The way we communicate at work has changed dramatically over the last several years. For many, the desk phone now sits unused in a closet. More people are using rapid-fire communications on Skype for Business, Join.me, Lync, Jabber, and Google Hangouts while wearing their professional headsets and working hands-free.
You might also have a personal USB / Bluetooth speakerphone for those conference calls. If you’re on the move, you might be using a Bluetooth headset to take the call with you once you leave the office.
Some people own and use a number of different headset in parallel, which they acquire based on ad hoc decisions about what they need at the time. This haphazard method is not the best approach for most businesses, Continue reading