FAQ
When I manually change audio settings on my Jabra device, why does it not change in Jabra Sound+?
When I manually change audio settings on my Jabra device, why does it not change in Jabra Sound+?
When a setting has been manually applied on your Jabra device, it overrides the current Moment in Jabra Sound+. A notification will appear to indicate that the Jabra device and Jabra Sound+ are not synchronized.
To re-synchronize Jabra Sound+ with your Jabra device, follow one of these steps.
- Manually change the setting on your Jabra device to align with the selected Moment.
- Change between Moments in Jabra Sound+. This will re-apply the Moment settings to your Jabra device and synchronize the devices.
- Tap the notification. A pop-up will ask you to confirm the re-synchronization.
Note:
If you choose not to re-synchronize your Jabra device with Jabra Sound+, your device will continue to use the applied settings, although they will not be accurately displayed in Jabra Sound+.
