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Electronic Hook Switch (EHS) provides a solution that enables remote operation, e.g. answer/end functions, of compatible Jabra wireless headsets with various phones, thus eliminating the need for a mechanical handset lifter.
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The volume of the ring tone in the headset is not adjustable. It is set at a default setting.
The Avaya 2420 requires IP switch Firmware 4.0 or higher Go to option>Self test> Firmware version). The Avaya 46XX series requires firmware of 1.8 or higher.
Jabra GN9330e + Jabra LINK 14201-19
In combination with one of the following Avaya phones:
Important: Please note that Remote Call Control for the Jabra GN9330e is only supported from version "L" or the Date code 9/09.
Put the headset into the base and activate the “DHSG” mode.
Hold down the “phone” button on the base of the Jabra GN9330e for approx. 6 seconds until the online display (blue LED) on the headset starts to flash. The current software is displayed to you by activating the volume controller in the form of the charge display (yellow LED).
LEDs from left to right:
LED 1 = RHL
LED 2 = DHSG
LED 3 = AEI
LED 4 = MSH
Thereafter, you can switch into the different software modes (LED 1-4) with the “volume” controller on the headset. To confirm the software has successfully installed, the base automatically switches back to charge mode after approx. 15 seconds.
Set the phone setup switch (A-G) to "A".
As soon as the dial tone signal can be heard in the headset, you can answer the call by pressing the ”answer/end” button on the headset; by pressing again the call is ended.
*If the phone has an EU24 module the EHS cord can NOT be used.
The Jabra GN912x must support and be set up on DHSG EHS.
You can check or set it as follows:
The adjustment controller (small wheel) on the base must be set to "A".
Microphone level setup:
Jabra GN9350 + Jabra LINK 14201-19
In the LCD Display, set the Jabra GN9350 to "DHSG" and press the OK button.
Microphone level setup:
We recommend setting the microphone volume in the LCD display to 7 out of 12.
Jabra PRO 920 + Jabra LINK 14201-19
Now you can setup the headset for your phone with the automatic or manual configuration.
To start the automatic configuration, please let someone call you on this phone; wait at least 10 seconds before you pick up the phone. Now the appropriate EHS mode should be set up.
If the automatic configuration did not work, please manually select the DHSG mode.
Set the phone setup switch to position "A".
Microphone volume setup:
Put on the headset and call a colleague, for example.
Now you can select the desired microphone volume using the +/- button.
Jabra PRO 9450 + Jabra LINK 14201-19
You now have the option of setting up the headset on your phone via the automatic or manual configuration.
To start the automatic configuration, have someone make a call to this phone and wait at least 10 seconds before taking the call. The appropriate EHS mode should now be installed.
If the automatic configuration has not worked, please select DHSG mode manually.
Set the phone set-up switch to position "A".
Remove the cover from the base of the Jabra PRO 9450 and make a call with the headset, to a colleague for example. If you are too loud or too quiet to the person you are calling, please use the volume adjuster until you achieve the optimum volume level.
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