FAQ
How to connect my Jabra GN9350e with Avaya 2420, 4610, 4620, 4621, 4622, 4625, 4630, 5420, 5610, 5620, 5621, 5625
How to connect my Jabra GN9350e with Avaya 2420, 4610, 4620, 4621, 4622, 4625, 4630, 5420, 5610, 5620, 5621, 5625
Prerequisite:
Jabra GN9350 + Jabra Link 14201-19
In combination with one of the following Avaya phones:
- 2420 from Callmanager Software 4.0 and up
- 4610 / 4620 / 4621 / 4622 / 4625 from Firmware 1.8
- 4630 / 5420 / 5610 / 5620 / 5621 / 5625
Connection:
- Remove your phone’s network cable.
- Connect the EHS adapter to the "EU24/ADJ" socket of your Avaya phone and the "AUX" interface to your Jabra GN9350 base.
- Now insert the 4-pin connection cable into the socket of the Jabra GN9350 base marked with the “phone” and the other end into the “headset” interface of your phone.
- Now you can reconnect the network cable to your phone.
Software setup:
In the LCD Display, set the Jabra GN9350 to "DHSG" and press the OK button.
Base setup:
Set the phone setup switch (A-G) to "A".
Microphone level setup:
We recommend setting the microphone volume in the LCD display to 7 out of 12.
Headset answer/end:
As soon as the dial tone signal can be heard in the headset, you can answer the call by pressing the ”answer/end” button on the headset; by pressing again the call is ended.

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