FAQ

How to connect my Jabra GN9350e with Avaya 1408, 1416, 1608, 1616, 9404, 9408, 9504, 9508, 9608, 9610, 9611G, 9620, 9620C, 9620L, 9621G, 9630, 9630G, 9640C, 9640G, 9641G, 9650, 9650C, 9670

    How to connect my Jabra GN9350e with Avaya 1408, 1416, 1608, 1616, 9404, 9408, 9504, 9508, 9608, 9610, 9611G, 9620, 9620C, 9620L, 9621G, 9630, 9630G, 9640C, 9640G, 9641G, 9650, 9650C, 9670

    Prerequisite:

    Jabra GN9350e + Jabra LINK 14201-20

    In combination with one of the following Avaya phones:

    • 1408 / 1416
    • 1608 / 1616
    • 9404 / 9408
    • 9504 / 9508
    • 9608 / 9610 / 9611G / 9620 / 9620C / 9620L / 9621G
    • 9630 / 9630G / 9640C / 9640G / 9641G / 9650 / 9650C / 9670

     

    Connection:

    1. Insert the supplied RJ9 to RJ9 connection cable into the socket of your Jabra GN9350 base marked "phone" and the other end into the socket of the EHS adapter marked with the "phone" symbol.
    2. Now connect the end of the RJ45 to RJ45 connection cable marked in red with the socket of the EHS adapter marked with "AUX" and the socket of your Jabra GN9350 base marked with "AUX".
    3. Now connect the RJ9 to RJ9 connection cable marked with white "C" to the socket of the EHS adapter marked with "Headset/Handset" and to the "headset" socket of your phone. 
      Important: For 1408/1416 and 9404/9408 phone you must use the cable marked white with "A" (instead of the "C" cable).
    4. Connect the dial tone sensor to the EHS adapter and attach it to the centre of the phone speaker.

     

    Please note that full functionality is only available when all the colour-marked parts of the cables are inserted into the EHS adapter. See photo.

     

    Software setup:

    In the LCD Display, set the Jabra GN9350 to "DHSG"and press the OK button.

     

    Base setup:

    Set the phone set-up switch to "A".

     

     

    Microphone level setup:

    We recommend setting the microphone volume in the LCD display to 7 out of 12.

     

    Headset answer/end:

    As soon as the dial tone signal can be heard in the headset, you can answer the call by pressing the "answer/end" button on the headset; by pressing again the call is ended.

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