How do I set up and use Intelligent Call Transfer using Jabra Direct?

Prerequisites

• Jabra Evolve 40 with firmware version 2.2.0 or later
• Jabra Evolve 80 with firmware version 2.2.0 or later
• Jabra Direct version 3.x or earlier

Intelligent Call Transfer allows you to transfer an incoming call on Microsoft Skype for Business to a smartphone. This procedure applies even if you are already on a call or in a meeting.

To set up Intelligent Call Transfer, follow these steps.

1. In Jabra Direct, click Settings.
   
   


2. In Intelligent Call Transfer, select On.
   
   


3. Open Microsoft Skype for Business.
4. Click Tools, Options.
5. Click Phones.
6. Select the Other Phone button.
   
   


7. Enter a valid telephone number. Check with your IT Department or supplier whether a prefix should be used.
   
   


8. Click OK.
9. Click Audio Device.
10. Make sure that your Jabra headset is selected as the default audio device.
    
    

To use Intelligent Call Transfer, follow these steps.

1. When an incoming call arrives, unplug the audio jack from the call control unit.
   
   


2. Connect the audio jack to your mobile phone.
3. Answer the incoming call to complete the transfer.

Note
Images and text are for guidance purposes only. Actual images and text may vary depending on the device connected and updates to the software.