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Quick Start Guide
Quick Start Guide
  • Discover

    Image
  • Charge

    • USB cable

      In this section we show you how to charge your headset with a USB cable.
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  • Connect

    • Bluetooth

      1. Hold the On/Off/Pairing switch in the Pairing position for 3 seconds.
      2. Pairing mode will be announced in the headphones, and the Bluetooth light will flash blue.
      3. Follow the voice-guided pairing instructions to pair to your Bluetooth device.
      Note: If asked for a pin code or passkey the code is 0000 (four zeros).
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    • NFC

      1. Ensure NFC and Bluetooth is enabled on your mobile device.
      2. Turn on your Jabra device
      3. Locate and tap the NFC zone on your mobile device against the Jabra´s NFC zone. The devices will connect.
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    • PC/Mac via USB

      USB (Plug & Play) Want to play music from your PC? Find a free USB slot on your PC and plug your Jabra to it.
      Tip: You can connect to your phone wirelessly and to your PC via USB at the same time.
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    • Connect your Jabra to any audio device with a 3.5 mm Jack Connector, using the supplied audio cable. Microphones and speakers volume can be disabled, depending on your product when connected via the 3.5 mm Jack Connector (The volume can still be adjusted using the connected device).
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  • Wear

    • Over the head

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    • Adjust

      In this section we show you how to wear/adjust your headset.
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  • Use

    • Power On/off

      In this section we show you how to turn on your device.
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    • Answer/end call

      Tap the Multi-function button.

      Phone dependent
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    • Volume control

      In this section we show you how to use the volume.
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    • Skip track

      HTML Online Editor Sample

      Double-tap the front or back of the Turntable Touch Controls to skip track forwards or backwards.

      Phone depended feature
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    • Play/pause

      HTML Online Editor Sample

      Tap the Multi-function button.

      Phone depended feature
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Video tutorials
Video tutorials

How to connect (pair) Jabra Revo Wireless to a mobile device

Watch the “Hands-on with Jabra Support” tutorial video. In this video, we will show you how to connect (pair) your Jabra Revo Wireless to a mobile device. Video in English

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There is no troubleshooting available for this product
Frequently Asked Questions
Frequently Asked Questions

FAQ - Top 5 questions

  • Why can I use my Jabra headset for phone calls but not hear music through it?

    Verify that your mobile phone supports the A2DP Bluetooth profile. Also, verify in the Bluetooth settings that the headset is selected for media streaming.

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  • How do I pair my Jabra Revo Wireless with my mobile phone?

    The first time you turn on your Jabra Revo Wireless, it is ready to pair with your mobile phone. Follow the voice-guided instructions to pair.

    To pair with a new or second mobile phone, follow these steps:

    1. Enable Bluetooth on your mobile phone.
    2. On the Jabra Revo Wireless, hold (3 seconds) the On/off/pairing switch in the "pairing" position until the Bluetooth light flashes blue.
    3. Follow the voice-guided instructions to pair with your mobile phone. Enter "0000" (4 zeros) if you are asked for a pin code.

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  • How do I pair my Jabra Revo Wireless with my mobile phone using NFC?

    To pair using NFC, follow these steps:

    1. Turn on NFC and Bluetooth on your mobile phone.
    2. Turn on your Jabra Revo Wireless by setting the On/off/pairing switch to the "on" position.
    3. Locate the NFC zone on your Jabra Revo Wireless and on your mobile phone.
    4. Gently tap or slide the NFC zone on your Jabra Revo Wireless against the NFC zone on your mobile phone. Your mobile phone may prompt you to accept the pairing.



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  • How do I reset my Jabra Revo Wireless?

    When you reset your Jabra Revo Wireless, the list of devices that have been paired with it is cleared. Follow these steps to reset:

    1. Turn on your Jabra Revo Wireless by setting the On/off/pairing switch to the “on” position.
    2. Simultaneously press and hold (10 seconds) the Jabra Sound button and the Multi-function button. The Jabra Revo Wireless is now reset and is ready to pair again.

    3. RevoWireless_1

    Note: When your Jabra Revo Wireless has been reset, you will need to re-pair it with your mobile phone. Remember to delete the previous pairing before you re-pair.

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  • How do I obtain accessories for my Jabra device?

    You can order accessories and parts on the Jabra Accessories page. Enter the name of your Jabra device in the search field (for example, Jabra Revo Wireless), and then browse the available accessories and parts.

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FAQ - all questions

  • Pairing with Bluetooth

    • How do I pair my Jabra Revo Wireless with my mobile phone?

      The first time you turn on your Jabra Revo Wireless, it is ready to pair with your mobile phone. Follow the voice-guided instructions to pair.

