FAQ

Why do the Microsoft Teams LED notifications not light up or flash when I am connected to Microsoft Teams?

    Why do the Microsoft Teams LED notifications not light up or flash when I am connected to Microsoft Teams?

    Prerequisites

    The Microsoft Teams LED notifications may not light up or flash when you are connected to Microsoft Teams, for the following reasons.

    • If you first signed into Microsoft Teams and then connected to the Jabra device, the Microsoft Teams LED notifications may not be active. To activate the notifications while you are still connected to the Jabra device, sign out of Microsoft Teams and then sign in again.
    • If Microsoft Skype for Business is also running on your computer, ensure that you sign out of Microsoft Skype for Business, so that only Microsoft Teams is running.