REGISTER YOUR PRODUCT TO GET OPTIMIZED SUPPORTWant to be the first to know about new software and other updates for your Jabra product? If so, register it now.

Register now

No Quick Start Guides available for this product
Video tutorials
Video tutorials

How to use a Jabra headset with Avaya Scopia

In this video we would like to show you how to make a Jabra headset the default audio device in Avaya Scopia. Video in English

Was this useful?

Thank you for your feedback

If you need technical assistance, please click here for contact information

Thank you for your feedback

If you need technical assistance, please click here for contact information

Help Us Get Better

Tell us what you are experiencing

How can we make this more useful for you?

Send Cancel
There is no troubleshooting available for this product
Frequently Asked Questions
Frequently Asked Questions

FAQ - Top 5 questions

  • Does the Jabra LINK 180 work with all computers and desk phones?

    The Jabra LINK 180 is fully compatible with Microsoft Windows and Mac, as well as all leading desk phones (Avaya, Siemens,  Nortel, etc.) and softphones (MSOC, CIPC, MSN, Skype etc.)​.

    Was this useful?

    Thank you for your feedback

    If you need technical assistance, please click here for contact information

    Thank you for your feedback

    If you need technical assistance, please click here for contact information

    Help Us Get Better

    Tell us what you are experiencing

    How can we make this more useful for you?

    Send Cancel
  • Is Jabra LINK 180 compatible with Windows 7?

    ​Yes, the Jabra LINK 180 is compatible with Windows 7.

    Was this useful?

    Thank you for your feedback

    If you need technical assistance, please click here for contact information

    Thank you for your feedback

    If you need technical assistance, please click here for contact information

    Help Us Get Better

    Tell us what you are experiencing

    How can we make this more useful for you?

    Send Cancel
  • Does Jabra LINK 180 support wideband?

    ​Yes, the Jabra LINK 180 is designed to support wideband both on the transmit and receive side in PC and telephone modes.

    Was this useful?

    Thank you for your feedback

    If you need technical assistance, please click here for contact information

    Thank you for your feedback

    If you need technical assistance, please click here for contact information

    Help Us Get Better

    Tell us what you are experiencing

    How can we make this more useful for you?

    Send Cancel
  • Does the Jabra LINK 180 offer a mute functionality?

    Mute functionality is not an intended feature of the Jabra LINK 180. However you may add an inline mute switch by connecting the Jabra product no. 8855-00-00 between the quick disconnect (QD) on the headset and the QD on the cable connected to the Jabra LINK 180 device.

    Was this useful?

    Thank you for your feedback

    If you need technical assistance, please click here for contact information

    Thank you for your feedback

    If you need technical assistance, please click here for contact information

    Help Us Get Better

    Tell us what you are experiencing

    How can we make this more useful for you?

    Send Cancel
  • What compatibility settings does my Jabra LINK 180 provide?

    The compatibility switch on the Jabra LINK 180 is used to setup this device to a specific deskphone. Please find overview of possible settings below:

    • Position A: (most common setting used on phones)
    • Position B: (Cisco and some Avaya phones*)
    • Position C: (Ascom and Astra Office phones)
    * To connect to Avaya 96xx phones, a Jabra GN1216 cord is furthermore required.​

    Was this useful?

    Thank you for your feedback

    If you need technical assistance, please click here for contact information

    Thank you for your feedback

    If you need technical assistance, please click here for contact information

    Help Us Get Better

    Tell us what you are experiencing

    How can we make this more useful for you?

    Send Cancel

FAQ - all questions

  • Compatibility

    • Does the Jabra LINK 180 work with all computers and desk phones?

      The Jabra LINK 180 is fully compatible with Microsoft Windows and Mac, as well as all leading desk phones (Avaya, Siemens,  Nortel, etc.) and softphones (MSOC, CIPC, MSN, Skype etc.)​.

      Was this useful?

      Thank you for your feedback

      If you need technical assistance, please click here for contact information

      Thank you for your feedback

      If you need technical assistance, please click here for contact information

      Help Us Get Better

      Tell us what you are experiencing

      How can we make this more useful for you?

      Send Cancel
    • Is Jabra LINK 180 compatible with Windows 7?

      ​Yes, the Jabra LINK 180 is compatible with Windows 7.

      Was this useful?

      Thank you for your feedback

      If you need technical assistance, please click here for contact information

      Thank you for your feedback

      If you need technical assistance, please click here for contact information

      Help Us Get Better

      Tell us what you are experiencing

      How can we make this more useful for you?

