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Frequently Asked Questions
Frequently Asked Questions

FAQ - Top 5 questions

  • Can I use my headset while it is charging?

    For safety reasons, you should not use your headset while it is charging. Allow it to charge fully, disconnect it from the charger, and then your headset is ready for use.

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  • Why do I hear static on my Jabra Bluetooth headset?

    All wireless devices may be susceptible to interference which may affect performance. To eliminate static, try the following steps:

    1. Keep the headset on the same side of your body as your mobile phone.
    2. Avoid placing your mobile phone in a back pocket.
    3. Make sure there is a direct line of sight between your headset and phone. The Bluetooth signal may have difficulty transmitting through walls and other objects. Static or interference is sometimes environmental and can be caused by for example, computers, microwave ovens, and Wi-Fi.

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FAQ - all questions

  • Audio

    • Why do I hear static on my Jabra Bluetooth headset?

      All wireless devices may be susceptible to interference which may affect performance. To eliminate static, try the following steps:

      1. Keep the headset on the same side of your body as your mobile phone.
      2. Avoid placing your mobile phone in a back pocket.
      3. Make sure there is a direct line of sight between your headset and phone. The Bluetooth signal may have difficulty transmitting through walls and other objects. Static or interference is sometimes environmental and can be caused by for example, computers, microwave ovens, and Wi-Fi.

      Was this useful?

      Thank you for your feedback

      If you need technical assistance, please click here for contact information.

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      Help Us Get Better

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      How can we make this more useful for you?

  • Technical Information

    • Can I use my headset while it is charging?

      For safety reasons, you should not use your headset while it is charging. Allow it to charge fully, disconnect it from the charger, and then your headset is ready for use.

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      If you need technical assistance, please click here for contact information.

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Download area
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Manuals

Documentation for download Language or Region File format File size
Datasheet English PDF 773,6 KB Download
Technical Specification English PDF 244,5 KB Download
User Manual PDF 513,8 KB Download