      To pair with a new or second mobile phone, follow these steps:

      1. Enable Bluetooth on your mobile phone.
      2. On the Jabra Revo Wireless, hold (3 seconds) the On/off/pairing switch in the "pairing" position until the Bluetooth light flashes blue.
      3. Follow the voice-guided instructions to pair with your mobile phone. Enter "0000" (4 zeros) if you are asked for a pin code.

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    • How do I pair my Jabra Revo Wireless with my mobile phone using NFC?

      To pair using NFC, follow these steps:

      1. Turn on NFC and Bluetooth on your mobile phone.
      2. Turn on your Jabra Revo Wireless by setting the On/off/pairing switch to the "on" position.
      3. Locate the NFC zone on your Jabra Revo Wireless and on your mobile phone.
      4. Gently tap or slide the NFC zone on your Jabra Revo Wireless against the NFC zone on your mobile phone. Your mobile phone may prompt you to accept the pairing.



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  • Audio

    • Why can I use my Jabra headset for phone calls but not hear music through it?

      Verify that your mobile phone supports the A2DP Bluetooth profile. Also, verify in the Bluetooth settings that the headset is selected for media streaming.

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    • Why do I hear static noise?

      Bluetooth is a radio technology, so it is sensitive to objects that are placed between paired devices and can block radio signals. To avoid poor sound quality, it is recommended that the distance between paired devices does not exceed 33 feet (10m), and that objects placed between the devices is avoided.

      The following are examples of objects that can block radio signals:

      • Walls
      • Doors
      • Windows
      • Environments with massive presence of Wi-Fi

      Low battery capacity in the Jabra headset and mobile phone may also affect the range.

      Note: Some Jabra headsets support a longer range, but are dependent on the mobile phone that it is paired with.

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    • Why do I hear static on my Jabra Bluetooth headset?

      All wireless devices may be susceptible to interference which may affect performance. To eliminate static, try the following steps:

      1. Keep the headset on the same side of your body as your mobile phone.
      2. Avoid placing your mobile phone in a back pocket.
      3. Make sure there is a direct line of sight between your headset and phone. The Bluetooth signal may have difficulty transmitting through walls and other objects. Static or interference is sometimes environmental and can be caused by for example, computers, microwave ovens, and Wi-Fi.

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  • Features

    • How do I reset my Jabra Revo Wireless?

      When you reset your Jabra Revo Wireless, the list of devices that have been paired with it is cleared. Follow these steps to reset:

      1. Turn on your Jabra Revo Wireless by setting the On/off/pairing switch to the “on” position.
      2. Simultaneously press and hold (10 seconds) the Jabra Sound button and the Multi-function button. The Jabra Revo Wireless is now reset and is ready to pair again.

      3. RevoWireless_1

      Note: When your Jabra Revo Wireless has been reset, you will need to re-pair it with your mobile phone. Remember to delete the previous pairing before you re-pair.

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    • How do I charge my Jabra headset?

      Use the supplied USB cable to charge your headset on a computer. Some computers may have a dedicated USB charging port, which is identifiable by its yellow color or a battery icon next to it. For more information, refer to the user manual for your computer.

      Some computers use a USB suspend mode to save power. This may cut off power, so the headset cannot be charged on the USB port, even though the light indicator on the headset shows that it is charging.

      If the battery level on the headset has not changed after charging for two hours, you can use the following alternative charging methods.

      Jabra options:
      Purchase a Jabra AC adapter or Jabra car charger online here or at a nearby retailer.

      Third party options:
      Use a third party Micro-USB charger to charge your headset on your mobile phone. A third party charger should meet the following requirements:

      • A mono/stereo Bluetooth headset, such as Jabra Stealth or Jabra Sport Pulse Wireless, is charged by a charger/cable that supports a minimum of 500mA and a maximum of 2100mA.
      • Speakerphones/music speakers, such as Jabra Speak 450 or Jabra Solemate Mini, are charged by a charger/cable that supports a minimum of 500mA and a maximum of 2100mA.
      • In-car speakerphones, such as Jabra Tour, are charged by a charger/cable that supports a minimum of 750mA and a maximum of 2100mA.
      • The Jabra Solemate and Jabra Solemate 2nd generation with NFC are charged by a charger/cable that supports a minimum of 1000mA and a maximum of 2100mA.
      • For the Jabra Solemate Max, only the original AC adapter is recommended. See accessories online here

      When using a third party charger, make sure that the charger is certified for use in the country you are located in, and that you use the correct plug for the country you are located in.

      Note: Charging time may vary depending on the output of the charger.

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    • Why does my headset not charge when it is connected to my computer?

      Some computers use a USB suspend mode to save power. This may cut off power, so the headset cannot be charged on the USB port.

      Some computers may have a dedicated USB charging port, which is identifiable by its yellow color or a battery icon next to it. For more information, refer to the user manual for your computer.

