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Make your softphone talk Jabra

Jabra PC Suite

The Jabra PC Suite drivers enable remote call control with Jabra wireless headsets and the latest generation of IP softphones.

Product features
  • Switch seamlessly between desk and softphone using the same headset
  • Cost-effective migration to Unified Communications
  • Enables use of Jabra desk phone headsets with PC-based softphones
  • Manual switch for simple, hassle-free operation
  • No need to switch headset when taking a call means never missing a call again
  • Compatible with any corded Jabra QD headset
  • Compatible with all leading desk phone and softphone brands
Product details

UC Enablers

Jabra LINK 180 is a manual switch that enables users to answer calls from both desk phones and softphones using the same headset.

Jabra LINK 180 provides a smooth and cost-effective migration path from traditional telephony to Unified Communications. If you already have a deployment of headsets, there is no need to buy new ones.

The switch enables you to answer calls from desk phones and softphones using the same Jabra Quick Disconnect headset. This makes Jabra LINK 180 ideal for offices and contact centers that are in transition to PC-based telephony or use a combination of desk and softphones to maximize operational efficiency.

Variants
Available Variants
  • Jabra LINK 180(180-09)
  • Manual switch for desk phones and softphones
  • Cost-effective migration to Unified Communications
  • Compatible with any corded Jabra QD headset
  • Compatible with all leading desk phone and softphone brands
  • Jabra LINK 220 QD to USB Adapter (220-09)
  • Plug-and-play USB adapter
  • Fits all corded Jabra headsets for desk phones
  • Enhanced digital audio via new DSP
  • Full hearing protection via Jabra PC Suite
  • Jabra LINK 280 QD to USB Adapter (280-09)
  • Plug-and-play USB adapter with built-in Bluetooth
  • Fits all corded Jabra QD headsets for desk phones
  • Flexible in line call control buttons
  • Enhanced digital audio via new DSP
  • Jabra LINK 350 Bluetooth USB Adapter (100-63400000-59)
  • USB Bluetooth adapter for PC based IP telephony
  • Connects any Jabra Mulituse Bluetooth headset to your personal computer or Bluetooth mobile phone
  • Bluetooth range up to 100 meters depending on headset
FAQ

Is the Jabra LINK 220 true Plug and Play?

Yes, with the Jabra LINK 220 and a corded QD headset from Jabra no drivers are needed.

Will the Jabra LINK 220 work on Macintosh?

Yes, through the System preferences on your computer. When inserted you can select the Jabra LINK 220 in the Sound menu under Output and Input.

Will the Jabra LINK 220 work with any Jabra corded headset?

Yes, you can use any corded Jabra headset with a Quick Disconnect (QD) plug.

Does the Jabra LINK 280 offer sound protection?

Yes, in addition to the PeakStop protection in the Jabra corded headset, the Jabra LINK 280 can be setup in accordance with the EU Noise at work regulations through the Jabra PC Suite. Simply go to www.jabra.com/pcsuite and download the Jabra PC Suite.

Can I use my Bluetooth mobile phone with the Jabra LINK 280?

Yes, you can use the mobile phone to connect to the Jabra LINK 280 via Bluetooth. Go to www.jabra.com/pcsuite and download the Jabra PC Suite for easy connection to your mobile phone.

Will I be able to answer/end calls on my Jabra LINK 280 with Skype?

Yes, download our Jabra PC suite to give you the full benefits of sound protections and integration to Skype and other leading soft-phones.

Is there anything for this solution which can influence Jabra GN8210 in bad way that IntelliTone via DSP-function is not working as it should do? For example if you do settings for IntelliTone in the Jabra PC Suite ......

Connecting Jabra GN8210 to PC via Jabra LINK 220 USB adapter should not have any bad influence on Jabra GN8210 theoretically.  Jabra BIZ 2400 USB offers basic protection against peak spikes and Intellitone™ settings of the noise exposure control.
In general, all acoustic protections will be handled by Jabra LINK 220 and it is not required to have Jabra GN8210 in this case.
Jabra LINK 220 version provides 4 different audio protections:
• Level 0 is basic protection against peak spikes based on PeakStop™ technology, which protects users from harmful sound spikes and other loud noises over 118 dB SPL (RMS) or 122 dB SPL max peak value. 
• Level 1 providing less than 4 hours talk time a day
• Level  2 providing 4-8 hours talk time a day
• Level  3 providing more than 8 hours talk time a day (Noise at Work Compliancy)
Solution to connect Jabra GN8210 to PC via Jabra LINK 220 USB adapter is OK to use, but it is not necessary to use 2 acoustic protection systems (because it gives same protection as can be obtained with just one system). If you decide to use this combination, solution shall be tested.

Does the Jabra LINK 220 offer sound protection?

Yes, in addition to the PeakStop protection in the Jabra corded headset, the Jabra LINK 220 can be setup in accordance with the EU Noise at work regulations through the Jabra PC Suite. Simply go to www.jabra.com/pcsuite and download the Jabra PC Suite.

Will the Jabra LINK 280 work with any Jabra corded headset?

Yes, you can use any corded Jabra headset with a Quick Disconnect (QD) plug.

Make your softphone talk Jabra

Jabra PC Suite

The Jabra PC Suite drivers enable remote call control with Jabra wireless headsets and the latest generation of IP softphones.

Firmware Release Note

Released: 01-06-2011
SW version 1.30.0

This is the official SW release for:

Jabra LINK 220 and Jabra LINK 280 with the following product numbers

Jabra LINK 220: 220-09
Jabra LINK 280: 280-09

No known issues in this software.

Updates:

The new version 1.30.0 includes side tone adjustment function.
The new firmware fixes known issue with Cisco phone 8961.
Minor software enhancements have been implemented to achieve utmost software stability.

Support
Support options
Please select from the below available downloads for this product. If you have further questions, please do not hesitate to visit the support section or use the form above if you would like to be contacted
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