      Send Cancel
  • Features

    • Does Jabra LINK 180 support wideband?

      ​Yes, the Jabra LINK 180 is designed to support wideband both on the transmit and receive side in PC and telephone modes.

      Was this useful?

      Thank you for your feedback

      If you need technical assistance, please click here for contact information

      Thank you for your feedback

      If you need technical assistance, please click here for contact information

      Help Us Get Better

      Tell us what you are experiencing

      How can we make this more useful for you?

      Send Cancel
    • Does the Jabra LINK 180 offer a mute functionality?

      Mute functionality is not an intended feature of the Jabra LINK 180. However you may add an inline mute switch by connecting the Jabra product no. 8855-00-00 between the quick disconnect (QD) on the headset and the QD on the cable connected to the Jabra LINK 180 device.

      Was this useful?

      Thank you for your feedback

      If you need technical assistance, please click here for contact information

      Thank you for your feedback

      If you need technical assistance, please click here for contact information

      Help Us Get Better

      Tell us what you are experiencing

      How can we make this more useful for you?

      Send Cancel
  • Installation

    • What compatibility settings does my Jabra LINK 180 provide?

      The compatibility switch on the Jabra LINK 180 is used to setup this device to a specific deskphone. Please find overview of possible settings below:

      • Position A: (most common setting used on phones)
      • Position B: (Cisco and some Avaya phones*)
      • Position C: (Ascom and Astra Office phones)
      * To connect to Avaya 96xx phones, a Jabra GN1216 cord is furthermore required.​

      Was this useful?

      Thank you for your feedback

      If you need technical assistance, please click here for contact information

      Thank you for your feedback

      If you need technical assistance, please click here for contact information

      Help Us Get Better

      Tell us what you are experiencing

      How can we make this more useful for you?

      Send Cancel
  • Technologies

    • Why is it important to update headset firmware?

      Firmware updates usually improve performance and sometimes add new functionalities to your device. To update the firmware:
      Launch Jabra Firmware Updater installed with Jabra PC Suite, and follow the Firmware Updater wizard.
      You can also check for updates via Jabra Control Center > Help > Check for Updates.

      Was this useful?

      Thank you for your feedback

      If you need technical assistance, please click here for contact information

      Thank you for your feedback

      If you need technical assistance, please click here for contact information

      Help Us Get Better

      Tell us what you are experiencing

      How can we make this more useful for you?

      Send Cancel
  • Other

    • How is the Jabra LINK 180 powered?

      The Jabra LINK 180 is powered via the USB cable to the computer, without the need for a separate power supply.​

      Was this useful?

      Thank you for your feedback

      If you need technical assistance, please click here for contact information

      Thank you for your feedback

      If you need technical assistance, please click here for contact information

      Help Us Get Better

      Tell us what you are experiencing

      How can we make this more useful for you?

      Send Cancel
    • How to find the firmware version of my device?

      1. ​Make sure you have the latest Jabra PC Suite.
      2. Then go to Start and open Jabra PC Suite Control Center or right-click on the Jabra PC Suite icon on the right side of the quick-start menu.
      3. Go to the Help function and click on About Jabra.... The firmware version appears.

      Download the latest release of Jabra PC Suite 

      Was this useful?

      Thank you for your feedback

      If you need technical assistance, please click here for contact information

      Thank you for your feedback

      If you need technical assistance, please click here for contact information

      Help Us Get Better

      Tell us what you are experiencing

      How can we make this more useful for you?

      Send Cancel
Download area
Download area

Firmware & software (Windows)

File description Language Release date Version File size Release notes
Jabra PC Suite English 10/10/2014 2.15 38,5 MB Download

Improved integration for:

  • Counterpath Bria softphone (driver enhancements and bug fixes)

New features and enhancements:

  • Jabra EVOLVE 20, 40, 65 and 80 product support in Jabra Control Center (EVOLVE 40 and 80 connects via and shows as EVOLVE LINK controller)
  • Jabra LINK 230 and 260 product support in Jabra Control Center
  • Jabra LINK 14201-41 product support in Jabra Firmware Updater (Jabra LINK 14201-41 shows as LINK 14201-33/41)
  • Jabra PC Suite SDK version 1.6 (EVOLVE features supported) (SDK backwards compatibility issues fixed)

System requirements & Compatibility:
See help file in JPCS or Installation guide: http://www.jabra.com/pcsuite

Manuals

Documentation for download Language File format File size
Datasheet English PDF 1,3 MB Download
Declaration of Conformity English PDF 74,2 KB Download
Quick Start Guide English PDF 615,4 KB Download
header
body