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In this video we would like to show you how to make a Jabra headset the default audio device in Avaya Scopia. Video in English
There are two ways of powering the Jabra LINK 850. You can either choose to connect the LINK 850 to the USB port of you computer. The USB cable is in the box.
Or you can buy an extra AC power supply which will connect mains power to micro USB.
The Jabra LINK 850 features a powerfull DSP. The DSP gains the input signal to a certain level and makes sure that the audio is not too loud, so your hearing get's damaged. If the input signal is too high (the telephone plays too loud) and the LINK 850 gains it, it reaches the upper limit and the audio get's distorted. To solve this issue, lower the volume of the phone to a medium level and use the LINK 850 to turn up the volume.
No, as the Jabra LINK 850 features both a DSP and USB chipset, it needs power to be operational.
At the bottom of the Jabra LINK 850 there is a knob which can be positioned from 1-9. The default setting when you un-pack the unit is setting 2. To gain the microphone signal, dial a colleague or friend, turn the knob clockwise towards position 9. When an acceptable level is reached, lower the microphone gain a bit to secure the unit is not transmitting too much.
At the bottom of the Jabra LINK 850, there is a switch which operates between Icons of shields. Default setting is one shield. This setting means that the unit is offering basic Peakstop protection, no signals exceeding 118 dB. When moving the switch to the double shield icon, the unit delivers maximum protection, which is in line with the EU noise-at-work directive. When this is activated, the unit will not play louder than 85dB in average over a 8 hours working day. This we call long period protection. When the double shield icon is activated the user is also protected by Peakstop. This we call short period protection.
To check for firmware and update your Jabra Device you need to have Jabra Direct installed.
For some Jabra Link EHS adapters you need a micro USB cable to connect the adapter to the PC.
Please follow these steps:
1. Open Jabra Direct.
2. If a firmware update is available for your Jabra device this will be indicated on the main screen.
3. To update or to manually check for new firmware click on the Firmware Updater icon.
4. The Jabra Direct Firmware Updater will open in a new window.
5. Select your device and click on the Next button.
Note: To update devices like e.g. Jabra Motion or Jabra Stealth they need to be connected directly to the PC with a USB cable.
6. Click on the Download button and when the download is done click on the Next button.
7. Follow the on-screen instructions. Do not unplug your device while preforming a firmware update.
Note: If using a Jabra USB dongle with your device e.g. Jabra Motion UC or Jabra Stealth UC it is recommended to update both the headset and dongle at the same time. The PC must be connected to the internet to download the latest firmware.
There are two ways to turn on the power for the Jabra Link 850 or 860. You can connect the Jabra Link 850 or 860 to a USB port on your PC (the USB cable is supplied in the box). You can also purchase an AC power supply and connect to a micro USB port.
At the top of the Jabra Link 850 or Link 860, there is a manual switch that has the icons for desk phone and PC. The default setting is desk phone mode. When moving the switch into PC mode, audio is received and transmitted to and from the PC.
No. The Jabra Link 850 or 860 features both a DSP and USB chipset, so it needs power to operate.
To attach the Jabra Link 850 or 860 to a table, you must first remove the circular plate on the bottom of the unit. Do this by turning it to the unlock position. In the box is an envelope with an attachment plate and a small screw. Find the correct location on the table, use the screw to fix the attachment plate, and then place the unit on top of it. Now turn the unit into place, so it is locked to the table.
To ensure that the Link 850 receives a constant level of input signal from the PC, the Windows settings have been disabled. Speaker volume is adjusted on the unit, and there is no volume synchronization between the unit and Windows. In this way, there is not double adjustability. The microphone gain is also adjusted on the unit.
To find the firmware version of your headset, follow these steps:
Digital Signal Processing is technology integrated in Jabra products to enhance audio quality and protect users from exposure to sound spikes.
New features and enhancements:
Enhanced Audio Quality.
New Jabra audio devices supported:
Improved softphone integration for:
Jabra Direct enhancements
System requirements & Compatibility:
See the Jabra Direct datasheet, page 3: Datasheet