FAQ

How do I set up my Jabra device to work with Avaya Agent for Desktop?

    Product support

    How do I set up my Jabra device to work with Avaya Agent for Desktop?

    Prerequisite
    • Avaya Agent for Desktop version 2.0.6.2.3001 or later

    To select your Jabra device for use with Avaya Agent for Desktop, follow these steps.

    1. Go to Avaya Agent Configuration > Audio.
    2. In Audio Output / Ringer Output, select your Jabra device from the dropdown.
    3. In Audio Advanced Settings > Headset Integration, select Advanced (SDK Native).

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