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Watch the “Hands-on with Jabra Support” tutorial video. In this video we will show you how to setup and use your Jabra GN1000 mechanical hook switch lifter.
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The Jabra GN1000 will work with all new Jabra wireless headsets that have an "AUX" port on the charging base.
You are unable to put a call on hold, or use call waiting on the wireless headset. These functions must be used on the phone. You are able to remotely answer and disconnect one call at a time using the headset. You can also mute the call from the headset.
The Jabra GN1000 will constantly flash red when the ring tone function has been disabled. There is a round rubber button on the front of the Jabra GN1000 that turns the ring tone function on and off. By pressing this button one time; the red light will stop flashing and you should hear a ring tone in your headset when your telephone rings.
The Jabra GN1000 remote handset lifter does have the ability to turn off the ring tone in the wireless headset. This is especially important when switching the call from your headset to your deskphone. There is a small round rubber button down on the front of the Jabra GN1000 that you can press to turn off the ringtone function durring your speakerphone call.
When the ring tone function is turned off, you will see a red light indicator flash on the top of the Jabra GN1000. Alternatively, you can turn off the ring tone of your phone.
The Jabra GN1000 senses incoming ringtones by magnetism.
This can occur if the ringtone sensitivity is turned up to a high level.
This can also occur if the sensor is placed on a speaker also used as a speakerphone.
To solve this please follow one of these steps:
• Adjust the ringtone sensor sensitivity by slowly turning the ringtone sensor wheel or
• Replace the Jabra GN1000 with a Jabra Link EHS adapter, if supported by your phone. Contact your local Jabra sales team for further information.
The Jabra GN1000 cannot be used in conjunction with a headset port. Make sure that the Jabra wireless headset base is connected to the desk phone handset port and not the headset port (if the desk phone has one).
At this time Jabra does not offer a coupler or extension cable for Jabra GN1000.