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In this video we would like to show you how to make a Jabra headset the default audio device in Avaya Scopia. Video in English
The models that are certified for Microsoft Skype for Business (Lync), support Microsoft Skype for Business in Plug and Play mode. These models support features to answer and end calls, adjust volume, and mute.
If you are not using Microsoft Skype for Business, use the standard UC model.
To set up features for remote call control and presence status, install Jabra Direct.
To pair using NFC, follow these steps:
You can order accessories and parts on the Jabra Accessories page. Enter the name of your Jabra device in the search field (for example, Jabra Revo Wireless), and then browse the available accessories and parts.
For safety reasons, you should not use your headset while it is charging. Allow it to charge fully, disconnect it from the charger, and then your headset is ready for use.
To use your Jabra device to control calls on your softphone, download and install Jabra Direct, and then personalize the settings. If these features do not work with Skype for Business, make sure to first accept the integration with Jabra Direct.
Note: You can verify the softphone models that are supported on the Jabra Direct product page at www.jabra.com/direct.
There are two ways to pair your Jabra Pro 9x5 BT with your Jabra Link 360.
To pair manually, follow these steps:
To pair using Jabra Direct, follow these steps:
You can pair your Jabra Pro 9x5 series headset with your mobile phone in two ways.
To pair using the headset base, follow these steps:
To pair using the headset, follow these steps:
To set your softphone as the preferred softphone in Jabra Direct, follow these steps:
Note: If you are using a Jabra Pro 9470, 9465, 9460, Jabra Go 6470, Jabra Dial 550, or Jabra Motion Office, the preferred softphone selected in Jabra Direct will override the softphone selected on the device itself.
Jabra Direct will try to set the default softphone automatically. To change to Avaya One-X Communicator manually, follow these steps:
Note: Make sure your softphone is active and logged in so it can be detected by Jabra Direct. See a list of compatible softphones on www.jabra.com/direct.
Jabra Direct will try to set the default softphone automatically. To change to Cisco IP Communicator manually, follow these steps:
Note: Make sure your softphone is active and logged on, so it is detected by Jabra Direct. See a list of compatible softphones on www.jabra.com/direct.
Jabra Direct will try to set the default softphone automatically. To change to Skype, follow these steps:
Note: Make sure your softphone is active and logged in, so that it can be detected by Jabra Direct. See a list of compatible softphones on www.jabra.com/direct.
Follow these steps:
Note: Make sure your softphone is active and logged in for Jabra Direct to show it is available and ready. See a list of compatible softphones on www.jabra.com/direct.
Important: When the Avaya Communicator for Microsoft Lync 2013 Integration is installed, Microsoft Lync 2013 call controls do not work.
Jabra Direct will try to set the default softphone automatically. To change to IBM Sametime, follow these steps:
Note: Make sure your softphone is active and logged in, so it can be detected by Jabra Direct. See a list of compatible softphones on www.jabra.com/direct.
You can define this setting by following these steps:
Select one of the following methods:
Note: The base needs to be turned on when you dock the new primary headset.
Try to manually select your Jabra headset as the default audio device. To change the audio settings in Windows, follow these steps:
Yes, you can disable the ringtone in your headset by following these steps in Jabra Direct:
You may need to adjust the positioning of the boom arm. This is especially important when you use a headset that has a noise-cancelling microphone, which must be positioned close to the mouth.
Alternatively, adjust the volume of the microphone on the base. Refer to the Quick Start Guide or User Manual for more information.
Yes, you can use your Jabra Pro 93(x) to stream audio from your PC, for example music or internet radio, by following these guidelines:
To find the firmware version of your headset, follow these steps:
You can change the audio protection level in Jabra Direct using the following steps:
1. Open Jabra Direct.
2. Click Settings.
3. Scroll down to Audio protection (IntelliTone) and select the level to use.
4. Click Apply.
When you reset your headset to the default settings, the previous settings will be deleted.
To reset using Jabra Direct, follow these steps:
Note: To reset the Jabra Evolve 65, it must be connected to a PC using a USB cable.
To reset using the touchscreen, follow these steps:
Firmware updates usually improve the performance of your Jabra device, and sometimes they add new functionality.
Note: To update some devices such as Jabra Link EHS adapters, Jabra Motion, or Jabra Stealth, they need to be connected directly to your PC by using a micro USB or USB cable.
To check for new firmware, follow these steps:
Note: If you are using a Jabra USB dongle with your device, such as a Jabra Motion UC or Jabra Stealth UC, it is recommended to update both the headset and the dongle at the same time. Your PC must be connected to the Internet to download the latest firmware.
To check for firmware and update your Jabra device, you must have Jabra Direct installed on your PC. To update devices such as Jabra Motion or Jabra Stealth, they must be connected directly to the PC using a USB cable. For some Jabra Link EHS adapters, you may need a micro USB cable to connect the adapter to the PC. Follow these steps:
Note: If you are using a Jabra USB dongle with your Jabra device (such as Jabra Motion UC or Jabra Stealth UC) it is recommended that you update both the headset and the dongle at the same time. The PC must be connected to the Internet to download the latest firmware.
Yes, you can adjust some of the main settings such as range, audio protection, and auto sleep mode. To use the voice guided setup menu, follow these steps:
DSP is used in Jabra headsets to enhance the audio quality of the human voice and to reduce noise. Audio quality is improved for both the wearer of the Jabra headset and the person on the other end of a call.
These guidelines apply to the use of batteries in general, and do not apply specifically to their use with Jabra headsets. To preserve and store rechargeable batteries, use the following guidelines:
If you handle or store rechargeable batteries incorrectly, their lifetime may be reduced.
Yes, Jabra headsets are safe to use. All Jabra headsets feature a technology that protects the user against sudden, loud sound spikes.
Many acoustic experts define acoustic shock as exposure to sounds over 135 dB SPL, even though lower sounds can damage the hearing. All Jabra headsets cut off sounds at 118 dB SPL RMS (Root Mean Square).
The Jabra Biz 2400 USB features technology that ensures safe average sound levels, making it the world’s first corded USB headset with built-in compliance to the strict noise-at-work regulations enforced in the EU. Used with the Jabra GN8210 digital amplifier, the Jabra Biz 2400 IP and Jabra Biz 2400 headsets also comply with international health and safety directives to protect users against the dangers associated with long-term cumulative exposure to noise.
New features and enhancements:
Improved softphone integration for:
Improved Jabra audio device support for:
System requirements & Compatibility:
See the Jabra Direct datasheet, page 3: Datasheet