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Video tutorials
Video tutorials

How to setup and use the Jabra GN1000

Watch the “Hands-on with Jabra Support” tutorial video. In this video we will show you how to setup and use your Jabra GN1000 mechanical hook switch lifter.

Video in English

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Frequently Asked Questions
Frequently Asked Questions

FAQ - Top 5 questions

  • Is my existing Jabra GN1000 Remote Handset Lifter compatible with my new wireless Jabra headset?

    ​The Jabra GN1000 will work with all new Jabra wireless headsets that have an "AUX" port on the charging base.

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  • Can I put calls on hold or use call waiting on my Jabra wireless headset?

    You are unable to put a call on hold, or use call waiting on the wireless headset. These functions must be used on the phone. You are able to remotely answer and disconnect one call at a time using the headset. You can also mute the call from the headset.

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  • Why does my Jabra GN1000 Remote Handset Lifter constantly flash red?

    ​The Jabra GN1000 will constantly flash red when the ring tone function has been disabled. There is a round rubber button on the front of the Jabra GN1000 that turns the ring tone function on and off. By pressing this button one time; the red light will stop flashing and you should hear a ring tone in your headset when your telephone rings.

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  • Can I turn off the ring tone of my Jabra wireless headset?

    ​The Jabra GN1000 remote handset lifter does have the ability to turn off the ring tone in the wireless headset. This is especially important when switching the call from your headset to your deskphone. There is a small round rubber button down on the front of the Jabra GN1000 that you can press to turn off the ringtone function durring your speakerphone call.

    When the ring tone function is turned off, you will see a red light indicator flash on the top of the Jabra GN1000.  Alternatively, you can turn off the ring tone of your phone.

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  • Can I extend the length of the Jabra GN1000 connection cord?

    At this time Jabra does not offer a coupler or extension cable for Jabra GN1000.

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FAQ - all questions

  • Compatibility

    • Is my existing Jabra GN1000 Remote Handset Lifter compatible with my new wireless Jabra headset?

      ​The Jabra GN1000 will work with all new Jabra wireless headsets that have an "AUX" port on the charging base.

      Was this useful?

      Thank you for your feedback

      If you need technical assistance, please click here for contact information

      Thank you for your feedback

      If you need technical assistance, please click here for contact information

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  • Features

    • Can I put calls on hold or use call waiting on my Jabra wireless headset?

      You are unable to put a call on hold, or use call waiting on the wireless headset. These functions must be used on the phone. You are able to remotely answer and disconnect one call at a time using the headset. You can also mute the call from the headset.

      Was this useful?

      Thank you for your feedback

      If you need technical assistance, please click here for contact information

      Thank you for your feedback

      If you need technical assistance, please click here for contact information

      Help Us Get Better

      Tell us what you are experiencing

      How can we make this more useful for you?

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    • Can I turn off the ring tone of my Jabra wireless headset?

      ​The Jabra GN1000 remote handset lifter does have the ability to turn off the ring tone in the wireless headset. This is especially important when switching the call from your headset to your deskphone. There is a small round rubber button down on the front of the Jabra GN1000 that you can press to turn off the ringtone function durring your speakerphone call.

      When the ring tone function is turned off, you will see a red light indicator flash on the top of the Jabra GN1000.  Alternatively, you can turn off the ring tone of your phone.

      Was this useful?

      Thank you for your feedback

      If you need technical assistance, please click here for contact information

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  • Installation

    • When I try to make a call using my desk phone, the Jabra GN1000 RHL lifts but the call is not connected.

      ​The Jabra GN1000 cannot be used in conjunction with a headset port. Make sure that the Jabra wireless headset base is connected to the desk phone handset port and not the headset port (if the desk phone has one).

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  • Other

    • Why does my Jabra GN1000 Remote Handset Lifter constantly flash red?

      ​The Jabra GN1000 will constantly flash red when the ring tone function has been disabled. There is a round rubber button on the front of the Jabra GN1000 that turns the ring tone function on and off. By pressing this button one time; the red light will stop flashing and you should hear a ring tone in your headset when your telephone rings.

      Was this useful?

      Thank you for your feedback

      If you need technical assistance, please click here for contact information

      Thank you for your feedback

      If you need technical assistance, please click here for contact information

      Help Us Get Better

      Tell us what you are experiencing

      How can we make this more useful for you?

      Send Cancel
    • Can I extend the length of the Jabra GN1000 connection cord?

      At this time Jabra does not offer a coupler or extension cable for Jabra GN1000.

      Was this useful?

      Thank you for your feedback

      If you need technical assistance, please click here for contact information

      Thank you for your feedback

      If you need technical assistance, please click here for contact information

      Help Us Get Better

      Tell us what you are experiencing

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Download area
Download area

Manuals

Documentation for download Language File format File size
Datasheet PDF 1,2 MB Download
Declaration of Conformity English PDF 74,2 KB Download
Quick Start Guide English PDF 992,2 KB Download
Warning Note English PDF 754,1 KB Download
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