FAQ

How to connect my Jabra Pro 9450 with Alcatel IP Touch 4028 EE, 4038 EE, 4068 EE

    How to connect my Jabra Pro 9450 with Alcatel IP Touch 4028 EE, 4038 EE, 4068 EE

    Prerequisite:

    Jabra Pro 9450 + Jabra Link 14201-20

    In combination with one of the following phones:

    • IP Touch 4028 EE
    • IP Touch 4038 EE
    • IP Touch 4068 EE

    EE = Extended Edition

     

    Connection:

    1. Insert the RJ10 to RJ10 connection cable supplied with the Jabra Pro 94x0 into the socket marked with the "phone" on your Jabra Pro 94x0 base and the other end into the socket marked with a “phone” on the EHS adapter
    2. Now connect the end of the RJ45 to RJ45 connection cable (EHS adapter) marked in “red” to the socket marked with "AUX" on the EHS adapter to the "AUX" socket on your Jabra Pro 94x0 base.
    3. With the cable marked white D, connect the Headset / Handset socket on your Jabra Link EHS Adapter to the 3.5 mm headset socket on the side of your desk phone.
    4. Now connect the orange RJ12 to RJ12 connection cable marked "A" to the socket of the EHS adapter identified with "COM" as well as with the "bell" socket on your phone.

    Please be aware that the phone will not be fully functional until the colored markings for all cables have been connected to the EHS adapter. See photo.

    You now have the option of setting up the headset on your phone via the automatic or manual configuration.

     

    Automatic configuration:

    To start the automatic configuration, have someone call this phone and wait at least 10 seconds before taking the call. The appropriate EHS mode should now be installed.

    If the automatic configuration has not worked, please select DHSG mode manually.

     

    Base setup:

    Set the phone set-up switch to position "A".

     

     

     

    Microphone level setup:

    Remove the cover from the base of the Jabra Pro 9450 and make a call with the headset, to a colleague for example. If you are too loud or too quiet to the person you are calling, please use the volume adjuster until you achieve the optimum volume level.

      

    Phone setup with system software version 9.xx and higher:

    Settings on the phone are no longer required to use the headset. After correctly adapting the phone plug, a headset symbol must now appear in the “phone display”. Should the headset symbol not appear, please check the following settings:

    Menu > Settings > Phone > Phone plug > Activate/select headset.

     

    Phone setup with system software version below 9.xx:

    Important: The "Force Headset" function on the phone must not be activated as otherwise it will not be possible to receive external calls.

    Menu > Settings > Phone > Phone plug > Force headset OFF.

    Menu > Settings > Phone > Socket > Activate headset.

     

    Dial tone transfer / phone setup:

    Important: The dial tone signal in the headset is only transferred if one of the following ring tones has been selected on your phone Standard / Classic / Cold River / Dooing-Dooing. > Menu > Settings > Dial tone > Internal / External

    In the event that you still do not have a dial tone signal transfer despite setting the correct ring tone, check the following settings:

    Menu > Settings > Phone > Internal / External > other options

    No tone, progressive, bleep tones > all items must be set to "OFF".
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