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Watch the “Hands-on with Jabra Support” tutorial video. In this video we will show you how to connect or pair your Jabra Clipper with your mobile phone, for first time and later pairing.
Video in English
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You may have deleted your headset pairing connection in your mobile phone/device. Refer to the section in the User Manual and follow the pairing instructions to pair it again.
Jabra headsets and speakerphones follow the Bluetooth standard. Bluetooth devices that follow the standard are compatible. Refer to your mobile phone’s specifications to see, if it meets the Bluetooth standard. Products using different revisions of the Bluetooth standard also work together.
Later versions of Bluetooth are backward-compatible with previous versions. Features and specifications of Bluetooth communication will always revert to the older version in use.
The first time you turn the headset on, it will go into pairing mode automatically.
To put the headset into pairing mode:
You can use your Jabra device with your Apple iPhone, but please note that while the Jabra device is compatible for iPhone telephone applications, music applications may not perform correctly, e.g. Play/Pause, Skip Next/Previous, Volume Up/Down, etc.
Please verify that your phone supports the A2DP and AVRCP Bluetooth Stereo profiles. Without those profiles in your phone the music will not transmit via the Bluetooth link. Please check with your phone provider to verify your phone's supported profiles.
In order to listen to music using Bluetooth, your phone will need to have the Bluetooth music profile A2DP. To check if your phone is equipped with this profile, please check Jabra's Compatibility Guide or contact your service provider for more information.
Please try the following steps:
Bluetooth is a radio technology which means it is sensitive to objects between the headset and the device it is connected to. You should be able to have up to 10 metres (33 feet) of distance between the headset and the connected device when there are no major objects in the way (walls, etc.).
Make sure the other device supports Bluetooth 1.1 or 1. 2, including the Advanced Audio Distribution Profile (A2DP), otherwise it will not work. Please consult the user manual of the device you are using for how to pair it to a Bluetooth stereo headset.
All wireless devices may be susceptible to interference, which could affect performance. Please try the following steps:
The headset is designed to work with Bluetooth mobile phones. It can also work with other Bluetooth devices that are compliant with Bluetooth version 1.1 or higher and support a headset and /or hands-free profile.
No, Bluetooth is an open standard and as such you can use any headset with your mobile phone. There is no need for your headset to be the same brand as your mobile phone.
No, the Jabra CLIPPER does not support multiple mobile devices connectivity at the same time.
In order to work these features must be supported on your phone. Please consult your phone’s user manual for details.
You may have deleted your headset pairing connection in your mobile phone. Follow the pairing instructions (refer to the section in the User Manual).
You can determine if your headset is connected to a device by looking at the flashes on the headset after tapping the answer/end button.
When the headset is on:
The pass code for pairing the headset is "0000" (four zeros).
Audio Video Remote Control Profile (AVRCP) is a Bluetooth profile that makes it possible to control e.g. a phone from a Bluetooth headset when streaming music.
The Jabra CLIPPER supports Headset, Handfree A2DP and AVRCP profiles.
The headset cannot be used while charging for safety reasons. Please allow the headset to charge fully then disconnect it from the charger and it will be ready for use.