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Our headsets are designed for comfortable all-day wear. Get clear, noise-free conversations. Choose from many different wearing styles.
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Take your music anywhere with our music range. Our wireless headphones and speakers are made to move and intuitive to use.
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In this video we would like to show you how to make a Jabra headset the default audio device in Avaya Scopia. Video in English
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The audio level from the microphone on your Jabra Pro 92x should approximately match that of your desk phone. If you’re hearing echo, chances are, the volume of the headset’s microphone is set too high. Try adjusting the microphone level of the headset down, one step at a time, while talking.
As the microphone volume level drops, you’ll notice the echo will reduce or be eliminated.
You can reset/re-pair your headset with this simple guide. Note that it will not restore the base to factory default but will only reset the pairing between the headset and the base.
1. Dock the headset in the base station.
Yes, the Jabra GN9350 and Jabra GN9350e support conference calls. However, the Jabra GN9330 and Jabra GN9330e do not support this feature.
You can order accessories and parts on the Jabra Accessories page.
Simply enter the name of your Jabra device in the search field (e.g. Jabra Revo Wireless), and browse the available accessories and parts.
The headset cannot be used while charging for safety reasons. Please allow the headset to charge fully then disconnect it from the charger and it will be ready for use.
Follow these steps:
Important: When the Avaya Communicator for Microsoft Lync 2013 Integration is installed, Microsoft Lync 2013 call controls do not work.
Note: Make sure your softphone is active and logged in for Jabra Direct to show it is ready. See a list of compatible softphones on www.jabra.com/direct.
Jabra Direct will try to set the default softphone automatically. To change to Avaya One-X Communicator manually, follow these steps:
Note: Make sure your softphone is active and logged in so it can be detected by Jabra Direct. See a list of compatible softphones on www.jabra.com/direct.
Jabra Direct will try to set the default softphone automatically. To change to Cisco IP Communicator manually, follow these steps:
Note: Make sure your softphone is active and logged on, so it is detected by Jabra Direct. See a list of compatible softphones on www.jabra.com/direct.
Jabra Direct will try to set the default softphone automatically. To change manually to IBM Sametime, follow these steps:
Note: Make sure your softphone is active and logged in, so it can be detected by Jabra Direct. See a list of compatible softphones on www.jabra.com/direct.
Jabra Direct will try to set the default softphone automatically. To change manually to Skype, follow these steps:
Note: Make sure your softphone is active and logged in, so that it can be detected by Jabra Direct. See a list of compatible softphones on www.jabra.com/direct.
For conference mode you need a Jabra GN9350 and at least one additional headset. You can have up to 4 headsets per base in conference mode.
Start conference mode:
Remove the headset from the base, and set up a call.
This headset is now the "master headset" and controls the conference.
During the call, place the second headset on the base of the master headset.
The "phone LED” and the "USB LED” on the base will light up. After approx. 3-4 seconds, the "online display” of the second headset will also light up for approx. 2 seconds.
After the headset has been removed from the base, you will hear a triple signal tone in the master headset. Confirm these by pressing the "answer/end” button on the master headset. You are now in conference mode with the master headset.
Repeat this process for the other headsets participating in the conference call.
Anyone can leave the conference by pressing the “answer/end” button once. The master headset can end the complete conference by pressing the “answer/end” button.
Important: Conference mode is only possible in RHL (permanently) and DHSG modes (per call). Conference mode is not possible in either AEI or MSH modes.
This is the best practice for rechargeable batteries in general and is not related specifically to Jabra headsets, but to the technology itself. Below are examples of how to preserve and store a rechargeable battery to help ensure a long battery life.
If you handle or store your rechargeable battery incorrectly, its lifetime may be reduced.
Last updated: 01-07-14
The global End of Sales date will be the 30th of June 2013, which is the last time you will be able to place an order. When the EOS date is reached, products are no longer available for commercial sale and it will no longer be possible to place orders through Jabra. Please contact your local Jabra sales representative to check availability.
After the End of Sales date, the Product Maintenance Period begins and will continue until the End of Product Warranty. After End of Product Warranty, the product reaches its End of Life date. After EOL date, a product becomes obsolete and is no longer improved, repaired, maintained or supported. The End of Life date is respectively 30th of June 2014 in North America and 30th of June 2015 for EMEA & APAC.
Accessories and spare parts will be available for sales until End of Life which is 31st of December 2014 in North America and 31st of December 2015 for EMEA & APAC.
As a part of Jabra’s long-term audio communication strategy, we continuously aim to provide our users with the best possible future-proof solutions. As a part of this strategy the next generation of wireless headsets replaces the Jabra GN9300 Series. New, more future-proof wireless solutions are already available. These are remarkably simple to install and even easier to use.
To comply with all user needs and requirements, Jabra offers a whole range of future-proof wireless office headsets. Please check out our wireless headsets solutions for offices at http://www.jabra.com/headsets-and-speakerphones/professional-products/office and/or contact your local Jabra sales representative to find the exact solution that matches your needs.