Best noise-cancelling headsets for a loud call center

Call centers can get loud. To deal with the background noise, call center employees may opt for noise-cancelling headsets that help them hear and be heard.

Call center agent wearing Jabra Biz 2300

What separates a busy call center from a regular office is the amount of calls people handle on a daily basis. It’s kind of in the name. Call center staff spend their days talking on the phone, surrounded by a lot of noise from their colleagues.

The job of a call center employee quite literally depends on being able to have clear, noise-free conversations with customers and clients. So it’s not too surprising that noise-cancelling headsets are some of the most sought-after tools for a call center. It’s as important to make sure the customer hears you clearly as it is to reduce the amount of noise around you.

That’s where dedicated noise-cancelling headsets for call centers come in. They help you solve two main call center concerns: “Will they hear me?” and “Will I hear them?”

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5 tips to stay “in the zone” at work

Your colleague Suzy is really fun, but she laughs like a screeching seagull. Your colleague Daniel is a nice enough guy, but he’s so loud, people halfway across the world cover their ears when he “whispers.” Your colleague Tom keeps constantly dropping by your desk to tell jokes only he and – regrettably – Suzy find funny.

They’re all great people, but sometimes you really wish they’d just let you work in peace for one single moment. How are you supposed to get anything done when you’re constantly distracted?! Well, here are at least five suggestions.

Man wearing Evolve 80 in the office

Hey! Did you know it’s World Productivity Day on Monday, June 20? Me neither. It’s arguably one of the more obscure celebrations. Productivity day? On a Monday? Ugh! But World Productivity Day is apparently a thing. Which is why, in honor of this occasion, I thought I’d share a few tips on staying productive at work. Continue reading