      You can also use the following alternative charging methods:

      Jabra options:
      Purchase a Jabra AC adapter or Jabra car charger online here or at a nearby retailer.

      Third party options:
      Use a third party Micro-USB charger to charge your headset on your mobile phone. A third party charger should meet the following requirements:

      • A mono/stereo Bluetooth headset, such as Jabra Stealth or Jabra Sport Pulse Wireless, is charged by a charger/cable that supports a minimum of 500mA and a maximum of 2100mA.
      • Speakerphones/music speakers, such as Jabra Speak 450 or Jabra Solemate Mini, are charged by a charger/cable that supports a minimum of 500mA and a maximum of 2100mA.
      • In-car speakerphones, such as Jabra Tour, are charged by a charger/cable that supports a minimum of 750mA and a maximum of 2100mA.
      • The Jabra Solemate and Jabra Solemate 2nd generation with NFC are charged by a charger/cable that supports a minimum of 1000mA and a maximum of 2100mA.
      • For the Jabra Solemate Max, only the original AC adapter is recommended. See accessories online here

      When using a third party charger, make sure that the charger is certified for use in the country you are located in, and that you use the correct plug for the country you are located in.

      Note: Charging time may vary depending on the output of the charger.

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    • How do I update my Jabra headset using the Windows updater?

      When you update or change language on your headset, you may need to re-pair it with your mobile phone afterward.

      1. On the product support page, select the firmware language from the available versions. Click Download, and then open and run the file. If you are prompted with a security warning, click Yes.



      2. Turn off your headset, and connect it to your PC using the supplied micro USB cable. Click Next.



      3. Accept the terms in the License Agreement, and then click Next.



      4. Follow the onscreen guide.
      5. When the download is completed, click Finish.



      6. Your headset is now updated, and you can disconnect it from your PC.

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    • Can I change the language used for voice guidance and voice commands in the headset?

      Yes, the voice guidance and voice commands used in the headset are available in several languages. You can download the available language packs from the support page for the product.

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  • Compatibility

    • Can I pair my Jabra device with my PC or Mac?

      Pairing your Jabra device with your PC or Mac is highly dependent on the specific model of your computer. Before you connect wirelessly, make sure your PC or Mac meets the following requirements:

      • The appropriate Bluetooth drivers from the manufacturer of your PC or Mac have been installed. Jabra does not supply Bluetooth drivers, and Jabra devices are therefore dependent on the drivers already installed on a PC or Mac.
      • Your PC or Mac supports the Bluetooth profiles that support your Jabra device. The Bluetooth profiles for Jabra devices are listed in the technical specifications that are located on the Jabra product support pages.
      • The latest operating system updates from Microsoft or Apple have been installed on your PC or Mac.

      For more information, visit the support pages for your PC or Mac:


      Microsoft
      Windows 7:
      Add-a-Bluetooth-enabled-device-to-your-computer

      Windows 8:
      http://wiWhy-isnt-windows-finding-device

      Apple
      Mac:
      https://support.apple.com/en-us/HT201171

      Mac OS X Mavericks:
      https://support.apple.com/kb/PH14217?locale=en_US

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  • Accessories

    • How do I obtain accessories for my Jabra device?

      You can order accessories and parts on the Jabra Accessories page. Enter the name of your Jabra device in the search field (for example, Jabra Revo Wireless), and then browse the available accessories and parts.

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  • Technical Information

    • Can I use my headset while it is charging?

      For safety reasons, you should not use your headset while it is charging. Allow it to charge fully, disconnect it from the charger, and then your headset is ready for use.

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    • What is Advanced Audio Distribution Profile (A2DP)?

      Advanced Audio Distribution Profile (A2DP) is a Bluetooth profile that enables multimedia audio communication, such as music, between a Jabra headset and a supported Bluetooth device. A2DP is used in selected Jabra headsets.

      Note: A2DP is not supported by all Bluetooth devices. Check the user manual of your Bluetooth device.

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    • Best practices for rechargeable batteries

      These guidelines apply to the use of batteries in general, and do not apply specifically to their use with Jabra headsets. To preserve and store rechargeable batteries, use the following guidelines:

      • Avoid placing batteries in direct sunlight.
      • Avoid placing batteries in extreme cold.
      • Do not store batteries for extended periods without recharging them, around every 3 months for most products.

      If you handle or store rechargeable batteries incorrectly, their lifetime may be reduced.

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Download area
Download area

Windows

File description Language or Region Release date Version File size Release notes
Firmware 5/8/2013 4.0 3,3 MB Download
  • Performance improvements
  • Added language support
English
French
  • Bug fixes

Manuals

Documentation for download Language or Region File format File size
Declaration of Conformity English PDF 78,8 KB Download
Technical Specification English PDF 1,8 MB Download
User Manual PDF 2,6 MB Download