Listen to what’s in your blind spot ahead of seeing it

“Seeing is believing” – or so the old expression goes.

While that may be true, I’d like to add an important qualifier: “…but hearing is surviving.”

It’s easy to overlook just how critical our sense of hearing is. Sure, it allows us to be entertained and informed, enables us to communicate clearly and effectively with others and plenty more.

But perhaps more than anything, it helps keep us alive. Continue reading

Why lunch beats Facebook and LinkedIn

Emails, LinkedIn, Facebook, and other digital solutions are great for information sharing but are killing innovation, collaboration, and efficiency in modern knowledge-based companies. It’s time to enter the era of meaningful conversation. I just rediscovered an old book that shows us how.

Just the other day I finished re-reading the New York Times bestseller, “Never eat alone,” written by Keith Ferrazzi. The book is basically a cookbook in achieving success by building and utilizing your personal network to get better jobs, more business, new opportunities, or whatever you crave in life.

The concept is simple: if you build a large personal network, the network will, over time, reward you with more opportunities in life. All you need is to plan your targets and execute your plan, and, of course, buy Mr. Ferrazzi’s book.

“Never eat alone” is about your personal success; re-reading the book made me realize that it also holds a hidden gem for the successful companies of the future. Continue reading

The 28-Hour Hamster Wheel

Knowledge workers spend 28 hours a week answering e-mails or looking for information. But research shows that there are better and faster ways of generating your business results. It’s time to dismantle the hamster wheel, stop hiding behind our screens, and start having meaningful conversations instead. 

My company, just like most others, spends a great deal of time on e-mails. According to the McKinsey Global Institute, the average knowledge worker spends a whopping 28 hours e-mailing, requesting and sending information back and forth. I personally receive well over 200 e-mails a day and often have to spend my evenings answering them all, in order to be able to get my other work done when I’m back in the office.I guess that the lyrics of traditional boy/girl break-up love songs seldom have much to offer in solving today’s management challenges. But just the other day, Cliff Richard’s old hit “We don’t talk anymore” was playing on my car radio, and it got me thinking.

Twenty-eight solid hours! Continue reading

Why Urbanization Will Stop

Urbanization is killing rural villages all over the world. And the new mega-cities are destroying the environment and quality of life. I have an idea how to make this development stop – by creating the perfect community of the future.

It’s the end of civilization as we know it. And it’s one of the largest challenges for most countries in the world.

Urbanization is changing the demographics and economies all over the world. People move to the major cities, leaving the rural areas empty without any prospects for the future. Village houses are unsellable, and rural communities slowly die out, leaving behind only the oldsters and the outcasts. At the same time, prices for housing are exploding in the cities, forcing people to work longer and longer hours in order to make a decent living.  Continue reading

Why You Should Call Someone – NOW!

In these digital times, e-mails seem to have become the order of the day, but why are we more likely to write e-mail after e-mail, when picking up the phone offers so many more opportunities? Has social media numbed our person-to-person conversational skills to the extent that we are so connected that we never talk anymore? We should communicate more in the old-fashioned way – by phone – because we stand to gain significantly from the “meaningful conversation.”


I write A LOT of e-mails. There is no point in denying it – but having said that, I have recently noticed an interesting trend, especially among millennials. In two out of three cases, they wait for a reply on an e-mail, rather than picking up the phone and just calling the person they want to ask a question. How is that effective? Continue reading

OK! I Give Up: Here Are The Secret Numbers That Will Make You Rich

Last week, my blog was all about why you should not be so concerned about your UC deployment reaching financial ROI, and why you should focus on what is does for your company culture. This has set my inbox aglow with questions.

Since last week, I have been on the phone, e-mail, and instant messenger with several readers about last week’s post. I must say that while the interest and the sheer number of comments in my inbox have been stupendous, it has taken up quite a lot of my time to answer the questions. So, I figure that it is time to explain myself, so here goes: this is why you really should deploy UC.

UC: It is great for business, the bottom line, and it will ultimately ensure your company’s productivity, and your employees will love it – in a way that beats Lean projects Continue reading

Why read it, if you can watch it?

In three weeks, my 15-year-old daughter is handing in her 9th grade school project. The assignment is; “Has the world gone crazy?” She has chosen the title of her project to be; “Digitalization of childhood”. She is handing in a video, NOT a written report!

As the year draws to a close, we can look back and note that the past 9 months, we have written a great deal here on the blog. Relevant content on how knowledge workers of all kinds can become super productive and happy agents at work and in their personal life by using the available and soon-to-come technology properly and thoughtfully. However, the next generation will, for the most part, not read a blog like this one – they will prefer a video – or maybe a screen shot, a text of no more than 250 words, or group chat on an open platform. Since you might spend the holidays with your teenager, I have chosen three videos you can watch together!

“The dancing guy” is basically three minute footage from a TED-talk about leadership, and on how an adoption of new behavior takes place. Watch it and follow! Link

A 2:30 minutes animation on how one e-mail becomes 64 e-mails will hopefully start a conversation with your teenager about e-mails, since she is not using it herself. Watch it and explain! Link

The secret about motivation and why autonomy, mastery, and purpose are so important in knowledge work. Daniel Pink’s talk is animated and lasts ten minutes. Link

Happy holidays ….Arrrghhhh 269

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Why Confucius Would Recommend That You Buy Video Equipment

A man will follow your lead till the end of the world, if you let him share the cause. I cannot remember when or where I heard this, but it has been resounding in my head for the past week or so. I think it strikes an essential cord when it comes to successfully managing and developing true excellence from teams, both dispersed and office-based.

Creating a common vision and purpose, one that your teams can make their own, is of ultimate importance if you want commitment, excellence, and perseverance. While this type of commitment is as rare and precious as diamonds, it can be yours with a little planning.This is why I suggest that you take the advice of the fourth century Chinese philosopher, Confucius, and buy some video equipment. Continue reading

Switch Off for Business’ Sake!

The expectation of being online around the clock is a fact of corporate life. However, in my opinion, constant availability has a few significant flaws that I think are bad for us as people and bad for business.

I was at the dentist the other day, sitting in the waiting room, waiting my turn; I picked up the latest issue of Time Magazine from the surprisingly well-stocked and up to date magazine collection. The lead story of the issue was about how wearables are going to change the way we are online,

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Are Your Employees Really Using UC?

by Pete Fox, President of Jabra North America
Getting your UC to work is one thing; making it the key tool for your employees is quite another. Making the cultural change happen is not a one-man job – you will need help!


UC is great! I use it every day. I think it makes sense in a modern organization to cut costs on telephony, manage disbursed teams, and get all the benefits that the software offers. At Jabra, we could literally not do without it. Here in North America, we’ve built our people strategy around the existence of UC, by hiring the right person for the role, considering geography as a secondary criteria.  We believe that the war on talent requires employers to be flexible about work location.

Continue reading