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In this video we would like to show you how to make a Jabra headset the default audio device in Avaya Scopia. Video in English
There are two ways to supply power to the Jabra Link 850. You can connect the Link 850 to the USB port of your computer using the USB cable that is in the box. Or you can purchase an extra AC power supply that connects the mains power to the micro USB port on the Link 850.
No. The Jabra Link 850/860 features both a DSP and USB chipset, so it needs power to operate.
To attach the Jabra Link 850 or 860 to a table, you must first remove the circular plate on the bottom of the unit. Do this by turning it to the unlock position. In the box is an envelope with an attachment plate and a small screw. Find the correct location on the table, use the screw to fix the attachment plate, and then place the unit on top of it. Now turn the unit into place, so it is locked to the table.
At the top of the Jabra Link 850 or Link 860, there is a manual switch that displays icons for a desk phone and a PC. The default setting is the desk phone mode. When you set the switch to PC mode, audio is then received and transmitted to and from the PC.
DSP is used in Jabra headsets to enhance the audio quality of the human voice and to reduce noise. Audio quality is improved for both the wearer of the Jabra headset and the person on the other end of a call.
There are two ways to turn on the power. You can connect the Jabra Link 850 or 860 to a USB port on your PC by using the micro USB cable that is supplied in the box. You can also purchase a Jabra AC power supply to connect to the micro USB port.
To ensure that the Link 850 receives a constant level of input signal from the PC, the Windows settings have been disabled. Speaker volume is adjusted on the unit, and there is no volume synchronization between the unit and Windows. In this way, there is not double adjustability. The microphone gain is also adjusted on the unit.
Try to manually select your Jabra headset as the default audio device. To change the audio settings in Windows, follow these steps:
No. The Jabra Link 850 or 860 features both a DSP and USB chipset, so it needs power to operate.
The Jabra Link 850/860 features a digital signal processor (DSP). The DSP sets the input signal to a certain level and makes sure the audio is not too loud. If the input signal is too high (the volume of the telephone is too loud), distortion may result. To resolve this issue, lower the volume of the phone to a medium level, and then use the Link 850/860 to raise the volume.
To find the firmware version of your headset, follow these steps:
Use the knob located on the underside of the Jabra Link 850/860. The default setting when you unpack the unit is 2, but you can select from settings 1 through 9.
To adjust the microphone signal, make a call, and then turn the knob clockwise toward position 9 until you reach an acceptable level.
On the bottom of the Jabra Link 850, is a switch that alternates between the following settings:
To check for firmware and update your Jabra device, you must have Jabra Direct installed on your PC. To update devices such as Jabra Motion or Jabra Stealth, they must be connected directly to the PC using a USB cable. For some Jabra Link EHS adapters, you may need a micro USB cable to connect the adapter to the PC. Follow these steps:
Note: If you are using a Jabra USB dongle with your Jabra device (such as Jabra Motion UC or Jabra Stealth UC) it is recommended that you update both the headset and the dongle at the same time. The PC must be connected to the Internet to download the latest firmware.
New features and enhancements:
Enhanced Audio Quality.
Improved softphone integration for:
Improved Jabra audio device support for:
System requirements & Compatibility:
See the Jabra Direct datasheet, page 3: Datasheet