger is certified for use in the country you are located in, and that you use the correct plug for the country you are located in.

    Note: Charging time may vary depending on the output of the charger.

    Was this useful?

    Thank you for your feedback

    If you need technical assistance, please click here for contact information.

    Thank you for your feedback

    If you need technical assistance, please click here for contact information.

    Help Us Get Better

    Please select one of the options below:

    How can we make this more useful for you?

FAQ - all questions

  • Pairing with Bluetooth

    • How do I pair my Jabra Talk with my mobile phone?

      The first time you turn on your Jabra Talk, it is ready to pair with your mobile phone.

      To pair with a new or second mobile phone, follow these steps:

      1. Enable Bluetooth on your mobile phone.
      2. Turn on your Jabra Talk.
      3. Press and hold the Answer/end button until the light flashes blue.

      4. Pair with your mobile phone. Enter "0000" (4 zeros) if you are asked for a pin code.

      Was this useful?

      Thank you for your feedback

      If you need technical assistance, please click here for contact information.

      Thank you for your feedback

      If you need technical assistance, please click here for contact information.

      Help Us Get Better

      Please select one of the options below:

      How can we make this more useful for you?

  • Audio

    • Why do I hear static noise?

      Bluetooth is a radio technology, so it is sensitive to objects that are placed between paired devices and can block radio signals. To avoid poor sound quality, it is recommended that the distance between paired devices does not exceed 33 feet (10m), and that objects placed between the devices is avoided.

      The following are examples of objects that can block radio signals:

      • Walls
      • Doors
      • Windows
      • Environments with massive presence of Wi-Fi

      Low battery capacity in the Jabra headset and mobile phone may also affect the range.

      Note: Some Jabra headsets support a longer range, but are dependent on the mobile phone that it is paired with.

      Was this useful?

      Thank you for your feedback

      If you need technical assistance, please click here for contact information.

      Thank you for your feedback

      If you need technical assistance, please click here for contact information.

      Help Us Get Better

      Please select one of the options below:

      How can we make this more useful for you?

    • Why do I hear static on my Jabra Bluetooth headset?

      All wireless devices may be susceptible to interference which may affect performance. To eliminate static, try the following steps:

      1. Keep the headset on the same side of your body as your mobile phone.
      2. Avoid placing your mobile phone in a back pocket.
      3. Make sure there is a direct line of sight between your headset and phone. The Bluetooth signal may have difficulty transmitting through walls and other objects. Static or interference is sometimes environmental and can be caused by for example, computers, microwave ovens, and Wi-Fi.

      Was this useful?

      Thank you for your feedback

      If you need technical assistance, please click here for contact information.

      Thank you for your feedback

      If you need technical assistance, please click here for contact information.

      Help Us Get Better

      Please select one of the options below:

      How can we make this more useful for you?

  • Features

    • How do I charge my Jabra headset?

      Use the supplied USB cable to charge your headset on a computer. Some computers may have a dedicated USB charging port, which is identifiable by its yellow color or a battery icon next to it. For more information, refer to the user manual for your computer.

      Some computers use a USB suspend mode to save power. This may cut off power, so the headset cannot be charged on the USB port, even though the light indicator on the headset shows that it is charging.

      If the battery level on the headset has not changed after charging for two hours, you can use the following alternative charging methods.

      Jabra options:
      Purchase a Jabra AC adapter or Jabra car charger online here or at a nearby retailer.

      Third party options:
      Use a third party Micro-USB charger to charge your headset on your mobile phone. A third party charger should meet the following requirements:

      • A mono/stereo Bluetooth headset, such as Jabra Stealth or Jabra Sport Pulse Wireless, is charged by a charger/cable that supports a minimum of 500mA and a maximum of 2100mA.
      • Speakerphones/music speakers, such as Jabra Speak 450 or Jabra Solemate Mini, are charged by a charger/cable that supports a minimum of 500mA and a maximum of 2100mA.
      • In-car speakerphones, such as Jabra Tour, are charged by a charger/cable that supports a minimum of 750mA and a maximum of 2100mA.
      • The Jabra Solemate and Jabra Solemate 2nd generation with NFC are charged by a charger/cable that supports a minimum of 1000mA and a maximum of 2100mA.
      • For the Jabra Solemate Max, only the original AC adapter is recommended. See accessories online here

      When using a third party charger, make sure that the charger is certified for use in the country you are located in, and that you use the correct plug for the country you are located in.

