FAQ

How do I turn off/on call control on my Jabra Biz 2300/2400 II USB using Jabra Direct?

    How do I turn off/on call control on my Jabra Biz 2300/2400 II USB using Jabra Direct?

    Prerequisites

    To turn call control off/on, follow these steps.

    1. In Jabra Direct, click Device settings.

      Biz2300_JD_device settings

    2. Scroll down and expand Softphone (PC).
    3. In Preferred softphone, select None (Audio only).
      When you turn off call control, you can only use the headset as an audio device.

      Biz2300_JD_preferred softphone

    4. Click Apply.


    Note
    Images and text are for guidance purposes only. Actual images and text may vary depending on the device connected and updates to the software.