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Video tutorials
Video tutorials

How to setup and use the Jabra GN1000

Watch the “Hands-on with Jabra Support” tutorial video. In this video we will show you how to setup and use your Jabra GN1000 mechanical hook switch lifter.

Video in English

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There is no troubleshooting available for this product
Frequently Asked Questions
Frequently Asked Questions

FAQ - Top 5 questions

  • Why does my Jabra GN1000 Remote Handset Lifter constantly flash red?

    The Jabra GN1000 flashes red constantly if the ring tone has been turned off. There is a round rubber button on the front of the Jabra GN1000 that turns the ring tone on and off. Press the button one time to turn on the ring tone, and the red light will stop flashing.


    GN1000_1

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  • Can I turn off the ringtone of my Jabra headset?

    ​Yes. You can turn off the ringtone function by pressing the small rubber button, located on the front of the Jabra GN1000 remote handset lifter, during your speakerphone call. This is especially important when switching the call from your headset to your desk phone.

    When you turn off the ringtone function, a red light indicator on top of the Jabra GN1000 flashes.


    GN1000_1 

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  • When I try to make a call using my desk phone, the Jabra GN1000 RHL lifts but the call is not connected.

    ​The Jabra GN1000 cannot be used in conjunction with a headset port. Make sure that the Jabra wireless headset base is connected to the desk phone handset port and not the headset port (if the desk phone has one).

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  • Why does my Jabra GN1000 continue to notify me of an incoming call when I am already on the call?

    This may occur if the level of the ringtone sensitivity is turned too high. This may also occur if the sensor is placed on a speaker that is also used as a speakerphone. To resolve this, try one of the following:

    • Adjust the sensitivity of the ringtone sensor by slowly turning the wheel of the ringtone sensor.
    • Replace the Jabra GN1000 with a Jabra Link EHS adapter, if this is supported by your phone.

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  • Can I extend the length of the Jabra GN1000 connection cord?

    At this time Jabra does not offer a coupler or extension cable for Jabra GN1000.

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FAQ - all questions

  • Installation

    • When I try to make a call using my desk phone, the Jabra GN1000 RHL lifts but the call is not connected.

      ​The Jabra GN1000 cannot be used in conjunction with a headset port. Make sure that the Jabra wireless headset base is connected to the desk phone handset port and not the headset port (if the desk phone has one).

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      Thank you for your feedback

      If you need technical assistance, please click here for contact information.

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  • Features

    • Why does my Jabra GN1000 Remote Handset Lifter constantly flash red?

      The Jabra GN1000 flashes red constantly if the ring tone has been turned off. There is a round rubber button on the front of the Jabra GN1000 that turns the ring tone on and off. Press the button one time to turn on the ring tone, and the red light will stop flashing.


      GN1000_1

      Was this useful?

      Thank you for your feedback

      If you need technical assistance, please click here for contact information.

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      If you need technical assistance, please click here for contact information.

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      How can we make this more useful for you?

    • Can I turn off the ringtone of my Jabra headset?

      ​Yes. You can turn off the ringtone function by pressing the small rubber button, located on the front of the Jabra GN1000 remote handset lifter, during your speakerphone call. This is especially important when switching the call from your headset to your desk phone.

      When you turn off the ringtone function, a red light indicator on top of the Jabra GN1000 flashes.


      GN1000_1 

      Was this useful?

      Thank you for your feedback

      If you need technical assistance, please click here for contact information.

      Thank you for your feedback

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    • Why does my Jabra GN1000 continue to notify me of an incoming call when I am already on the call?

      This may occur if the level of the ringtone sensitivity is turned too high. This may also occur if the sensor is placed on a speaker that is also used as a speakerphone. To resolve this, try one of the following:

      • Adjust the sensitivity of the ringtone sensor by slowly turning the wheel of the ringtone sensor.
      • Replace the Jabra GN1000 with a Jabra Link EHS adapter, if this is supported by your phone.

      Was this useful?

      Thank you for your feedback

      If you need technical assistance, please click here for contact information.

      Thank you for your feedback

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  • Accessories

    • Can I extend the length of the Jabra GN1000 connection cord?

      At this time Jabra does not offer a coupler or extension cable for Jabra GN1000.

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Download area
Download area

Manuals

Documentation for download Language or Region File format File size
Datasheet PDF 1,2 MB Download
Declaration of Conformity English PDF 74,2 KB Download
Quick Start Guide English PDF 992,2 KB Download
Warning Note English PDF 754,1 KB Download