FAQ
When I manually change audio settings on my Jabra device, why does it not change in Jabra Sound+?
When I manually change audio settings on my Jabra device, why does it not change in Jabra Sound+?
When a setting has been manually applied on your Jabra device, it overrides the current moment in Jabra Sound+. A notification will appear to indicate that the Jabra device and Jabra Sound+ are not synchronised.
To re-synchronise Jabra Sound+ with your Jabra device, follow one of these steps.
- Manually change the setting on your Jabra device to align with the selected moment.
- Change between moments in Jabra Sound+. This will re-apply the moment settings to your Jabra device and synchronise the devices.
- Tap the notification. A pop-up will ask you to confirm the re-synchronisation.
Note:
If you choose not to re-synchronise your Jabra device with Jabra Sound+, your device will continue to use the applied settings even though they will not be accurately displayed in Jabra Sound+.
