With Latest Upgrade, Joining the Team Makes More Sense than Ever!

If you currently collaborate using Microsoft Teams, or are thinking of adopting Teams, here’s some great news! You can now control your Microsoft Teams experience directly from your Jabra audio devices.

The pace of change in the online collaboration space has gone from super-fast to downright dizzying.

At least that’s the conclusion I’m drawing from Microsoft’s announcement that it is integrating the ability to control calls directly from audio devices into its Microsoft Teams collaboration tool.  Continue reading

Google Searches Leave Customer Service with the Tough Calls

Thanks to the explosion of information online, customers are more knowledgeable – and more demanding – than ever. Here’s how to make sure that “hyper-informed customers” also remain loyal, satisfied ones.

At the dizzying rate information accumulates online, we see a staggering rise of what I call “hyper-informed customers” – those who diligently scour social media, blogs, review sites and more to know virtually all there is to know about our products and services. Continue reading

Why Bird Sounds Make Us More Productive

It’s time to incorporate nature into the workday. Find out how the natural sounds featured in the “Focus on Work” music soundtrack can help relieve stress and make us more productive on the job.

Are noise and distractions in the workplace keeping you from getting your job done? Continue reading

Noise cancellation in headsets: What is it, and how exactly does it work?

Noise cancellation is very much the tech expression of today – at least in the audio world. Every headphone producer seems to be speaking about Active Noise Cancellation (ANC), which pleases us greatly at Jabra because we have a long history of engineering such sound solutions.

We started developing ANC two decades ago, and have today enhanced and improved this technology along with the digital signal processing (implemented via a two-microphone solution) now found in the Jabra Evolve 75.

But what is noise cancellation? How does it work, and how can it help you work? The first thing to note is that there are two types of cancellation – passive and active – and both are important features of the Evolve 75. Continue reading

Introducing the Music that Can Change Your (Work) Life!

Today’s workplace is packed with distractions that keep us from getting our jobs done. It’s time to change that. “Focus on Work,” a free soundtrack from Jabra and Restworks, can help us achieve a blissful state of concentration.

You know the helpless feeling: The critical piece of work in front of you requires your immediate and undivided attention.

But you can’t concentrate. Noisy coworkers, a churning printer and the incessant whirring of the air-conditioning unit – all have overwhelmed your ability to focus.

You feel frustrated, anxious, paralyzed…. Continue reading

Mind the Automation Gap: Why the Human Touch is Critical in the Public Sector

By  Cheryle Walline

Digital automation has made its way to the public sector. But there’s at least one place where human interaction is – and always will be – vital.

The headlines were breathless:

“Most Government Workers Could Be replaced By Robots, New Study Finds”

“Automation Threatens Public Sector”

Continue reading

UC Spells a Trillion-Dollar Opportunity for Public Institutions

By  Cheryle Walline

A trillion-dollar opportunity awaits: By better managing IT projects, public sector entities can offer improved service at a dramatically lower cost. Here’s how to apply the concept to adoption of unified communication technologies.  

 

How many times have we heard that we need to “do more with less,” “work smarter” or “transform the way we work?”

Probably more than we can count – and almost to the point of cliché.

But when respected consulting firm McKinsey & Company turns its sights toward helping the public sector offer improved service at a lower cost, people pay attention. Continue reading

Small Business Week: Finger on the SMB Pulse

By  Yves Dupuis

Those owning or working for a SMB do truly exceptional work. And with more than half of Americans falling into this category, Small Business Week showcases and honors the efforts made by these people. But what makes SMB talents tick?

Jabra appreciates the contributions of this dynamic community and decided to join in the fun of this year’s Small Business Week. Throughout the week of April 30th, we conducted daily Twitter polls (@We_are_Jabra) to learn what inspires SMB workers. From where they concentrate best, to the tools they utilize and the challenges they face, we were treated to an eye-opening experience. Here are some of the key takeaways! Continue reading

Why “Work from Anywhere” Got Bad Press

Despite reports to the contrary, there’s little to fear – and much to gain – from the new way of working known as “Work from Anywhere.”

The headlines were worrying:

“Beware of the Dark Side” to working from anywhere!

Continue reading

Will “Work from Anywhere” Die Before It Even Gets Started?

Just barely in its infancy, the powerful new way of working known as “Work from Anywhere” is already under threat – from the very things that make it possible.

Hooray! We’re working from anywhere these days.

But how long that lasts is anybody’s guess.

“Work from Anywhere” (WfA) may be today’s hottest business concept. You probably know it by one of many other names, including telecommuting, working remotely, work-from-home, work-on-the-go and others. By any name, it’s all the same: Organizations give their employees wide latitude to do their jobs from anywhere they’d like.

Continue reading