      Note: Charging time may vary depending on the output of the charger.

      Was this useful?

      Thank you for your feedback

      If you need technical assistance, please click here for contact information.

      Thank you for your feedback

      If you need technical assistance, please click here for contact information.

      Help Us Get Better

      Please select one of the options below:

      How can we make this more useful for you?

    • Why does my headset not charge when it is connected to my computer?

      Some computers use a USB suspend mode to save power. This may cut off power, so the headset cannot be charged on the USB port.

      Some computers may have a dedicated USB charging port, which is identifiable by its yellow color or a battery icon next to it. For more information, refer to the user manual for your computer.

      You can also use the following alternative charging methods:

      Jabra options:
      Purchase a Jabra AC adapter or Jabra car charger online here or at a nearby retailer.

      Third party options:
      Use a third party Micro-USB charger to charge your headset on your mobile phone. A third party charger should meet the following requirements:

      • A mono/stereo Bluetooth headset, such as Jabra Stealth or Jabra Sport Pulse Wireless, is charged by a charger/cable that supports a minimum of 500mA and a maximum of 2100mA.
      • Speakerphones/music speakers, such as Jabra Speak 450 or Jabra Solemate Mini, are charged by a charger/cable that supports a minimum of 500mA and a maximum of 2100mA.
      • In-car speakerphones, such as Jabra Tour, are charged by a charger/cable that supports a minimum of 750mA and a maximum of 2100mA.
      • The Jabra Solemate and Jabra Solemate 2nd generation with NFC are charged by a charger/cable that supports a minimum of 1000mA and a maximum of 2100mA.
      • For the Jabra Solemate Max, only the original AC adapter is recommended. See accessories online here

      When using a third party charger, make sure that the charger is certified for use in the country you are located in, and that you use the correct plug for the country you are located in.

      Note: Charging time may vary depending on the output of the charger.

      Was this useful?

      Thank you for your feedback

      If you need technical assistance, please click here for contact information.

      Thank you for your feedback

      If you need technical assistance, please click here for contact information.

      Help Us Get Better

      Please select one of the options below:

      How can we make this more useful for you?

  • Technical Information

    • Best practices for rechargeable batteries

      These guidelines apply to the use of batteries in general, and do not apply specifically to their use with Jabra headsets. To preserve and store rechargeable batteries, use the following guidelines:

      • Avoid placing batteries in direct sunlight.
      • Avoid placing batteries in extreme cold.
      • Do not store batteries for extended periods without recharging them, around every 3 months for most products.

      If you handle or store rechargeable batteries incorrectly, their lifetime may be reduced.

      Was this useful?

      Thank you for your feedback

      If you need technical assistance, please click here for contact information.

      Thank you for your feedback

      If you need technical assistance, please click here for contact information.

      Help Us Get Better

      Please select one of the options below:

      How can we make this more useful for you?

  • Other

    • Can I use my headset while it is charging?

      For safety reasons, you should not use your headset while it is charging. Allow it to charge fully, disconnect it from the charger, and then your headset is ready for use.

      Was this useful?

      Thank you for your feedback

      If you need technical assistance, please click here for contact information.

      Thank you for your feedback

      If you need technical assistance, please click here for contact information.

      Help Us Get Better

      Please select one of the options below:

      How can we make this more useful for you?

Download area
Download area

Manuals

Documentation for download Language or Region File format File size
Datasheet English PDF 1,3 MB Download
Declaration of Conformity PDF 118,2 KB Download
Technical Specification English PDF 421,5 KB Download
User Manual PDF 413,4 KB Download