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In this video we would like to show you how to make a Jabra headset the default audio device in Avaya Scopia. Video in English
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The settings for the Dial Tone Switch and the volume of the microphone must match the settings on your desk phone. Refer to the user manual to set up the Jabra headset correctly.
Alternatively, you can verify with the Jabra Compatibility Guide to find the correct settings for your desk phone.
The audio level of the microphone on your Jabra headset should approximately match the audio level of your desk phone. If you are hearing an echo, the volume of the microphone on the headset may be set too high. Try to decrease the volume, one step at a time, while you are talking. As the volume of the microphone decreases, the echo will also decrease or be eliminated.
Refer to the user manual of your Jabra headset to see where to adjust the volume of the microphone.
To reset the connection between your Jabra GN93x0e headset and base, use the following steps. Note that the base will not be restored to the factory default.
Yes, the Jabra GN9350 and Jabra GN9350e support conference calls. However, the Jabra GN9330 and Jabra GN9330e do not support this feature.
You can order accessories and parts on the Jabra Accessories page. Enter the name of your Jabra device in the search field (for example, Jabra Revo Wireless), and then browse the available accessories and parts.
Jabra Direct will try to set the default softphone automatically. To change to Avaya One-X Communicator manually, follow these steps:
Note: Make sure your softphone is active and logged in so it can be detected by Jabra Direct. See a list of compatible softphones on www.jabra.com/direct.
Jabra Direct will try to set the default softphone automatically. To change to Cisco IP Communicator manually, follow these steps:
Note: Make sure your softphone is active and logged on, so it is detected by Jabra Direct. See a list of compatible softphones on www.jabra.com/direct.
Jabra Direct will try to set the default softphone automatically. To change to Skype, follow these steps:
Note: Make sure your softphone is active and logged in, so that it can be detected by Jabra Direct. See a list of compatible softphones on www.jabra.com/direct.
Follow these steps:
Note: Make sure your softphone is active and logged in for Jabra Direct to show it is available and ready. See a list of compatible softphones on www.jabra.com/direct.
Important: When the Avaya Communicator for Microsoft Lync 2013 Integration is installed, Microsoft Lync 2013 call controls do not work.
Jabra Direct will try to set the default softphone automatically. To change to IBM Sametime, follow these steps:
Note: Make sure your softphone is active and logged in, so it can be detected by Jabra Direct. See a list of compatible softphones on www.jabra.com/direct.
Try to manually select your Jabra headset as the default audio device. To change the audio settings in Windows, follow these steps:
The settings for the dial tone switch and the microphone volume on your Jabra headset may be set incorrectly. Try the following adjustments:
Refer to the user manual for specific instructions on how to adjust this setting.
You may need to adjust the positioning of the boom arm. This is especially important when you use a headset that has a noise-cancelling microphone, which must be positioned close to the mouth.
Alternatively, adjust the volume of the microphone on the base. Refer to the Quick Start Guide or User Manual for more information.
To use conference mode with your Jabra GN9350e, you need at least one additional headset. You can use up to four headsets per base. Use the following steps:
Note: The RHL setting means that conference mode is always active. The DHSG setting means that conference mode is active on a per-call basis. Conference mode is not possible in AEI or MSH mode.
For safety reasons, you should not use your headset while it is charging. Allow it to charge fully, disconnect it from the charger, and then your headset is ready for use.
These guidelines apply to the use of batteries in general, and do not apply specifically to their use with Jabra headsets. To preserve and store rechargeable batteries, use the following guidelines:
If you handle or store rechargeable batteries incorrectly, their lifetime may be reduced.
Yes, Jabra headsets are safe to use. All Jabra headsets feature a technology that protects the user against sudden, loud sound spikes.
Many acoustic experts define acoustic shock as exposure to sounds over 135 dB SPL, even though lower sounds can damage the hearing. All Jabra headsets cut off sounds at 118 dB SPL RMS (Root Mean Square).
The Jabra Biz 2400 USB features technology that ensures safe average sound levels, making it the world’s first corded USB headset with built-in compliance to the strict noise-at-work regulations enforced in the EU. Used with the Jabra GN8210 digital amplifier, the Jabra Biz 2400 IP and Jabra Biz 2400 headsets also comply with international health and safety directives to protect users against the dangers associated with long-term cumulative exposure to noise.
The global End of Sales date will be the 30th of June 2013, which is the last time you will be able to place an order. When the EOS date is reached, products are no longer available for commercial sale and it will no longer be possible to place orders through Jabra. Please contact your local Jabra sales representative to check availability.
After the End of Sales date, the Product Maintenance Period begins and will continue until the End of Product Warranty. After End of Product Warranty, the product reaches its End of Life date. After EOL date, a product becomes obsolete and is no longer improved, repaired, maintained or supported. The End of Life date is respectively 30th of June 2014 in North America and 30th of June 2015 for EMEA & APAC.
Accessories and spare parts will be available for sales until End of Life which is 31st of December 2014 in North America and 31st of December 2015 for EMEA & APAC.
As a part of Jabra’s long-term audio communication strategy, we continuously aim to provide our users with the best possible future-proof solutions. As a part of this strategy the next generation of wireless headsets replaces the Jabra GN9300 Series. New, more future-proof wireless solutions are already available. These are remarkably simple to install and even easier to use.
To comply with all user needs and requirements, Jabra offers a whole range of future-proof wireless office headsets. Please check out our wireless headsets solutions for offices at http://www.jabra.com/headsets-and-speakerphones/professional-products/office and/or contact your local Jabra sales representative to find the exact solution that matches your needs.