To most people, a headset is just one of the many gadgets they use on a daily basis. Yet it takes an impressive amount of testing and development to get that headset into your hands and make sure it works as expected.
In our “Jabra Insider” series, you get a behind-the-scenes look at the often fascinating journey a headset makes from an idea to your ear.
Our first stop is user experience: How do we make sure a headset is intuitive, easy to use, and – of course – comfortable to wear?
Do you like how your headset sits on your ear? Was it easy to figure out what all the buttons do and how to get it working? If so, you have a team of user experience (UX) experts to thank for that.
To find out more about this discipline, I spoke to two Jabra UX experts – Bettina Ridler and Bjarke Just Nonbo. Here’s what they taught me.