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Frequently Asked Questions
Frequently Asked Questions

FAQ - Top 5 questions

  • What is Electronic Hook Switch (EHS)?

    Electronic Hook Switch (EHS) provides a solution that enables remote operation, e.g. answer/end functions, of compatible Jabra wireless headsets with various phones, thus eliminating the need for a mechanical handset lifter.

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  • Can I adjust the ring tone volume heard in my headset?

    ​The volume of the ring tone in the headset is not adjustable. It is set at a default setting.

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  • What are the firmware requirements for a Polycom phone to properly support Electronic Hook Switch (EHS)?

    ​Polycom infrastructure must be running session initiation protocol (SIP) application version 3.3.1 or later. Phone must be running BootRom 4.1.0 or later.

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FAQ - all questions

  • Features

    • Can I adjust the ring tone volume heard in my headset?

      ​The volume of the ring tone in the headset is not adjustable. It is set at a default setting.

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  • Technologies

    • What is Electronic Hook Switch (EHS)?

      Electronic Hook Switch (EHS) provides a solution that enables remote operation, e.g. answer/end functions, of compatible Jabra wireless headsets with various phones, thus eliminating the need for a mechanical handset lifter.

      Was this useful?

      Thank you for your feedback

      If you need technical assistance, please click here for contact information.

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  • Other

    • What are the firmware requirements for a Polycom phone to properly support Electronic Hook Switch (EHS)?

      ​Polycom infrastructure must be running session initiation protocol (SIP) application version 3.3.1 or later. Phone must be running BootRom 4.1.0 or later.

      Was this useful?

      Thank you for your feedback

      If you need technical assistance, please click here for contact information.

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      If you need technical assistance, please click here for contact information.

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